I was sent the instructions to access the cabin, but they sent them in a format that would not open. I had to wait another 30 minutes for them to send me a document that I could open after driving 8 hours. The shower was filthy and wouldn't drain. I contacted the management group, and they stated they would have someone out to fix the issue. No one showed up. The next day, someone showed up and stated that it had been cleaned out. I took my shower, only to find that it was better, but the drain was still very slow and backed up into the shower.