Zermatt Hotel

3.0 star property
Hotel with free breakfast, near Gramado Covered Street

Choose dates to view prices

Photo gallery for Zermatt Hotel

Reception
Exterior
Standard Quadruple Room | 1 bedroom, free WiFi, bed sheets
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Central Avenue
    ‪18 min walk‬
  • Place, Gramado Covered Street
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬

Room options

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Gramado

Located in Bavaria, Zermatt Hotel is a leisurely stroll from sights such as Gramado Gateway and Mundo Encantado. This 3-star hotel has 78 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Joaquina Rita Bier Lake - 12 min walk - 0.7 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Black Lake Park - 16 min walk - 0.9 miles
  • Gramado Central Avenue - 18 min walk - 1.0 mile
  • Gramado Covered Street - 2 min drive - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 81 min drive

Restaurants

  • ‪La Famille de Gazon - ‬14 min walk
  • ‪Galeto Itália - ‬9 min walk
  • ‪Dom de Sucre - ‬14 min walk
  • ‪Château Allemand - ‬5 min walk
  • ‪Pousada Águia Branca - ‬12 min walk

About this property

Zermatt Hotel

Hotel with free breakfast, near Gramado Covered Street
At Zermatt Hotel, guests have access to free WiFi in public areas and laundry facilities. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 27-inch LCD TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, wardrobes or closets, and dining tables are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

Are free cancellation options available at Zermatt Hotel?

Zermatt Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Zermatt Hotel?

This hotel is situated in Bavaria within a short 14-minute walk of Mini Mundo and also 15 minutes on foot from Joaquina Rita Bier Lake. You'll also find Black Lake Park and Gramado Gateway less than a mile away.

Will I be able to park at Zermatt Hotel?

Yes, self parking is offered for free at the hotel.

Does Zermatt Hotel include a casino at the property?

No, Zermatt Hotel doesn't have a casino.

Is there an indoor pool at Zermatt Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Zermatt Hotel?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Zermatt Hotel?

No, there isn't a spa tub at this hotel.

Does Zermatt Hotel have a restaurant with a breakfast menu?

Zermatt Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Zermatt Hotel allow pets to stay free of charge?

No, pets aren't allowed at Zermatt Hotel.

Are there connecting rooms at Zermatt Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Zermatt Hotel?

The closest major airport to Zermatt Hotel is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.5 mi away.

Are there rooms with balconies at Zermatt Hotel?

No, there aren't any guestrooms with balconies at Zermatt Hotel.

Reviews

Zermatt Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 123 reviews
Rating 8 - Good. 30 out of 123 reviews
Rating 6 - Okay. 9 out of 123 reviews
Rating 4 - Poor. 5 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

Reviews

10/10 Excellent

Samira M. D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei a calefação no quarto!
Stayed 1 night in Aug 2025

8/10 Good

Ederson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Com relação a estadia: Ótimo atendimento, quarto limpo e confortável, café da manhã muito bom. Pontos a serem melhorados: O telefone do quarto não estava funcionando. A pia do banheiro deveria estar entupida, pois a água demorava muito a descer.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quarto com mofo no banheiro, com peças quebradas. No quarto avisa um copo sujo, provavelmente de outro hóspede. A lâmpada do quarto, mesmo apagada continuava clareando o ambiente.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniele

Stayed 2 nights in Jul 2025

8/10 Good

gedimar Antônio Bueno dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Greyvamaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alzenir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia! Custo benefício excelente!

Excelente estadia! Segura, confortável, bem pertinho da Av. Borges de Medeiros e da Av. das Hortênsias, onde tudo acontece em Gramado! Os apartamentos standard ficam num prédio anexo ao lado do prédio principal onde servem o café da manhã, que é excelente!
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Hotel deixou muito a desejar

Não gostei do Hotel. Pagamos por um quarto dentro do hotel e ficamos hospedados num anexo fora do hotel, onde precisávamos andar pela rua pra chegarmos e não fomos avisados disso, além disso o chuveiro não esquentava, torneiras com água fria, quarto sem aquecedor, um ar funcionando mais ou menos.... num frio terrível de Gramado, o aquecedor era muito importante. O café da manhã foi bom, servia no horário.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei a Hospedagem funcionários simpáticos, café da manhã maravilhoso quarto espaçoso e confortável. Estava frio mas a água do chuveiro e aquecedor no ponto, nada a reclamar só agradecer pela receptividade. Voltaremos mais vezes com certeza.
Stayed 5 nights in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel simples mas bem agradável! Staff maravilhoso (todos sempre muito solícitos e simpáticos). Café da manhã farto! Limpeza boa, quarto grande e confortável. Um pouco distante do centro para ir a pé mas como estava de carro não senti esse problema. Recomendo e me hospedaria novamente!
Stayed 4 nights in Jun 2022

10/10 Excellent

Ilma Carla

Liked: Cleanliness, property conditions & facilities, room comfort
Foi incrível. Hotel bem localizado e serviço excelente.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia.

Excelente hotel, tudo extremamente limpo, bom café da manhã, o quarto é amplo, espaçoso, muito limpo, tomadas de fácil acesso e ainda um aquecedor excelente. O banheiro é ótimo.
Stayed 5 nights in Aug 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segunda vez que ficamos no hotel. Camas confortáveis e um ótimo café da manhã.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ENNIO EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Tânia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem situado e atendentes atenciosos. Café da manhã muito bom. Chuveiro e cama ótimos.
Stayed 1 night in Jul 2025

10/10 Excellent

Beloni Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ester Mijaeski dos Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias em família

Minha primeira vez na cidade e minha experiência foi maravilhosa, pessoal do hotel são queridos, educados, deu um probleminha na reserva do quarto mas imediatamente corrigiram, ambiente limpo, roupas limpas, água com aquecimento, quarto com aquecimento, café da manhã delicioso com várias opções coloniais. Obrigado por fazerem com a viagem fosse maravilhosa, com certeza irei voltar outra vez e indicarei o hotel também
Stayed 1 night in Jul 2025

4/10 Poor

Fernando

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Paulo Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Maria Deucelia C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Longe de barulho

Parecia ser uma família que estava a nossa espera.Luzes e aquecedor ligados. Toalhas quentes.Café bom.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jun 2025

10/10 Excellent

SAMUEL

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025