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Raffles Royale

3.0 star property

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Outdoor pool
Apartment, 2 Bedrooms | Balcony
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils
Apartment, 2 Bedrooms | Living room | Flat-screen TV
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Air conditioning

Explore the area

View in a map
69 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪5 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Aircon)

Apartment, 1 Bedroom (Aircon) | 1 bedroom, iron/ironing board, rollaway beds (surcharge)

Apartment, 1 Bedroom (Aircon)

  • Resort view
  • 54 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (No Aircon)

Apartment, 1 Bedroom (No Aircon) | Living area | Flat-screen TV

Apartment, 1 Bedroom (No Aircon)

  • Resort view
  • 54 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, iron/ironing board, rollaway beds (surcharge)

Apartment, 2 Bedrooms

  • Resort view
  • 65 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Raffles Royale is adjacent to Chevron Renaissance and within a 10-minute walk of other popular attractions like Cavill Avenue. This 10-room, 3-star apartment building has in-room conveniences like kitchens, balconies, and refrigerators.
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What's nearby

  • Chevron Renaissance - 2 min walk - 0.1 miles
  • Infinity Attraction - 3 min walk - 0.2 miles
  • Surfers Paradise Beach - 3 min walk - 0.2 miles
  • Cavill Avenue - 5 min walk - 0.3 miles
  • Slingshot - 7 min walk - 0.4 miles

Getting around

  • Cypress Avenue Station - 3 min walk
  • Helensvale Station - 26 min drive
  • Coolangatta Airport (OOL) - 41 min drive

Restaurants

  • ‪Clock Hotel - ‬3 min walk
  • ‪Chiangmai Thai Restaurant - ‬3 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk
  • ‪Surfers Brewery - ‬4 min walk
  • ‪Amimoto Japanese Restaurant - ‬5 min walk

About this property

Raffles Royale

Guests staying at Raffles Royale enjoy an outdoor pool, WiFi in public areas, and a hot tub. Additional amenities include express check-out and barbecue grills.
Each apartment is individually furnished and features a kitchen and a balcony or patio, and there's space to spread out with a separate bedroom. A flat-screen TV comes with cable channels, and guests can stay connected with WiFi. Other standard amenities include a washer/dryer, a ceiling fan, and an ironing board. Housekeeping is not available.
An outdoor pool and a hot tub are on site.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 8.95 per night)
  • Available in some public areas: WiFi (AUD 8.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedroom
  • Rollaway/extra bed (surcharge)

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • No housekeeping provided

Location highlights

  • In a shopping district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 3 floors
  • Built in 1952
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (2 PM - 5 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance by email.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning deposit: AUD 120 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: AUD 8.95 per night (rates may vary)
  • Fee for wireless internet in public areas: AUD 8.95 per night (rates may vary)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Raffles Royale
Raffles Royale Aparthotel
Raffles Royale Aparthotel Surfers Paradise
Raffles Royale Surfers Paradise
Raffles Royale Gold Coast/Surfers Paradise
Raffles Royale Apartment
Raffles Royale Surfers Paradise
Raffles Royale Apartment Surfers Paradise

Frequently asked questions

Is a free cancellation option available at Raffles Royale?

Raffles Royale provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Raffles Royale?

This apartment is situated in Surfers Paradise, just steps from Chevron Renaissance, and within a 10-minute walk of Cavill Avenue and Surfers Paradise Beach. You'll also find Broadbeach Beach and The Star Gold Coast within a short drive.

Is parking available on site at Raffles Royale?

No, there isn't parking available at the apartment.

Does Raffles Royale have a casino?

No, Raffles Royale doesn't have a casino.

Will I find an indoor pool at Raffles Royale?

No, this apartment doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Raffles Royale?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and a hot tub.

Are there hot tubs at Raffles Royale?

No, this apartment doesn't have a spa tub.

Does Raffles Royale have a restaurant with a breakfast menu?

No, Raffles Royale doesn't have a restaurant that serves breakfast.

Will Raffles Royale allow pets to stay free of charge?

No, pets aren't allowed at Raffles Royale.

Are there connecting rooms at Raffles Royale?

No, there aren't connecting guestrooms at this apartment.

What is the closest airport to Raffles Royale?

The closest major airport to Raffles Royale is Coolangatta Airport (OOL), which is 19.4 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Raffles Royale?

Yes, every apartment at Raffles Royale comes with a balcony/patio and some offer resort views.

