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Holiday Inn Gloucester-Cheltenham

3.0 out of 5.0

Recent guest reviews

Stayed here before and had excellent experiences Great clean modern rooms polite staff who make the effort to say hello around the hotel and a breakfast that is definitely a yardstick for others I stayed at the grovesnor London Victoria weeks previous paid £238 had slightly smaller room half the guest toiletries no bath robe and mediocre breakfast buffet

I'm currently staying here, my and my wife came waway without our kids basically to get a good sleep. Last night I was kept awake until 2 am by horrendous noises coming from a nearby building. The swimming pool supposedly closes at ten pm. I waited patiently for the last people to leave, leaving me 25 minutes for a good swim before bed. After all the pool is the reason I booked, only to be told I wasn't allowed in as they were closed. I tried showing the chap the clock but he came out with excuse after excuse. I'm pretty hacked off. I have one more night booked and I'm not looking forward to it

This is probably the worst Holiday Inn we have stayed in, the only positive were the catering staff who were helpful and friendly. In the main corridor on 1st floor the carpet joins are a Health and Safety issue waiting to happen - poorly joined carpet with exposed edges making a serious trip hazard, reported it to staff. Desk staff not very welcoming and took ages to answer the phone. And to end it all our toilet stopped working.

This hotel try compensate the quality with a well trained and very friendly staff. For 135 pounds per night for a standard room you get a well used and old room, with a comfortable bed in a disgusting carpet on floor. The doors and the hallway are very noisy. The restaurant offers you an overpriced menu, for small portion, overcooked, and if busy, longs delays. The breakfast is excellent, with loads of options and good quality food. A small gym/pool, and again, if busy, very hard to use it.

We had our wedding here and to be honest we wish we didn't half the staff was rude our toast master was miserable not even 1 smile from him. Wish we had our wedding some where else the only good I can say about this hotel is our wedding planner Sarah. Have put a complaint in 2

We stayed here as a family of three (our daughter is 4) and was pleasantly surprised. Our room was a decent size, nicely decorated and clean. The third bed was a sofa bed, which our daughter slept on fine, but said the next morning was not very comfortable. Fine for one night, but not longer. Breakfast was excellent with a wide choice and suiting various diets. Our daughter is dairy and egg intolerant, but there was plenty to suit her needs and tastes. I had the full English, complete with runny-yolk fried egg. Delicious. What really pleased us was the pool which was a lovely extra. We had an early morning dip before breakfast. The facilities were once again clean and nicely done. At over £100 it was more than I expected a Holiday Inn to cost, but you get plenty for your money.

Staff lovely and very helpful. Hotel extremely dated and badly in need of an upgrade. Wouldn't stay here again but only for this reason. No fault at all of staff but please think about updating the rooms. Food average, nothing special.

Stayed here for 2 weeks with work, Borg Saturday nights didn't sleep as weddings meant a lot of noise & partygoers revelling! The bar drinks & food overinflated prices for what they offered! All in all quite disappointed would defo not stay again! The best thing about the hotel was the gym & pool

Been staying at the hotel for 3 nights a week for the last 4 months now. The hotel staff are very good & accommodating. Food is all right, but like all Holiday Inns a bit formulaic. The gym facilities are good, though, with a decent steam room & sauna.

First impression was of a tired hotel needing a make over only reinforced by the staff. My first room was about as small as it can get, dark and depressing. Second room was an improvement but you can't set the bar much lower. The most positive part of my stay was that it was only for one night!!

Crestway Gloucester England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Barnwood, Holiday Inn Gloucester-Cheltenham is within a few miles (5 km) of sights such as Kingsholm Stadium and Gloucester Waterways Museum. This 125-room, 3-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's also close to Gloucester Cathedral and City Museum.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Holiday Inn Gloucester-Cheltenham's 125 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available.

Property features

At Holiday Inn Gloucester-Cheltenham, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Deluxe Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 734 reviews