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NH Imperial Playa

4.0 out of 5.0

Recent guest reviews

Hotel was ideally located for our 4 day break. Set on the beach front. My regret is that we did not book a room with a full sea view. Our room (406) had a partial sea view but it had no sun at any time of the day. However the room was kept nice and clean. Reception staff could have been friendlier. We arrived at 1pm to be told our room wouldn't be ready until 3pm. That was ok as they put our suitcases in a room for us and we went for a walk for a couple of hours. However when we went back we were told we had no room in our name. I told the receptionist we had already booked in with her colleague (who was standing next to her) 2 hours ago. She wanted to take copies of our passport for the 2nd time until i said her colleague had already done it a couple of hours ago. Lack of communication between the two receptionists didn't seem very professional!!! Good choice at breakfast, i particularly enjoyed the smoothies. One coffee machine took a bit of getting used to, i recommend using the one at the far end if you like a white coffee. I thought it was a good ideal to order cooked breakfast (egg, bacon, sausage) from the waiter but you could help yourself to a continental breakfast. Bacon left a bit to be desired though,as it was mainly fat. Overall an enjoyable stay for a short break.

This was our first - but not last - stay at NH Imperial Playa. Have visited Las Palmas many, many times over many years, but never stayed here Before. Had booked a double room with a balcony and seaview. Room was impeccably clean, so was the bathroom. Balcony with a great view of the Las Canteras beach, furnished with simple, rustic furniture. Beds a bit hard, as in most hotels we have stayed with on the Island, but you get used to it. Flat screen TV. Black out curtains. Some noise from the street and outdoor restaurants during weekend evenings, but not a big issue. Breakfast really good, really like the possibility to squeeze fresh oranges in the morning. Scrambled eggs, boiled eggs, fried eggs&bacon available if you order, the rest is on the buffet. Only two elevators, that can be pretty busy at times. but this, too is OK. Staff at the reception desk helpful. Like everything and will be glad to come back again! Compared to hotels with equal classifications, we find the rooms better, while there are no facilities such as swimming pool or deck chairs or beach area (only service is a beach towel obtained after a deposit).

Situated directly on the seafront one could not wish for a better position. The reception staff are, shall we say, a little easily distracted and tend to talk to each other rather than at the client. Once we had got past reception we were not disappointed with the room. I would recommend an upgrade to a sea view though. The rooms are well furnished and just about everything one needs except for a kettle, cups and coffee etc. which is common in Spain. The breakfast is adequate and plenty of choice although we have had better. All told not a bad place and would recommend.

There are many really good things that I could say about this hotel. Location is fantastic and upgrading to a sea view was well worth the money. Staff were always polite and helpful. My room was very clean and the housekeeping staff did a great job with towels and bedding being changed regularly. The outstanding feature of the hotel was the breakfasts....great choice and taste. Now to the problem for me. There is a bar on the first floor, adjoined to the restaurant by a partition. The tables are laid up with place settings as if to eat only. The bar is manned only to serve you when you are picked up as being present there. After an evening out, I like to go back to my hotel and spend a little time in the bar chatting with other guests about the day, where they have been, and what they might recommend as being worth a visit. No one uses the bar in this hotel because it is always empty and unwelcoming in its set up. For many people, this would not be a problem, and they would have a good time at the Imperial. But for me, I would not use the hotel again.

The hotel is located 5 minutes to the Paseo las Canteras, along which you can have a stunning walk to Auditorio Alfredo Kraus or to Playa de El Confital. The rooms are spacious and luxury. There is a bathtub and minibar. The breakfast is tasty and rich. The service is perfect.

We stayed at the hotel back in August as a last minute holiday, I have to say the hotel was lovely, and provided us with a nice comfy base. The hotel is right on the beach and if you keep near the hotel to sunbath you can still access the free WIFI. The breakfasts are excellent and defiantly a must. Our room was cleaned every day and sheets changed three times in the week, we always had clean towels to come back to. There's a hairdryer, free air con and some shampoos and shower gels to use too. We didn't use what was in the mini bar, instead we filled it with our drinks etc... There's some lovely restaurants near the hotel, just outside to the left is a burger bar LA66, best burgers ever, just don't order loads as you won't be able to eat it all. We also had a lovely steak from Buenos Aires Grill, again go out of the hotel along the beach front and it's the first ally on the left. This was one of the best holidays we had, we will defiantly go back as the hotel offered a relaxing vibe right on the beach, thank you 😊

The location of the hotel is very good because it is near to the beach and near to restaurants, bars etc. You can take a taxi and less than 10 minutes you can go to the centre of the old and new town. The rooms in the hotel are cozy but with a lot of noise. Very clean rooms and breakfast with a good variety.

Brilliant hotel. Beautiful balcony view of the beach. Excellent, very polite and helpful staff. Superb service. Room was absolutely clean and lovely. We were very sad to leave. Thank you to everyone at NH.

Stayed for 1week from 19th August very nice hotel friendly staff and the rooms are kept spotless had a room with a limited sea view but the front rooms have a full view off the beach which is directly in front of the hotel breakfast is good with a choice to suit all tastes.The hotel is situated right at the beach so you have no swimming pool and is ideal for beach holidays sun beds can be hire for 7.50 euros 2beds parasol and table found that the best eating out was in and around the hotel with a variety of restaurants and bars would certainly go back and is your ideal beach holiday

Nice rooms but not with enough space. The view is very good, you can enjoy the ocean and the beach. The breakfast is delicious and has the right variety. The staff is polite and willing to help you. Near to the hotel there is a supermarket and many restaurants, bars and different places to eat or drink.

Calle Ferreras, 1 Las Palmas de Gran Canaria Gran Canaria

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

NH Imperial Playa places you within a leisurely stroll of La Luz Castle and Ciencia y la Tecnologia Museum. This 142-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Las Palmas de Gran Canaria and also a short walk from Santa Catalina Park and La Regenta Modern Art Museum.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


All 142 air-conditioned rooms feature minibars, safes, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Desks are also included.

Property features

Guests of NH Imperial Playa enjoy access to free WiFi in public areas, 4 meeting rooms, and conference space. Self parking is available for EUR 13.91 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include free newspapers, a terrace, and a TV in a common area.

Room options

Standard Room, Terrace

Full 1 | Twin 2 | Sleeps 2

Superior Room, Terrace, View

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 715 reviews