Chocoland Hotel Gramado

Property class: 4

Choose dates to view prices

Photo gallery for Chocoland Hotel Gramado

A large, historic building with multiple towers and arched windows, featuring a sign for 'Chocoland'.
An indoor swimming pool with large arched windows offering views of a forested area.
A spacious living room with a fireplace, plush seating, and a decorative ceiling.
A buffet with various desserts and pastries.
Two characters on a staircase with a building in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000
  • Place, Expo Gramado
    ‪16 min walk‬
  • Place, Orchids Park
    ‪16 min walk‬
  • Place, Gramado Central Avenue
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪87 min drive‬

Room options

Suite Choco Blanc

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Murphy Bed

Suite Trufa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Chocolotra

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite Chocolover

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Espumante com banheira

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Vinho Branco

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Vinho Tinto

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite Bombom-predio anexo

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite Bombom Familia - Predio Anexo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite Bombom Familia 5 - Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Suite Bombom Conjugada- Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

About the neighborhood

Gramado

Located in Floresta, Chocoland Hotel Gramado is a leisurely stroll from sights such as Orchids Park and Expo Gramado. This 76-room, 4-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Expo Gramado - 16 min walk - 0.9 miles
  • Orchids Park - 16 min walk - 0.9 miles
  • Gramado Central Avenue - 3 min drive - 1.3 miles
  • Korvatunturi Theater - 3 min drive - 1.3 miles
  • Centro Municipal de Cultura I - 3 min drive - 1.3 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 89 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Campero Hamburguer - ‬11 min walk
  • ‪White Fly - ‬2 min drive
  • ‪Bella Gramado - ‬2 min drive
  • ‪Hui! Poke House - ‬15 min walk

About this property

Chocoland Hotel Gramado

At Chocoland Hotel Gramado, guests enjoy features like an indoor pool, a children's pool, and 2 hot tubs. Valet parking is offered for BRL 38.50 per day. The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a communal living room.
Guests can expect free WiFi and 50-inch LED TVs with satellite channels. Other amenities include minibars, hair dryers, and laptop-compatible safes.
2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (BRL 38.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite premium channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individually furnished
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 7 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured valet parking fee: BRL 38.50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chocoland Hotel Gramado Hotel
Chocoland Hotel Gramado Gramado
Chocoland Hotel Gramado Soft Opening
Chocoland Hotel Gramado Hotel Gramado

Frequently asked questions

Are free cancellation options available at Chocoland Hotel Gramado?

Chocoland Hotel Gramado offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Chocoland Hotel Gramado?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Chocoland Hotel Gramado on Nov 3, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Chocoland Hotel Gramado?

This hotel is situated in Floresta within a short 12-minute walk of Orchids Park. You'll also find Gramado Central Avenue and Gramado Covered Street within a short drive.

Is parking available on site at Chocoland Hotel Gramado?

Yes, secured valet parking is offered for BRL 38.50 per day.

Is a spa located at Chocoland Hotel Gramado?

Spa services at the hotel include couples treatments, massages, and body scrubs.

Does Chocoland Hotel Gramado have a casino on the premises?

No, Chocoland Hotel Gramado doesn't have a casino.

Will I find an indoor pool at Chocoland Hotel Gramado?

Yes, this hotel has an indoor pool along with 2 hot tubs. Guests have pool access between 10:00 AM and 9:30 PM.

What will couples enjoy most about a stay at Chocoland Hotel Gramado?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a poolside bar.

Does Chocoland Hotel Gramado have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Chocoland Hotel Gramado have a restaurant that serves breakfast?

Yes, Chocoland Hotel Gramado serves free buffet breakfast each morning from its restaurant.

Will Chocoland Hotel Gramado allow pets to stay for free?

No, pets aren't allowed at Chocoland Hotel Gramado.

Does Chocoland Hotel Gramado have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Chocoland Hotel Gramado?

The closest major airport to Chocoland Hotel Gramado is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 21.7 mi away.

Are there rooms with balconies that I can book at Chocoland Hotel Gramado?

No, there aren't any guestrooms at Chocoland Hotel Gramado that offer a balcony.

