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Best Western Crystal Inn

4.0 out of 5.0

Recent guest reviews

We stayed at this hotel earlier this week when my daughter was unexpectedly ill and we couldn't drive. The receptionist was very helpful and allowed us to check in hours early so my daughter could rest. Room was a good size and clean. Ordered room service for dinner and the roast lamb was really yummy. Big serving. Plenty of free parking. Con - advertised as free internet but it is only 500m. Although we were given 3 log ins to give us 1.5gig, that was used up within 2 hours. Then you need to pay. Luckily I had data on my phone plan. Rooms a little dated. Not a lot of amenities but was good for what we needed.

Usually stay at All Seasons so was pleasantly surprised. Very quiet and lovely outdoor area. Neat, tidy, clean and good undercover parking. The welcome from Erin was superb and nothing was any trouble. Only disappointment was no fresh fruit for breakfast, a small issue. Will be back

The lady host was very friendly and helpful. The premise is well kept up, neat and tidy with everything in good repair. Parking is mostly undercover. The rooms nice and beds comfy with sufficient extra bedding. A few km from the Bendigo CBD.

Erin and the team looked after our family so well during our recent stay. Rooms warm and welcoming when we arrived and nothing too much trouble...even switching our electric blankets on for a late evening arrival back! Many thanks!

This is the first time we have stayed at the Crystal Inn and it will not be our last. It all started with and friendly welcoming telephone conversation to book our room. On arrival we were greeted with a great smile and open arms so to speak. All car parks are under cover so your car is not sitting out in the melting sun or pouring rain, so accessing your things is easy regardless of the weather. The rooms are spacious and comfy. The most important component is of the course the bed, which is warm and comfy. The bathroom is generous with room to move. After being in a number of hotels overseas where drying oneself in the bathroom is a task of its own, it was wonderful to have room to move. One thing missing in many places today is a reasonable sized baggage stool, Not at the Crystal Inn. The generous baggage stool enables easy access to your bag and plenty of room to lay things out. There is of course a wardrobe; iron & ironing board; a comfy sofa, generous size table/desk and chairs; a coffee table to spread out on and so on. Although the size and comfort was truly wonderful the thing that made it all worth while was the warmness from both the owners and the staff who were ready to help in anyway the could. You may arrive a stranger but you leave a friend and can't wait to visit again. It really did feel like home away from home for us.

This is the first time we booked here - it won't be the last. Staff were very friendly and went out of their way to help. One huge bonus with cold winter nights is that car parking is all undercover - all rooms are upstairs. A lift makes arrival and departure easy. We enjoyed our stay.

Business trip to deepest darkest Bendigo. First off let me say that I had to stay there......but if I went to Bendigo again I would want to stay there. Good location, easy to find. Right next to everything you might need but not in a built up area. Management and staff very helpful and friendly. Rooms clean, good size, quiet and functional. There is a pool I didn't try it out. No tips.......seemed nice and all rooms looked well appointed. I would try and steer clear of rooms facing the road but thats not a tip right? Would I return. Absolutely already have.

The owners of this hotel are friendly, helpful and professional. Rooms are very nice and spotless. There is a pool for those who want such things and meals can be ordered in from surrounding restaurants and simply charged to your account - a great service.

Having stayed here many years ago (its first year) the Crystal Inn was the talk of the town and it was beautiful. Although my room was clean and spacious and comfortable it was still sad to see the quality of the place had gone down hill. Cracked and broken dangerous pool tiles nearly falling off, rusted fence, old pots around entrance area, no cable tv, dark and cold entrances to reception (put on some relaxing music or turn on a light), car park and passage way to rooms - it doesn't take much to make a place feel and look welcoming and amazing - locality is 5 minutes by car for Uni and shopping at Strathhill - not really walking distance - and that's ok as everything is a 10 minute drive to Bendigo Market place (large shopping mall) the CBD and of course the pubs, shops, etc. All in all my stay was nice and the heated pool could of been a little warmer but now Im being picky. Price for what you get not bad. Host was obliging after I was locked out of reception for 7 minutes whilst watching him on the computer? Didn't understand that. Instantly made me feel I have made a mistake booking this place. The Highlight was ordering a pizza on line with Luchiano Pizza and Pasta - it is amazing!! I booked a pizza on line with time and where I was staying on right on time the pizza arrived hot and absolutely delicious! Would of had a meal from the Crystal Inn but again way too expensive compared to the many many other places I have stayed. Thank you for my stay Bendigo -

The owners of this motel were the most friendly owners of a motel I have ever met. They even helped me out with a waterproof poncho for the event we were attending. We stayed in the spa room, very clean and tidy. Well equipped with everything we needed. Would definitely stay there again.

Room options

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

Queen 1 | Sleeps 2

Standard Apartment, 1 Queen Bed, Non Smoking, Jetted Tub (Separate Lounge)

Queen 1 | Sleeps 4

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Queen 1 | Sleeps 4

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 158 reviews