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Recent guest reviews

Extraordinarily beautiful views of Emerald Lake and surrounding mountains. Surprisingly good food (albeit a bit expensive -- and the wine list definitely needs some lower-priced selections). Staff invariably helpful and generally friendly. Room accommodations could use refreshing but we still loved the cabin-like feeling and working fireplace in the rooms. .

Rooms exterior needs upgrades. Wi-fi access in the rooms. More food options.

VERY NICE LOCATION, VERY FRIENDLY STAFF GREAT RESTOURANT HIGHLY RECOMENDED

Our stay was a cozy escape in a winter wonderland.

Excellent hotel, fantastic environment, friendly staff, poor internet (but is it really a problem when you are in a park and want to take some distance to the daily busy life?)

In room fireplaces, outdoor hot tub and a cozy lodge make this a great get away in any season.

Be prepared to get away... we enjoyed a couple nights at one of our favorite places. It was cold and so we stayed in our room in front of the fire place after breakfast for quite a while. In the afternoon, we enjoyed a ski in the lake. Know there is no cell service anywhere and wifi only up at the lodge. The food at the lodge is good and there is also a great restaurant not too far away in Field (the Truffle Pig), but you have to take a shuttle to get your car.

I loved the Emerald Lake Lodge, the color of the water alone is enough to send anyone soaring, but to stay in the little cabins (we were upstairs), was even better. We could smell the trees from our balcony, and the fire place was already stacked and ready to be lit, which we did. It was perfectly quant, and the food on the buffet at the lodge was very good for breakfast. We ate dinner at Cilantro, and had desert up at the lodge, the cheesecake was like none I have ever had, delicious and beautifully presented. We could hear a moose in the distance in the night; and kept our balcony door open for the cool air while we slept. It was simple; and yet, perfect for our experience of being so close to such a beautiful lake. We did not use the hot tub, but we walked through the bathhouse and the sauna area near the hot tub. Flowers were gorgeous, and all looked very inviting.

Great views of the lake and away from the. Crowds - very peaceful.

If you want a hotel stay at the Fairmont at Lake Louise. Emerald Lake accommodations are more like a cabin. Fireplace, no internet or tv in the rooms, and you were warned about drinking the water. Bottled water is as plentiful, the grounds were nicely managed. It was beautiful and quiet. Great for hiking. But it's not a hotel and shouldn't be priced as such.

Fireplace is all set up for you with paper and small wood, just light it and have a great fire. Beautiful views of Emerald Lake from balcony.

ELL is a special place, one we always look forward to visiting. We arrived 2/13 for overnight and ELL was crowded with Valentine's guests. The service was not up to standard. 2 came to the parking shuttle, 1 left w/o helping, the other not very organized; Arrived @ front desk and staff attending to dinner reservations instead of letting dining room handle so a line formed and waited. No bellman available to take bags to the room, so we carried ourselves. Waiters left us feeling ignored. Clubhouse now crowded with exercise equipment but 1 locker room not functioning and pat the hot tub was very icey! Next morning was better.

If you are in room numbers starting with 27 -- be prepared for a mini hike with your luggage. The rooms are scattered throughout the area and the hotel staff are happy to help you with your luggage, but if you want your luggage immediately -- you will have to bring it yourself. No Wifi or TV in the rooms. No cell phone coverage either. The fireplace makes it nice and cozy, but most rooms have trees blocking the view to the lake. WiFi is only available in the Hotel Lobby/Restaurant/Game Room. However, it is super slow. There is a TV and a pool table in the Game Room (2nd floor of the lobby).

Quite expensive but worth the dime. The lodge provides delicious breakfast (extra) and has good common areas at the main lodge, including a pool table upstairs. Beautiful lake views from the rooms. Standart rooms are small but sufficient. They are updated. There is a fireplace and it is ready to go with logs and firewood. Balconies are great for views. Very quite.

We were so surprised when we drove to Emerald Lake Lodge. It was easy to find and secluded. When we arrive at the lake the beautiful emerald green was beyond what we saw in Lake Louise. The restaurants served fabulous food. One meal choice was a gnocchi elk salad. There are hiking trails, canoes, paddle boats, etc. to enjoy the beautiful lake. We will return!

