Sercotel Gran Hotel Luna de Granada4.0 out of 5.0
Recent guest reviews
It’s a good hotel that is quite easy to find because you can see it from the highway while coming in Granada. It’s close to the center and it’s good for parking because parking spots are hard to find in Granada Very nice hotel and well affordable
The hotel was amazing in all aspects. Room was perfect and clean. The balcony was so nice. The staff were very freindly and helpful. The indoor pool was briliant and warm. The location was alright, short walking distance to the main attractions. Definately coming back!
The location is great especially by car. Book the room with car park to have a good deal of the parking fee. A huge supermarket and departmental store just in front. Very close to the highway exit and entrance. Pet friendly hotel and lots of other dogs staying in the hotel as well. Buffet choice was huge and great. Very nice buffet deal included in the room rate. The King size bed is extremely huge. Thanks to Manuel at the reception he gave us an upgrade to the King size room. You are very lucky if you are in contact with Manuel at the reception as he is very friendly and polite. Shower in the room was really great. The beds are extremely comfortable. Able to adjust the air-conditioning individually. Not like other hotels which only blow out hot air in winter. Can have a cool room in winter instead of a sauna room. Room size is big and King Size Bed is great. Staff at check-in is extremely friendly and helpful especially Manuel. Location is great and just a short walk to the centre. Don't have to drive the car into the city with all the horrific traffic in the city as its just next to the highway entrance and exit. Breakfast choice is huge and great. Door knob had some problems during the stay. Elevator has no direct access to the car park so have to go out and take another elevator to the car park. Darkness in the room corridor. The toilet is quite dark.The corridor at the rooms are quite dark. Twice Room door could not open anymore from outside even with the key that shows green on the door lock and need to force and push the door quite hard to open it by the receptionist.
We stayed for 4 nights in December 2018. In general a nice hotel, the room was decent but a bit noisy as it was opposite the maintenance room. The hotel in general got a bit loud occasionally as it seems to be popular with ski groups / families. It also allows pets in rooms which we were not used to! Amenities were standard, bed was comfortable. The breakfast was quite good value (for a hotel breakfast) at 8 euros per person so that was a nice bonus. Turned out to be worthwhile as the hotel is 15-20 minutes walk from the centre of town and we were a bit ill. Had a couple of drinks in the hotel bar which is expensive but nice enough. A good hotel for the cost but expect to walk 15-20 minutes or taxi to most tourist locations.
Hotel is nice, fit for tourist people, has a lot of activities and location is great. Cleanliness is not much ... food is fine Staff are friendly .. it could be for family or individual people... but not delegation...
The Luna de Granada was a great place to stay! After a month long vacation this hotel was the perfect way to end on a high note. There were a lot of hotels to choose from but I was happy with my choice! The rate was reasonable and felt the value of this property! Great staff! Check in / check out was fast & efficient. The room was very nice which came with a balcony & a very spacious, beautiful washroom. The service in the restaurant was fast and food was good. Not to far from city center. I would definitely recommend this hotel! Thank you!
We stayed for two nights and had a very enjoyable time. However, a couple of glitches. When checking in we were offered an upgrade for 20 euros, and having accepted it, a more senior reservation clerk said the upgrade was 30 euros. We decided to take it anyway, but regretted it afterwards. The suite was a strange layout, amd the basic areas quite small. There was no balcony or outside space, and the jacuzzi didn't function very well. We also had some problems with Internet which may have been Re Ated to our being on the fourth floor. Breakfast was actually very good, but I ate little so decided to take a piece of fruit and a single pastry with me for later. I was challenged on leaving and made to hand it back! This has never happened to me before, amd will make me far less inclined to have a hotel breakfast again.
Luxury hotel in the middle of Granada. Spacious, well appointed comfortable room. Good WiFi coverage. Helpful friendly staff, parking is available onsite. Breakfast was very good with lots of choices available. Would stay again.
My son and I love this hotel. It is great value for money - excellent service, great staff, decent food, comfortable beds, good location. We have stayed here several times in the past year or two. Basically, it is our choice of hotel when we are in Granada. Two reasons why this was so - great kids club and warm swimming pool. This week is the second time we stayed in Luna with pool feeling dead cold - both the space and the water. Each time we were explained that there has been a repairment, or a water is being replaced, or "we will call a repair men to check". Either heater is broken or the hotel is saving on electricity, in either case, message to management - do not save on the swimming pool. Granada does not have many and it was one of your USPs. It used to be full of people, not it is empty. We are going back to Granada in December and are now reconsidering. We love the staff there, though. Really welcoming, kind and professional people.
This is an excellent option to visit Granada, great roms and very good breakfast buffet, the distance to the dawntown is just 15 minutes walking and 3-4 minutes in taxi; the Alhambra is about 20 minutes because the traffic but it worth to stay in this hotel.
- Close to San Jeronimo Monastery and Granada Cathedral
- Free WiFi in rooms and public areas
- Onsite dining
Located in Distrito Ronda, Sercotel Gran Hotel Luna de Granada is within a mile (2 km) of popular sights such as San Jeronimo Monastery and Granada Cathedral. This 253-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Alhambra and Plaza Nueva are also nearby.
For your convenience, a buffet breakfast is served each morning for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
Sercotel Gran Hotel Luna de Granada's 253 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can enjoy free WiFi and plasma TVs. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard.
At Sercotel Gran Hotel Luna de Granada, guests enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is offered for EUR 15.60 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, 11 meeting rooms, and conference space.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1563 reviews