Sercotel Gran Hotel Luna de Granada4.0 out of 5.0
Recent guest reviews
The Luna de Granada was a great place to stay! After a month long vacation this hotel was the perfect way to end on a high note. There were a lot of hotels to choose from but I was happy with my choice! The rate was reasonable and felt the value of this property! Great staff! Check in / check out was fast & efficient. The room was very nice which came with a balcony & a very spacious, beautiful washroom. The service in the restaurant was fast and food was good. Not to far from city center. I would definitely recommend this hotel! Thank you!
We stayed for two nights and had a very enjoyable time. However, a couple of glitches. When checking in we were offered an upgrade for 20 euros, and having accepted it, a more senior reservation clerk said the upgrade was 30 euros. We decided to take it anyway, but regretted it afterwards. The suite was a strange layout, amd the basic areas quite small. There was no balcony or outside space, and the jacuzzi didn't function very well. We also had some problems with Internet which may have been Re Ated to our being on the fourth floor. Breakfast was actually very good, but I ate little so decided to take a piece of fruit and a single pastry with me for later. I was challenged on leaving and made to hand it back! This has never happened to me before, amd will make me far less inclined to have a hotel breakfast again.
Luxury hotel in the middle of Granada. Spacious, well appointed comfortable room. Good WiFi coverage. Helpful friendly staff, parking is available onsite. Breakfast was very good with lots of choices available. Would stay again.
My son and I love this hotel. It is great value for money - excellent service, great staff, decent food, comfortable beds, good location. We have stayed here several times in the past year or two. Basically, it is our choice of hotel when we are in Granada. Two reasons why this was so - great kids club and warm swimming pool. This week is the second time we stayed in Luna with pool feeling dead cold - both the space and the water. Each time we were explained that there has been a repairment, or a water is being replaced, or "we will call a repair men to check". Either heater is broken or the hotel is saving on electricity, in either case, message to management - do not save on the swimming pool. Granada does not have many and it was one of your USPs. It used to be full of people, not it is empty. We are going back to Granada in December and are now reconsidering. We love the staff there, though. Really welcoming, kind and professional people.
This is an excellent option to visit Granada, great roms and very good breakfast buffet, the distance to the dawntown is just 15 minutes walking and 3-4 minutes in taxi; the Alhambra is about 20 minutes because the traffic but it worth to stay in this hotel.
We take only one night on Granada and did not have enough time to use facilites Hotel's facilites. Because take additional day for the Hotel. Nice position for exlopere Granada near the shoping mall. Clean, good food, good bed, nice room- just good!
The hotel offers a wide variety of services such as swimming pool, spa, breakfast, parking,... The parking is a little expensive and the area is quiet located a short walk from the cultural interesting area. This makes it easy to find free parking nearby. The rooms are very large, clean and with a very complete bathroom. The staff is not helpful.
Our deal included free parking and breakfast. The staff were efficient and polite. The hotel seems to cater for large groups of guests The hotel is quite large and just off the motorway. In the immediate area there is nothing of interest except for shopping, it’s about 15 minutes walk to the old town. The room was very clean, bed was large an comfortable however walls are thin. We had a mini bar with room for storing your own items, otherwise drinks and snacks would have been quite expensive. A kettle with tea and coffee was a nice touch, bathroom was well equipped with modern shower over bath, hairdryer etc. Large flatscreen TV had no English channels whatsoever. The breakfast selection was plentyful with excellent bacon and eggs, coffee was superb with an option so make freshly ground coffee. We enjoyed our one night stay and will return in the future if the offer similar deals.
The hotel is located about 10-15 minutes from the old town and offers secure parking and a nice pool. It's nicely decorated and it should be a very nice place to stay but unfortunately there are lots of little annoyances which made it a disappointing experience. The main issue is the lack of soundproofing in the rooms. You could hear your neighbours talking quite clearly and you could even hear them in the bathroom. The daily cleaning was poor. The sheets were laid over the bed so when you tried to get in, all the sheets would come off in one go. They also forgot to give us towels one day. The rooms were also very cold and despite putting the room temperature up each day, the cleaners would put it back down. This was the most expensive hotel we stayed in on our trip to Spain but it was also the most disappointing.
This is a perfectly fine hotel that is near nothing you came to Granada to see. FYI, the Alhambra is a half hour bus ride away. And walking the neighborhood will not help you find a restaurant. And whatever you do, do NOT eat at the dinner buffet which is overrun by tour groups. Fighting the hoards for less than mediocre food is not my idea of a good time. The breakfast buffet, on the other hand, is decent.
- Close to San Jeronimo Monastery and Granada Cathedral
- Free WiFi in rooms and public areas
- Onsite dining
Located in Distrito Ronda, Sercotel Gran Hotel Luna de Granada is within a mile (2 km) of popular sights such as San Jeronimo Monastery and Granada Cathedral. This 253-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Alhambra and Plaza Nueva are also nearby.
For your convenience, a buffet breakfast is served each morning for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
Sercotel Gran Hotel Luna de Granada's 253 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can enjoy free WiFi and plasma TVs. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard.
At Sercotel Gran Hotel Luna de Granada, guests enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is offered for EUR 15.60 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, 11 meeting rooms, and conference space.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1480 reviews