Extremely dirty. Pillow sheets with reddish stains. The smoke detector is gone with underlying wires exposed.
The room was DIRTY you can tell this room wasn't cleaned. There was hair, dog hair, human hair, all over the couch. The pillow sheets had black stains, sheets had yellow stains, bathroom tub had a long piece of hair. The best part? The keyy cards from the preprevious people were still on top of the refrigerators!!!
Loved the bed! And pillows. Very welcoming and spacious
Have to go to a Super 8 Motel to check in to the Howard Johnson I've never heard of anything like that and waited and waited till I got help
Location was convenient and rooms were comfortable.
Dirty sheets with actually dead bugs in both beds. Staff was horrible and didn’t provide any help. They blamed ownership and had no phone # for management.
Breakfast was disappointing. Not up to par with, for example, Howard Johnson - Yuma.
Basic room for a quick night stay. Room was clean area was a bit noisy with traffic.
We arrived at the hotel at 2:40pm to find that the hotel lobby was under renovation and we had to check in at the hotel next door. Would have been nice to know ahead of time. Got to the hotel next door and was told check in time wasn't until 3:00 and there where no rooms available. Wasn't thrilled about that, but at least that was posted on the website. Went back at 3:00 to check in and was given keys to a dirty room. Went back to the hotel next door to get a new room. Once we got checked in room was average. Kind of smelled like hair dye, but the bed was comfortable. The hotel is ok, JUST ok. Staff isn't unfriendly, just seemed "meh". With all of the other options in the area, this hotel needs to step up their service and communication if they strive for return business or word of mouth promotion.
The rooms were clean. You get what you pay for. Breakfast was waffles, cereal and pastries. It’s not a resort, but it’s not bad, especially for the cost. Don’t use the pool. Location was good.
We had a nice and clean room. Breakfast was OK, but sadly they use a lot of plastic and throw away dishes and cutlery.
The beds had bedbugs they were dirty and mattress is the worst teeth were staying back towels were staying one of the wash clause had brown stuff on it not happy at all
They could not fine the key to our room so check-in took 45min. The rooms said non-smoking but it was not smoke free. We ended up being put in two separate rooms but would have hoped for some discount back.
The motel was in a convenient location. It was clean and quiet.
Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane places you within 3 miles (5 km) of popular attractions like Flagstaff City Hall and Northern Arizona University. This 70-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane's 70 recently renovated rooms provide microwaves, refrigerators, and coffee makers. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, ironing boards, and desks are also available.
Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. There's free parking if you drive. The front desk has multilingual staff that can help secure valuables, and offer advice about sights and eateries nearby. Additional amenities include a microwave in a common area, a computer station, and express check-out.
Extremely dirty. Pillow sheets with reddish stains. The smoke detector is gone with underlying wires exposed.
I am sorry to hear about your stay with us. It's our goal to make sure every guest has the ultimate guest experience. I do apologize for any inconvenience and we appreciate you for being a valued guest. Thank you for staying with us. Have a great day!
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
The room was DIRTY you can tell this room wasn't cleaned. There was hair, dog hair, human hair, all over the couch. The pillow sheets had black stains, sheets had yellow stains, bathroom tub had a long piece of hair. The best part? The keyy cards from the preprevious people were still on top of the refrigerators!!!
I am sorry to hear about your stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. I do apologize for any inconvenience and we appreciate you for being a valued guest. Thank you for staying with us. Have a great day!
Loved the bed! And pillows. Very welcoming and spacious
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Please do consider us again on your next visit to the area.
Have to go to a Super 8 Motel to check in to the Howard Johnson I've never heard of anything like that and waited and waited till I got help
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Location was convenient and rooms were comfortable.
Thank you for sharing your experience! We truly appreciate your feedback!
Dirty sheets with actually dead bugs in both beds. Staff was horrible and didn’t provide any help. They blamed ownership and had no phone # for management.
Thank you for taking the time to rate your stay with us. We appreciate the feedback and hope you will be staying with us again.