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Best Western Plus Goulburn

4.5 out of 5.0

Recent guest reviews

Stopped over on way between Melbourne and Brisbane. I like great westerns because they usually have a restaurant. What a absolute lovely meal, very happy. The room was good and cosy but the bathroom was down stairs so had to travel up and down to go to bathroom during the night. The bed was good as was the pillows. I recommend this hotel for an over night stay.

One night stopover on way to Sydney. Nice hotel. Great buffet breakfast and room service. We were given a different room to what we were told on the phone. The hotel gave us free breakfasts to apologise for the error which we appreciated. The pool is OK for a quick dip. It’s indoor and heated.

Fantastic ! Large, clean, modern rooms off the main road nice and quiet. Dealt with David very friendly and helpful. Would definitely stay at this hotel again. Ps it’s worth becoming a best western member saved about $25.

Had to to be at an early morning meeting in town on the Monday so stayed on Sunday night in Goulburn. I was able to travel from Newcastle in the evening with less traffic on the road which made for a pleasant journey. The room was very comfortable with a huge bathroom which had a bath tub, and separate shower. The room has 2 fridges, one with all the usual mini-bar stuff and the other fridge empty to be able to put my cold goods into without having to empty out the contents. Great idea as well as the small kitchen sink to use instead of having to use the bathroom sink to fill up the electric jug.

I got let down by the Lilac City Motel (that’s a whole story in itself) but had a great experience at Best Western. The staff there were friendly, efficient and courteous. The room I had was large and bed comfortable. I would definitely recommend it for a business overnight stay.

Our King Room was huge, comfortable and quiet. However, the best thing about this hotel is the management and staff. During happy -hour I was offered hot snacks, cheese platter and peanuts. The wine pour was generous and the staff exceptionally attentive. I was very impressed with the manger and staff during a very busy buffet dinner.

First thing that struck is when we entered our room was: "Very dark". We stayed three nights in a King Suite with Spa. All had been recently renovated and looked clean. Downstairs a lounge room and bath room and upstairs a large bedroom with king bed. If only the windows had been twice the size. The small windows made it all a bit pokey - especially downstairs. Apart from the light it was really comfortable. Two good lounge chairs, a desk for the laptop and reasonably fast WiFi, large screen smart TV's both downstairs and upstairs in the bed room. The bath room was luxurious with two wash basins and a spa bath and shower. Coffee and tea making facilities with plenty of supplies that were daily checked. A totally automated minibar in a separate fridge: don't take out a bottle to check the brand or it will end up on your bill... The hotel is located on the fringe of Goulburn CBD - about five/ten minutes walk to the main shopping area. Breakfast is buffet style with eggs cooked to order with a good choice of fruit, juices, bread and the like. Staff was very friendly and helpful. Check in and check out was a pleasure.

Stayed at the hotel for the night, we had a good experience to start off with, but things started to turn sour during the night. There is a presence in this room, and not of the good kind. We could hear someone laughing, and with it being late at night, there was no one outside, and the rooms are soundproof so it wasn't any of the neighbours. We ran out of our room roughly 5 in the morning due to being so scared... we heard heavy footsteps coming up the stairs, and my partner and I both saw the light switch being turned on and off very quickly. If it wasn't for this, our experience would have been lovely, as the rooms are beautiful. My recommendation is to get this room cleansed, as I do not wish anyone else to experience what we experienced.

We only stayed one night check in with Emma. What a lovely lady great service, my sister lives in Goulburn and gave here’s towel to swim. The room was spacious and beautiful.The bathroom big and comfortable bed. Thank you

We stopped here on our way home. Amazing value, beautiful queen apartment= 2 queen beds and kitchenette Bathroom amazing also and very quiet. Front desk staff efficient. We decided to eat at the restaurant ( Cascades) as we didn’t feel like going into town and were delightfully surprised at how great the food and service was. Just some feed back ... get better ironing board .. it didn’t stand up and check appliances as our toaster didn’t work. Over all great find .. and thanks for a lovely stay.

77 Lagoon Street Goulburn NSW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Goulburn Golf Club, Best Western Plus Goulburn is within a mile (2 km) of Belmore Park. This 57-room, 4.5-star motel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. Also near this Goulburn motel are Goulburn Visitor Information Centre and Goulburn Base Hospital.


Enjoy a leisurely bite to eat at Cascades Restaurant, the motel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Best Western Plus Goulburn's 57 individually furnished rooms provide microwaves, refrigerators, and minibars. Guests can expect to find free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, phones, and ironing boards are other standard amenities.

Property features

Renovated in 2018, Best Western Plus Goulburn offers an indoor pool, free WiFi in public areas, and 3 meeting rooms. If you plan to drive, free parking is available. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 449 reviews