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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property
All-inclusive property with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
Reception
2 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Double Room, Balcony, Sea View | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Yumbo Shopping Center
    ‪5 min walk‬
  • English Beach
    ‪7 min walk‬
  • Maspalomas Dunes
    ‪17 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

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Room options

View all photos for Double Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Grand Double Room, Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

San Bartolomé de Tirajana

Located in Playa del Ingles within a short walk of Yumbo Shopping Center, Hotel Riu Palace Palmeras - All Inclusive is within a mile (2 km) of other popular sights such as Maspalomas Dunes. This 274-room, 4-star property welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

  • Yumbo Shopping Center - 5 min walk - 0.3 miles
  • English Beach - 7 min walk - 0.4 miles
  • Maspalomas Dunes - 17 min walk - 0.9 miles
  • San Agustin Beach - 6 min drive - 2.4 miles
  • Maspalomas Lighthouse - 9 min drive - 4.0 miles

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Café de Paris - ‬8 min walk
  • ‪Tipsy Hammock - ‬9 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬6 min walk
  • ‪Macho Macho bei André - ‬7 min walk

About this property

Hotel Riu Palace Palmeras - All Inclusive

All-inclusive property with 2 restaurants and 2 outdoor pools
Guests of Hotel Riu Palace Palmeras - All Inclusive enjoy 2 outdoor pools, a children's pool, and a gym. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, a free kid's club, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Balconies, ceiling fans, and hair dryers are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar
  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Hotel Riu Palace Palmeras - All Inclusive?

Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals.

How much does it cost to stay at Hotel Riu Palace Palmeras - All Inclusive?

As of Jun 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Palmeras - All Inclusive on Jun 15, 2025 start from $290.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Palace Palmeras - All Inclusive?

Hotel Riu Palace Palmeras - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Palmeras - All Inclusive?

This property is situated in Playa del Ingles within a short 7-minute walk of Yumbo Shopping Center and also 20 minutes on foot from Maspalomas Dunes. You'll also find San Agustin Beach and Maspalomas Lighthouse within a short drive.

Is there parking available at Hotel Riu Palace Palmeras - All Inclusive?

Yes, there is electric car charging available.

Does Hotel Riu Palace Palmeras - All Inclusive include a casino at the property?

No, Hotel Riu Palace Palmeras - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Palmeras - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Riu Palace Palmeras - All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does Hotel Riu Palace Palmeras - All Inclusive have a hot tub?

No, there isn't a spa tub at this all-inclusive property.

Does Hotel Riu Palace Palmeras - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Palace Palmeras - All Inclusive has 2 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Palmeras - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hotel Riu Palace Palmeras - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Palmeras - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Hotel Riu Palace Palmeras - All Inclusive?

The closest major airport to Hotel Riu Palace Palmeras - All Inclusive is Gran Canaria Airport (LPA), which is 21 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Palace Palmeras - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Palmeras - All Inclusive comes with a balcony with some featuring sea or garden views.

Hotel Riu Palace Palmeras - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 239 reviews
Rating 8 - Good. 79 out of 239 reviews
Rating 6 - Okay. 22 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 2 out of 239 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort with great staff, lovely area and tasty foods.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and staff!

Stayed 6 nights in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as good as I have had there before

I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury & Classy

Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and friendly

Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

This hotel is truely fabulous. Already booked for next year. The food is amazing & so varied. There is a lovely bar which we went to every night. The bathroom is huge & the beds comfortable.
Stayed 10 nights in Nov 2021

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book and stay if you want to be pampered

I would highly recommend this hotel. The location is ideal for the beach and shopping. The selection of food and drinks is second to none. The staff are so helpful and professional I could not fault this hotel in anyway.
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

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