See all properties

Neptune Resort

Property class: 3.5

Choose dates to view prices

Photo gallery for Neptune Resort

A spacious living area with a sectional sofa, a glass coffee table, and large windows offering city views.
A spacious living room with a large window, a sofa, a coffee table, and a TV.
A modern kitchen with white cabinetry, a stainless steel sink, and a dishwasher.
A modern cafe interior with a blue counter, a glass display case with pastries, and a view of the city through large windows.
A spacious living room with a white sofa, a glass coffee table, and a view of a cityscape through large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
32 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

A modern living room with a grey sofa, white chairs, a wooden table, and sheer curtains.

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(44 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

A bedroom with a bed, pillows, a nightstand, a lamp, and a large window with a view of buildings.

2 Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Ocean View Penthouse

A spacious living room with a large window, a sofa, a coffee table, and a TV.

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1884 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

A balcony with a tiled floor, two chairs, a small table, and a potted plant.

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

Iron/ironing board, WiFi (free), individually decorated

2 Bedroom Ocean View Penthouse

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior One Bedroom Apartment- low floor

Iron/ironing board, WiFi (free), individually decorated

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Garden View

A balcony with a table, a chair, and a view of tall buildings and trees.

Superior Apartment, 1 Bedroom, Garden View

9.2 out of 10
Wonderful
(7 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

A modern living room with a large TV, a dining area, and a sofa.

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 1711 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Apartment

A modern hotel room with a large bed, a wooden nightstand, a desk with drawers, and a window with blinds.

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

You may also like

Ad
An aerial view of a resort with multiple swimming pools, sun loungers, umbrellas, and palm trees.

RACV Royal Pines Resort Gold Coast

Benowa
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 1,004 reviews
$148 nightly
The price is $165
Oct 5 - Oct 6
Total with taxes and fees
RACV Royal Pines Resort Gold Coast

About the neighborhood

Gold Coast

Located in Broadbeach, Neptune Resort is within a 5-minute walk of Pacific Fair Shopping Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 35-room, 3.5-star hotel has a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • The Oasis - 5 min walk - 0.3 miles
  • Kurrawa Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • The Star Gold Coast - 9 min walk - 0.5 miles

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬6 min walk
  • ‪Sumo Japanese - ‬5 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Passiontree Velvet - ‬7 min walk
  • ‪Bistro On3 - ‬7 min walk

About this property

Neptune Resort

At Neptune Resort, guests enjoy an outdoor pool, a gym, and a steam room. A stay here includes free parking. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a hot tub, and an outdoor tennis court.
Guests can expect free WiFi and 45-inch TVs with cable channels. Kitchens, washers/dryers, and balconies are other standard amenities. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A rooftop pool area with two pools, lounge chairs, and palm trees.
Qube Broadbeach
Broadbeach
  • Pool
  • Hot tub
  • Kitchen
  • Washer
9.2 out of 10, Wonderful, 1,192 reviews
Qube Broadbeach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments

The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Saturday (8:30 AM – 2:00 PM), and Sunday to Sunday (9:00 AM – noon)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per day
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Neptune Broadbeach

Neptune Resort

Neptune Resort Broadbeach

Neptune Resort Broadbeach, Gold Coast

Neptune Resort Hotel

Neptune Resort Broadbeach

Neptune Resort Hotel Broadbeach

Frequently asked questions

Are free cancellation options available at Neptune Resort?

Neptune Resort offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do within easy reach of Neptune Resort?

This hotel is situated in Broadbeach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Will I be able to park at Neptune Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Neptune Resort have a casino on the premises?

No, Neptune Resort doesn't have a casino.

Is there an indoor pool at Neptune Resort?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Neptune Resort good for couples?

Couples will appreciate amenities at this hotel, including a kitchen and a separate bathtub and shower in each guestroom, and some feature ocean view.

Are there hot tubs at Neptune Resort?

No, but this hotel does have a steam room.

Does Neptune Resort have a restaurant with a breakfast menu?

Yes, Neptune Resort serves breakfast for a surcharge at Tom's Cafe.

Does Neptune Resort allow pets to stay for free?

No, pets aren't allowed at Neptune Resort though service animals are welcome.

Are there connecting rooms at Neptune Resort?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Neptune Resort?

The closest major airport to Neptune Resort is Coolangatta Airport (OOL), which is 17.3 mi away (32 minutes by car).

Can I book a room with a balcony at Neptune Resort?

Yes, every guestroom at Neptune Resort comes with a balcony and some offer ocean and city views.

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 717 reviews
Rating 8 - Good. 240 out of 717 reviews
Rating 6 - Okay. 72 out of 717 reviews
Rating 4 - Poor. 20 out of 717 reviews
Rating 2 - Terrible. 6 out of 717 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location clean apartment
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great facilities
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking clean place nice area good staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (Pacific Fair, Broadbeach and public transport), the resort public areas are immaculately maintained but most of all, Elaine and Brett were so helpful, cheerful and engaging all of the time - would not hesitate to stay here again.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Veronica

Great laundry service
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Keegan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, friendly staff, will stay again
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Carol

Helpful friendly staff very clean and spacious, bed comfy fabulous location.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Annette Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. Very handy to pacific fair and public transport and beavh. Staff very helpful would definitely stay at Neptune Resort again. 😊
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and comfortable&relaxing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the Penthouse - very nice. Staff were very helpful at checkin regarding our second car. Very good location in Broadbeach for access to the beach, restaurants, shopping and the music festival.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and overall a great place to stay.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, location, friendly staff.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities
Apartment is clean and spacious, staff are very helpful
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, handy to everything we required.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless very good security
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a block away from the Broadbeach centre and beach. Not so much of a pool on site for swimming, just a small shallow kids pool. Rooms are newly refurbished spacious and clean. Staff are super friendly, they attend to your request immediately. Great stay, highly recommended.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Debra Marie

Liked: Cleanliness
Great location. Pool was lovely. Unfortunately our bed was quite hard you could feel the springs. Staff very friendly and welcoming.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Marith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, near the beach and shoppingsenter.
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Clean room
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Was awesome
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to shops and casino, enjoyed our stay here
Stayed 10 nights in Apr 2024