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Holiday Inn Gloucester-Cheltenham

3.0 out of 5.0

Recent guest reviews

I am a frequent user of this hotel. Very pleased, and especially to the always very friendly and helpful staff. Only fault is that the pillows are very thin and therefore I find them not the best. But a good hotel on all other fronts, also spotlessly clean.

Booked well in advance and got a price cheaper than Holiday Inn Express. It was just a weekend stay and we did not have breakfast. A convenient location. For us it was far better than a budget hotel for the same money.

Stayed here for one night on arrival the receptionist was very helpful and pleasant. Part of my package was the breakfast and on check out I as charged for having it. Even though my reference included this. The morning receptionist said if you would have let us know beforehand she would have charged me £10 not £15. Most expensive tea and toast I've ever had!

This a functional place, and if you just want a plain and slightly dated room you wont be disappointed. I don't know the usual rate, I stayed during Cheltenham races when the price was eye watering (more than £300 for one night). And then they had the cheek to charge for breakfast on top... I wouldn't rush back.

Creative photography make this hotel appear far better than the actual. The staff are very pleasant in the reception , restaurant and bar for me thats about it. I booked double room got a twin with single beds . The beds were small and uncomfortable Room 111. The pillows had seen better days to th extent i did not use them , in need replacement. The shower is set over the bath so low from the wall i had to kneel to wash my hair. Temperature control well hot or cold no middle ground. The whole place needs a refresh. Good location if you don't want to go out as on industrial estate with good motorway access . Yes it has a Spa and pool i didn't use these facilities and i can only assume that this is why its expensive to stay. Breakfast was ok evening meals challenging . Will not look to stay again .

Staff are nice, great choice of breakfast, basic but nice rooms. My one - weird - complaint is that the lighting is a bit bright in the bar and restaurant. Would be great if it was dimmed of an evening, would give the place more of a cosy feel

What a really warm friendly place to stay. Comfy beds and spotlessly clean, all the staff were exceptionally friendly, they catered for all. Thank you all for such an enjoyable stay also I would recommend a treat, eat at the restaurant ... fabulous food

seemed ok on arrival, room was executive booked for 2 people which includes bathrobes slippers, water and chocolates. only one bath robe one pair slippers, 1 small bottles of still and one small bottle sparkling water and a small vending machine bar of dairy milk chocolate , so share the robe and no tape measure to share the advertised chocolates equally !! it was embarrassing for a big professional company to do this, it would be better not to bother. the spa staff were rude and assumed we had been before, it was too much trouble to show us where the changing rooms were then rudely informed us we had to sign in first, after swimming the same girl pointed to a hole in the wall just outside of the spa reception to deposit our used towels. we had bought the food package which was very good, the staff in the restaurant for the evening meal were very good and need complimenting on good service, the next morning however the different staff were the total opposite and rude , my wife did not hear the waiter when he asked for our name as he asked so quick and looking down at his list, my wife gave our room number and he barked no surname! food was ok. on check out the girl took payment did not ask if we had a good stay and never said thank you, i din't want her to be over the top and thanking us for herself, but on behalf of the company a thank you was needed

For cost of rooms poor and overpriced. Rooms old and tired with rusted fittings and cramped. Though at least on surface clean. But smell of smoke lingers in halls. Food at dinner reasonable. But breakfast terrible with hot buffet stone cold and dried up. Gym also old and tired with minimum equipment most of it worn out and showing it. Ibis down road seems like a far better option and much cheaper.

Situated in a business park on the outskirts of Gloucester it is easily accessible from the motorway. It is a large ranging hotel on two floors but there is no lift access to the first floor it seems. The rooms are spacious and very comfortable. There was a very good choice of breakfast items which was well presented. The bar area has seen better days with one or two pretty scruffy pieces of furniture and it was quite difficult to get a drink after 11pm - this involved a trip to reception and a wait for a member of staff to appear and then reopen the bar to serve. No draught beers were available after 10:45 strange for a busy Friday night. Having said this the staff were very friendly

Crestway Gloucester England

Located in Barnwood within a mile (2 km) of Barnwood Arboretum & Park, Holiday Inn Gloucester-Cheltenham is within a few miles (5 km) of Hillfield Gardens. This 125-room, 3-star hotel has a full-service spa along with an indoor pool and free self parking. It's also close to JDR Karting and Kingsholm Stadium.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Rooms

Holiday Inn Gloucester-Cheltenham's 125 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available.


Property features

At Holiday Inn Gloucester-Cheltenham, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 Double Bed

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofabed

Full 1 | Sleeps 4

Room

Twin 2 | Sleeps 2

Deluxe Room, 1 Double or 2 Single Beds

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 660 reviews