Raffles Royale Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 24 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 12 out of 112 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

jess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably close to beach but not comfortable

Old, awkward, lacks facilities, no coffee or jug, no shampoo, two single beds strapped together with a huge lump in the middle.
Verified review

6/10 Okay

Michelle

Disliked: Property conditions & facilities, room comfort

Close to beach and nightlife

Value for money!! Not a five star resort but if you're looking for accommodation close to everything just to sleep, it's great.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Well priced for Surfers

A little untidy and not cleaned properly from last guests.
Verified review

6/10 Okay

Tay

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice hotel in the centre of everything

Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa
Verified review

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place!
Verified review

4/10 Poor

Disappointed

Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2. Ok no problem, just be here between 12 and 3. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night.
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little ripper

I would stay here again , nice location, handy to everything in surfers paradise. Not modern but that's good
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff dirty motel early check out no toliet paper or aircondationer in hotel TV doesn't work
Verified review

8/10 Good

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location close to shops beach night life ,

great location ,customer service with a smile ,great facilities pool ,gym. room very spacious and comfortable with a big deep bath :).
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

정말 좋았어요~~~ 방도 따로 있고 수영장도 좋았고
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
All good for 1 night. Should provide soap for barthroom
Verified review

8/10 Good

Joanna

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was really nice but they had unfortunately forgotten to clean it. We received a warm welcome of the woman at the front desk. She was wonderful with a lovely personality and talkative. She was also the one how cleaned the room for us. The hotel besides the cleanliness and the area around was perfect . Close to everything and there was much to do
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Aircon power supply was locked in OFF position by key; so cannot use aircon even though my booking specifically stated I would get an aircon room. Shower door is supposed to have 3 sliding panels. 1 panel was missing and the 2 remaining panels were not even attached together. Had to shower using minimal water in order not to splash excessive water onto bathroom floor.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disapointing

The room was small for the price i paid.. there was out door furniture being used as lounge room furniture.. the tv was tiny, had no remote and unless it was moved to a certain position the foxtel (that had like 4 channels) wouldnt work for more than 30 seconds at a time.
Verified review

4/10 Poor

Leanne

Disliked: Staff & service, property conditions & facilities, room comfort

Not Happy

Have never come across such rudness and unwelcome behaviour by the manageress of this establishment. My husband and I are of mature age and we were spoken to with arrogance. Apparantly we interrupted her a couple of times and this annoyed her. We asked whether we could have the apartment earlier if ready after we arrived there and she allowed it to happen half an hour before check in which was 2pm and we had arrived there at 9.30. She allowed us to put our luggage in a cage in the garage and informed us that she was not responsible for it. We went walking rang her at about 1pm.She told us to wait another 20mins.We went back and when we rang the bell twice she opened the door and told us that we got her away from what she was doing and she should have told us to come back at 2pm.normal check in time. She gave us a key and told us the apt. no. and did not bother to explain how to use the key to enter the building. I eventually asked another guest. I asked for a second key and at first said no you only get one, but then agreed to provide one later for me when she had time. There was supposed to be a clothers dryer in the room but there was only the washing machine and tub.My husband and I felt like thanking her for her unpleasant attitude and just leaving the place to go elsewhere. Wehave previously stayed at several other places in Surfers Paradise and staff was always courteous and greeted us with a smile.
Verified review

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, If you want ruin your holiday choose it

The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay at Raffles Royale. It is close to the beach, cafes and restaurants, and the unit was as same as it was advertised on the website.
Verified review

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In need of basic maintenance

No shower door on shower, no toilet roll holder, air con did not work, cupboard shelf above microwave very dirty, floor was dirty (grit under foot), less than private balcony with noisy neighbours.
Verified review

6/10 Okay

MDR

Disliked: Staff & service, room comfort

You get what you pay for.

Good location, easy to find. Very basic accommodation, almost did the job. I was travelling alone, thankfully, the wife wouldn't have been impressed. I was only looking for 1 nights cheap accommodation, I got it.
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel, nice pool area and very close to Surfers night life
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
great location, clean & comfortable. Simple accomodation
Verified review

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No tv..bathroom shower flooded when had a shower..worst hotel so far in surfers and I've stayed at 10 different places..
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent Hotel, Good Location BUT No Free WiFi

Stayed for a three nights in a one bedroom. The place was spacious and the location is great - close to the beach. Pool area is clean. However, we were disappointed to find that there was no free WiFi in the hotel anywhere. You have to pay to use the WiFi despite it being advertised as free in the rooms and in the public areas. Other than that we had no issues. The owner was kind enough to arrange for a taxi to pick us up at 4 am for our train.
Verified review

6/10 Okay

cath

Liked: Cleanliness, staff & service, room comfort

Cheap

This motel is in a great position to city and cheap. Don't expect the Ritz and you will not feel disappointed. Great pool