The unit was as expected - no surprises. Clean, easy to use, comfy bed, netflix on the TV was a nice bonus (esp for my 5 year old!). Unit is small but great location and perfect for what we needed - one night to get two ski days in! Pool and hot tubs were nice - there are FOUR hot tubs which is nice. Information regarding check in and out was quick and easy via email / VRBO app. Only two complaints would be that check in was strictly at 4pm - after an exhausted 5 year old was done on the mountain I thought we could maybe get in at 3pm (1hr early) but was rejected, not sure why covid would restrict us from getting in slightly early but its their policy and seems that its not flexible so just be aware. Other complaint is that the hair dryer stopped working 1/4 of the way through my shoulder length hair and I could not get it back up and running. Otherwise great experience, would rent again if returning with just one kid!