Chocoland Hotel Gramado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 279 reviews
Rating 8 - Good. 49 out of 279 reviews
Rating 6 - Okay. 29 out of 279 reviews
Rating 4 - Poor. 18 out of 279 reviews
Rating 2 - Terrible. 12 out of 279 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially the staff. Love it
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Sooo chocolatey
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Não é um hotel novo, porém as crianças adoraram, valeu por isso, que era o objetivo. Tem a neve no café da manhã com os personagens etc Café da manhã médio e comida do restaurante deixou a desejar. Piscina com azulejos encardidos ou antigos, se forem antigos, parece sujo. Equipe de funcionários super atenciosos, que apesar do empenho, ficamos sem tv . Se voltaria? Não . Custo benefício alto.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível! Perfeito para família.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Minha experiência de uma única diária no Chocoland Hotel Gramado deixou bastante a desejar, saindo com uma má impressão do serviço e da gestão geral do hotel, que não entrega o que promete pelo valor cobrado. A começar pelo fondue, serviço pago à parte e um dos mais caros da cidade, onde o queijo queimava no fundo das panelas em todas as mesas, deixando um cheiro horrível de queimado e estragado no ambiente, a carne veio muito passada e fria, o chocolate não estava quente e o atendimento demorou muito. As atrações prometidas também frustraram muito minhas filhas: o pocket show gerou uma longa espera para verem apenas a fadinha dançando rapidamente, a famosa cascata de chocolate não funcionou no café da manhã e o chocolate quente da recepção, que dizem ser disponível toda hora, acabava rápido e frequentemente não tinha. Para completar a indignação, não pudemos usar a área de lazer, pois a piscina estava em manutenção, uma jacuzzi não funcionava e a outra estava ocupada. O hotel conta com pontos positivos, como quartos bonitos, decorados e cheirosos, uma brinquedoteca super legal próxima às acomodações, a atividade da fábrica de barra para as crianças e um café da manhã gostoso e diversificado. Além disso, os meninos da recepção foram muito gentis e o Alquimista Theo foi extremamente cordial e trouxe uma mensagem muito bacana no café. Os funcionários são atenciosos, mas parecem visivelmente cansados e sobrecarregados. Em resumo, quarto e café da manhã estão ok, mas o resto não!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem maravilhosa, com certeza voltaremos
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O ar concicionado do quarto somente aquece, ou ventila ar quente, e a resposta do hotel é que devido o inverno eles não permitem o ar frio, então para as pessoas que sentem calor, tem que dormir de janela aberta, eu sinceramente nunca fiquei num hotel que tem esse tipo de regra, pois cada pessoa sente frio ou calor de forma diferente, e isso foi algo ao meu ver muito ruim por parte do hotel. Tive que dormir todas as noites de janela aberta e infelizmente sai do hotel com a garganta inflamada e estou até o momento tomando antibioticos.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência no hotel foi muito positiva. O atendimento de toda a equipe foi excelente, sempre com muita cordialidade e atenção. Também utilizamos o serviço de room service e não nos decepcionamos: a comida chegou rapidamente, bem apresentada e muito saborosa. O café da manhã merece um elogio à parte, com grande variedade, produtos de qualidade e tudo muito bem organizado. O único ponto que nos desagradou foi o convite para conhecer o hotel, que acabou sendo uma apresentação para venda de uma associação no 6º andar. A forma como o convite foi feito não deixou isso claro desde o início, o que gerou um certo desconforto. Acreditamos que seria mais transparente informar previamente o real objetivo, para que os hóspedes possam decidir se desejam participar. Fora esse episódio, nossa estadia foi excelente e certamente recomendamos o hotel.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pontos Positivos: Cama confortável, local bem limpo e com chocolate quente o dia todo. Café da manhã impecável, excelente. Tem estacionamento e é ok, porém, é pago a parte e ainda é caro. Pontos Negativos: -Ausência de calefação: Não há sistema de aquecimento por calefação, o que torna todos os ambientes extremamente frios. Isso gera grande desconforto: ao entrar no quarto, o ambiente está gelado; durante a madrugada, o banheiro é ainda pior, com chão e vaso sanitário muito frios, tornando a experiência desagradável. -Sistema de acesso ao quarto: Outro ponto negativo é a porta, que não utiliza cartão magnético, mas sim senha. Isso obriga o hóspede a memorizar ou anotar a senha no celular para conseguir entrar. Diferente de outros hotéis, onde basta passar o cartão já em mãos, aqui é necessário parar na porta e digitar a senha, o que é pouco prático e bastante incômodo. -Portas com aberturas inferiores(Quase 2 dedos de altura de abertura): As portas possuem uma abertura muito grande na parte inferior, o que gera insegurança. Essa falha permite a entrada de insetos, pequenos animais ou até mesmo facilita a ação de intrusos. Além disso, o isolamento acústico é inexistente: todos os sons passam livremente, tanto de dentro para fora quanto de fora para dentro do quarto. O problema também afeta o conforto térmico, já que o frio entra e o calor escapa, deixando o quarto ainda mais gelado.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um sonho perfeito para família
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness
janela com cupim janela nao abri cheia de sujeira eles pegaram uma casa antiga e so colocaram adesivo por cima nao indico
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
A única coisa boa foi o quarto, sendo que não deu para descansar, pois tinha muito barulho vindo debaixo!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ótimo hotel, café da manhã impecável, equipe de funcionários bem atenciosos e educados.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã mais bonito do que gostoso. Demoraram uns 15 minutos para repor o leite. Cama confortável. Fiquei na suíte Bombom, a acústica não é boa. Foi uma experiência bacana pois fui com minha filha, mas não repito o hotel. Também a interação no café deixou a desejar. Poderia ter assistência de um gerente bem qualificado para reparar pequenos detalhes como repor o leite no café da manhã, sendo um ingrediente fundamental. Não tinha máquina de café.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima experiência. O hotel é muito encantador e os funcionários acolhedores. Café da manhã com variedade e equilíbrio entre o público infantil e adulto. Acomodação confortável e atividades criativas. Voltaria outras vezes com certeza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Café da Manhã maravilhoso equipe de atendimento Sensacional
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Lugar tumultuado e barulhento, mesmo à noite quando criança dormem mais cedo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Itens do café da manhã que deveriam estar quentes, estavam frios !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Faltou Ar condicionado com opção de quente, para dias muito frio! Foi perguntado a recepção a respeito e a resposta foi que deve ser solicitado junto a recepção por aquecedor portáteis.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Experiência maravilhosa. As crianças amaram cada cantinho do hotel. Voltaremos!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelentr, tudo impecável. Recomendo!
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Quarto mal cuidado instalações precárias piscina pequena não recomendo!
Stayed 1 night in Jan 2026