The staff which checked us in were discriminatory to my mother but not myself when checking in to our respective rooms, informing her of the fines associated with anything that "goes missing" or is "stolen", having an animal, and smoking in the hotel. My room smelled like animal urine and the carpet was wet upon check in. When I asked hotel staff if there was a way to stick our rooms together or change rooms at all the staff said they could not accommodate our request. Most of the carpet dried and the smell became tolerable by nightfall. The air conditioner leaked so badly, the carpet by the closet and one of the beds remained soaked our entire stay. The water pressure was low and the toilet required holding the handle down for at least 5 seconds for it to flush. The beds are slightly smaller than their frames so there is a hook sticking out that caught our shins many times. The hooks were visible from large holes in the bed skirts. The pool door lock did not open for most of our stay and the front desk person had to let us in. The thermostat by the elevator routinely read 78 degrees F and we couldn't figure out how to get our air conditioners to stop cycling off repeatedly before it go to the desired temperature. At breakfast, everything was fine except the beverages. The machine served coffee was very cloudy. The juice was very watered down. The walls of the rooms are so thin that I could hear the gentleman in the next room snore all night.
Staff was very helpful since we were new to the area! Hotel was under aome remodeling but workers were accommodating. I am sure when they get done it will be perfect. Would love to come back for a longer stay!
The facilities are nice. They have an indoor pool that it well kept. Friendly and competent staff.
The free breakfast was not that great. Powdered scrambled eggs, limited choices of pastries and no way to microwave them. Two kinds of yogurt, no fresh fruit. Disappointing. The coaches and chair in the room were stained and filthy looking. I found hair in the bathroom sink, the tub wouldn't drain, dried insect wings on the hand towel. Long, black hair in the mini fridge. Need I say more?
Newish, Safe area. Not much parking. Front desk very nice. Room, meh. Hair in sink, hair in mini fridge. Kind of ruins everything after. Bed is very firm if you like that.
The room didn't get as cold as we wanted but we were comfortable.
The room was large, furnished well, clean, the staff were helpful-recommending an eating place that gave us 10% discount and it was an excellent restaurant-good food and good prices. My only complaint was that the AC unit was the noisiest unit I've ever heard. Should. have changed rooms. I would gladly stay there again, but not in that room or any room with a very noisy ac unit
Great hotel. The rooms were clean and spacious. Breakfast was hot (eggs, sausage, biscuits and gravy) and pretty good. Very pleasant staff. Overall a very good hotel.
I was there for a Spartan race in Glen Rose. I wasn't able to sleep one bit. The walls of the hotel are paper thin. You can hear everything that's going on in the next room.
The hotel was ok. The staff was not helpful but did their job. Never saw a smile. The room was average but tv was small and ac was very loud. The walls were paper thin. Heard dog barking all morning. I would not stay here again unless necessary.
I was very pleased to walk into a beautiful room that equaled most high end hotels I've stayed in over the years! Comfort Suites will become my number one pick for my future travels.
Hotel was clean and beds were comfortable. Staff was polite and helpful. it was very warm in the pool room and in the Breakfast area. Chlorine in pool was strong. Other than that, everything was perfect. Will stay there again.
Everything was really nice. It was easy to find, room was clean and comfortable and staff was very accommodating. We would stay there again.
Pool was kinda green but other than that it was a nice clean hotel.......only 1 ice machine
The staff was always friendly. The hotel was always clean. The breakfast was fresh each day. Overall, I would recommend this hotel to anyone going to Granbury for a visit!
Very clean hotel. Good location with plenty of restraunts and shopping nearby. Beds were very comfortable. Breakfast was good with a good variety of foods available.
They even gave us a discount card for a local place to eat...AWESOME steak!
This location was perfect for our trip close to good food and many activities.
The hotel was very clean. We had a great breakfast with lots of choices and the rooms were very clean. the personnel were very friendly and helpful.
Located within a leisurely stroll of Harbor Lakes Golf Club, Comfort Suites Granbury is within a few miles (5 km) of Granbury City Beach. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM.
All 70 rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Guests of Comfort Suites Granbury have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a conference center, and a business center.
The staff which checked us in were discriminatory to my mother but not myself when checking in to our respective rooms, informing her of the fines associated with anything that "goes missing" or is "stolen", having an animal, and smoking in the hotel. My room smelled like animal urine and the carpet was wet upon check in. When I asked hotel staff if there was a way to stick our rooms together or change rooms at all the staff said they could not accommodate our request. Most of the carpet dried and the smell became tolerable by nightfall. The air conditioner leaked so badly, the carpet by the closet and one of the beds remained soaked our entire stay. The water pressure was low and the toilet required holding the handle down for at least 5 seconds for it to flush. The beds are slightly smaller than their frames so there is a hook sticking out that caught our shins many times. The hooks were visible from large holes in the bed skirts. The pool door lock did not open for most of our stay and the front desk person had to let us in. The thermostat by the elevator routinely read 78 degrees F and we couldn't figure out how to get our air conditioners to stop cycling off repeatedly before it go to the desired temperature. At breakfast, everything was fine except the beverages. The machine served coffee was very cloudy. The juice was very watered down. The walls of the rooms are so thin that I could hear the gentleman in the next room snore all night.
Staff was very helpful since we were new to the area! Hotel was under aome remodeling but workers were accommodating. I am sure when they get done it will be perfect. Would love to come back for a longer stay!
Thank you for writing us a review. Our construction project is finished we just have a few finishing touches to add to our renovation like some new furniture. We hope that you get to have that long term stay you mentioned sometime in the near future. Thanks again!
The facilities are nice. They have an indoor pool that it well kept. Friendly and competent staff.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
The free breakfast was not that great. Powdered scrambled eggs, limited choices of pastries and no way to microwave them. Two kinds of yogurt, no fresh fruit. Disappointing. The coaches and chair in the room were stained and filthy looking. I found hair in the bathroom sink, the tub wouldn't drain, dried insect wings on the hand towel. Long, black hair in the mini fridge. Need I say more?
Newish, Safe area. Not much parking. Front desk very nice. Room, meh. Hair in sink, hair in mini fridge. Kind of ruins everything after. Bed is very firm if you like that.
The room didn't get as cold as we wanted but we were comfortable.
The room was large, furnished well, clean, the staff were helpful-recommending an eating place that gave us 10% discount and it was an excellent restaurant-good food and good prices. My only complaint was that the AC unit was the noisiest unit I've ever heard. Should. have changed rooms. I would gladly stay there again, but not in that room or any room with a very noisy ac unit
Great hotel. The rooms were clean and spacious. Breakfast was hot (eggs, sausage, biscuits and gravy) and pretty good. Very pleasant staff. Overall a very good hotel.
I was there for a Spartan race in Glen Rose. I wasn't able to sleep one bit. The walls of the hotel are paper thin. You can hear everything that's going on in the next room.
Dear Raonaid, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sushma Mehta General Manager Comfort Suites Granbury 817-579-5559