Beautiful location, very scenic and the grounds are clean and well maintained.

Emerald Lake Road Field BC

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Business center

Emerald Lake Lodge places you 10.7 mi (17.3 km) from Upper Spiral Tunnel Scenic Viewpoint and 11.3 mi (18.1 km) from Lower Spiral Tunnel Scenic Viewpoint. This 85-room, 3.5-star hotel has a restaurant along with conveniences like free self parking and a spa tub.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 85 rooms feature fireplaces, patios, and coffee makers. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

Guests of Emerald Lake Lodge enjoy a spa tub, free WiFi in public areas, and a business center. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a terrace, wedding services, and a picnic area.

Room options

Standard Room, 2 Double Beds (Lodge)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Lodge)

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed (Lodge)

1 Queen Bed | Sleeps 2

Guest reviews for Emerald Lake Lodge

Everyone (14) Couples (4) Family (2)
1
Everyone

By on Dec 15, 2019

Review comment responded on Jan 3, 2020

Greetings, Thank you for taking the time to let us know about your stay. We appreciate your feedback and can't wait to host you again soon. Kindly, The CRMR Team

5
Family

Extraordinarily beautiful views of Emerald Lake and surrounding mountains. Surprisingly good food (albeit a bit expensive -- and the wine list definitely needs some lower-priced selections). Staff invariably helpful and generally friendly. Room accommodations could use refreshing but we still loved the cabin-like feeling and working fireplace in the rooms. .

By , from Ojai on Sep 6, 2019

Review comment responded on Sep 9, 2019

Greetings, Thank you for your kind review! We always appreciate guest feedback to know what they enjoyed and what may be improved on for next time. Thank you for choosing us and we hope to see you again soon! Kindly, The CRMR Team

5
Everyone

By on Aug 21, 2019

Review comment responded on Aug 22, 2019

Greetings, Thank you for your review. We appreciate your business and hope to see you again soon!

3
Family

Rooms exterior needs upgrades. Wi-fi access in the rooms. More food options.

By on May 28, 2019

Review comment responded on Jun 4, 2019

Greetings, Thank you for your star rating about your visit with us. We appreciate your feedback and want to thank you for choosing us.

3
Everyone

By on May 14, 2019

Review comment responded on May 18, 2019

Greetings, Thank you for your feedback. We would love to understand what we can do to improve your visit with us for the next time, so please be sure to share with our team what we can do to ensure your stay is a success the next time you're at the lodge.

5
Everyone

By on Apr 11, 2019

Review comment responded on May 2, 2019

Greetings, Thank you for your generous rating! We can't wait to host you again soon.

5
Everyone

VERY NICE LOCATION, VERY FRIENDLY STAFF GREAT RESTOURANT HIGHLY RECOMENDED

By on Mar 3, 2019

Review comment responded on Apr 1, 2019

Thank you for your generous review! We can't wait to host you again soon.

5
Everyone

Our stay was a cozy escape in a winter wonderland.

By on Jan 13, 2019

Review comment responded on Jan 14, 2019

Greetings, Thank you for the wonderful star rating and the warm review! We can't wait to host you again soon. Thank you for choosing us!

5

fantastic environment

Everyone

Excellent hotel, fantastic environment, friendly staff, poor internet (but is it really a problem when you are in a park and want to take some distance to the daily busy life?)

By on May 16, 2018

Review comment responded on May 16, 2018

Greetings, Thank you for leaving us a note regarding your stay. We are pleased you enjoyed your time with us! WiFi is a challenge due to the remote location, and we also want to create an ambiance of getting back to nature. We offer WiFi within the main lodge but not within guest rooms. We hope to see you again soon!

5
Everyone

In room fireplaces, outdoor hot tub and a cozy lodge make this a great get away in any season.

By on Apr 2, 2018

Review comment responded on Apr 2, 2018

Greetings, Thank you very much for such a kind note about your stay with us. We appreciate your business and hope to see you again soon!

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