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Best Western Mountainview Inn

2.5 out of 5.0

Recent guest reviews

We stayed here for one night to break our journey. Everything was faultless, the staff were excellent and very helpful, the room was spotless and the price includes a very nice breakfast. There is no restaurant on site, but a few to choose from a short walk away if you don't want to drive in to Golden its self where there's more of a selection. As the hotel is located just off the main highway, when booking ask for a room at the back. Overall great value for money and well worth a stay.

We found the hotel to be clean, and the staff to be very courteous. The breakfast was a nice full hot breakfast with eggs, bacon, sausage, pancakes, waffles, cereal, fruit, yogurt, bakery items, toast....etc. very nice! The downside was that the hotel can be a bit loud. We slept in every morning, and you could here people coming and going in the hallway. Book a room near the end, and I am sure it will be quiet, or if you are an early riser, then you will have no issues. If you like beer stop by the Whitetooth Brewing Co....great beer and people! Red Tomato Pie has great take out pizza which will deliver to the Whitetooth. The best hot chocolate & donuts......Tim Hortons!

Thanks to Cesar and his helpers Connie & Corine for a great breakfast and excellent service. The food was hot and very tasty. Cesar the food Mngr always goes out of his way to talk to you and if you need any extras he has it for you immediately. The rest of the staff here are always friendly and willing to help! Keep up the great attitude!

My wife and I based ourselves here for 4 nights while visiting Banff and Jasper national parks. We found this worked well as we were away from the crowds but still close enough to get to the places we wanted to visit. There are places to eat within easy walking distance, and just a couple of minutes drive to more restaurants in town. We were warmly welcomed by Mildred at the front desk, and the check in process was quick and easy. Our room had two double beds and was clean and spacious; it overlooked the car park at the side of the property and was very quiet. Breakfast was plentiful, well presented, and the best complimentary breakfast we've had in a long time. In addition to a good selection of cereals, breads and pastries, there was fresh fruit, fresh fruit salad, cheeses, cold boiled eggs, waffles, pancakes and yoghurts. The hot breakfast items every day included eggs, potatoes, bacon and sausage - all were piping hot. Cesar, the breakfast assistant, has a smile and a word for every guest, and he works really hard to keep the food replenished and the tables clean. It was obvious that he sets himself high standards, enjoys his job and loves interacting with guests. Guest comfort and safety is clearly taken seriously here as Darwin and Mike, the manager, acted swiftly after I raised concerns with them about a suspicious-looking car and driver that I had spotted in the hotel parking lot after dark. Overall a great stay, and we would definitely stay here again if in the area.

Mildred & Cesar were very accommodating and cordial during our visit. Mildred helped us get the right room and Cesar's breakfast area was clean even after the morning rush and the menu was the best. He even made sure we had water and fruit for the road.

I booked the same hotel for the night of Sept 16 and held by my credit card. Unfortunately, the card was missing and had to replace it. I called the customer service and CONFIRMED no need to provide NEW credit card number AND NO problem for my late check-in. It ended up my room was cancelled with invalid credit card and all rooms were sold out. The counter lady did an excellent job and helped me to find a room in other hotel. I learned my lesson not to trust their customer service. This hotel is clean and breakfast is good. Highly recommend.

I liked the hotel, it's clean, very good service, breakfast was included and very good (although the breakfast area was small - they could have more tables). Rooms are a little on the noisy side, but that was not a big deal. On the downside, we booked this place because of the indoor swimming pool. We wanted a pool for our 4 year old daughter. We knew it had no slides or anything, but that was fine. What we really didn't like was that the water was barely heated. It wasn't cold as in an outside pool, but definitely not warm. They did have the equipment to warm it up, but it seems like they were happy with the low temperature of the water.

My husband and I spent one night at the Best Western in Golden, B.C. in early September. The hotel itself was clean and comfortable, as was our room. The complimentary breakfast was plentiful with a good variety. Hotel staff were very attentive during our stay -- a special shout-out to Darwin (manager), Mildred (front desk) and Cesar (kitchen) who made us feel very welcome.

Darwin went the extra mile to make our stay enjoyable. Also, Cesar provided a wonderful breakfast. We would definitely stay at BW we return to Golden, B.C. This hotel is extremely clean. Our room was very quite with good pillows.

Clean and spacious rooms. Not the best I've seen, but far better then a lot of other places in Canada. Sometimes a little noisy (trains, ice machine in the hallway that can be used during the night, cars on the parkinglot). Nice pool and Cesar's breakfast is great. Wifi is decent but could be better.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Queen 2 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 428 reviews