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Holiday Inn Gloucester-Cheltenham

3.0 out of 5.0

Recent guest reviews

A good 3star Hotel, should refurbished, clean rooms. No lift available for upper Floor. Nice bar, Food in the restaurant good to excellent, top breakfast. Friendly and helpful staff. Perfect also for groups. Great parking aera also for coaches. Recommendable. Need taxi to go to the City of Gloucester or Cheltenham, is in the industrial Region.

Situated in an office/industrial area on the edge of Gloucester, this hotel is OK for a quick stopover but not for an extended stay to visit the city. The inclusion of 'Cheltenham' in the name is also a bit misleading as it is some way from there. Holiday Inns are generally of a good standard but this one somewhat let them down. Firstly, the booking process was rather painfull especially when some time after originally booking for 1 night we wanted to add a second night. When will companies learn that central booking lines where customers are charged a premium rate to place their business are not a good marketing tool. Calls should be free, or at least at local rate, and you should be able to speak to individual hotels direct. Our room was fairly comfortable but very small and was in a very tired, poor condition. The furniture was shabby and there was quite a lot of mould in the bathroom grouting. The price paid for the room was certainly too high for the quality delivered. We were asked if we wanted newspapers but we only found out the following morning that they don't leave them outside the rooms at weekends. On the Sunday the papers hadn't even arrived at the front desk by 9:15 a.m. The restaurant and bar too were in a very tired condition and the restaurant has more of the atmosphere and appearance of a staff canteen. To top it all, the drinks prices are very high for the quality of the surroundings. Almost £10 for a glass of average red wine is well over the odds for the environment. That said, the hotel does have some redeeming points. The staff were pleasant and the pool area was very nice and thankfully, quite quiet while we were there. Sadly, this has somewhat tarnished our view of Holiday Inns and I doubt we will consider them again until somehow convinced that their prices reflect the quality.

The hotel was clean and the staff were friendly and helpfull The hotel is 10mins from the Gloucester quay where their is lots of restaurants to suit all tastes. The quay has lots of boats to see and you go back in time with the buildings

Stayed at hotel as attending a family members 80th Birthday party. Receptionists were very cheerful, polite, helpful and knowledgeable on arrival. Room was cosy. Fabulous nights sleep. Bathroom could do with a deep clean, but with the turn around of guests, no wonder. Restaurant for evening meal was very pleasant. Menu had a good selection. Waiting staff very attentive. Breakfast was slightly hazardous with children running around. Perhaps entice the youngsters into one area with soft toys and those without children into another. Checking out was very quick and simple.

Clean and tidy with lovely reception staff. Breakfast was plenty and lots of variety too. Only downside - especially over a couple of nights is that the rooms are really small and so are the beds - and we are def. not larger people - but we do like our space in bed. They do operate a policy of being 100% happy and if not to give them a chance to rectify it, but since we had already been told that they were full the whole weekend,m we didn't tell them because it seemed academic as there was nothing they could do. For this reason ONLY we would not stay here again.

Its a great place to stay for work. I am now living in Sheffield and previously from Cheltenham which happened to be where the company I work for was having their Christmas doe. As a group 5 of us were staying here at the holiday inn. Its very clean and we were greeted by a very friendly and chatty woman at reception that checked us into our rooms and showed us what was what. The room was very spacious and the bathroom was what you would expect at a hotel. The bed was amazingly comfy and had a really great sleep. Now I don't know wither it was the raging hangover but the breakfast the next morning was superb. I was expecting your classic plastic sausage and some tiny box's of cereal. However thankfully the full English was cooked great and saved me, generally was well impressed for a chain hotel. On the whole would defiantly stay again can't comment on the price or value as was paid for buy the company and would stay in Cheltenham at my parents if in the area again but would defiantly recommend to any travellers.

My husband and I stayed here for one night to break a long journey. We had a standard double which we booked well ahead and got for a decent price. It was very small and basic but it was clean which is the main thing. One bonus was that it had a small fridge which was really handy. There was nothing wrong with the hotel but I do honestly feel that we we have had more space and a room of a similar quality in the premier Inn just up the road for less money. The staff were all friendly and helpful and there was plenty of parking.

Staff were lovely, reception area, bar and restaurant good. Health club really good for a hotel. Areas for improvement ..... bedroom and corridors. Looking a little tatty and our toilet took a while to get the right technique to get it to flush! Generally I think the bed room and corridors to it could do with a bit of a refurbishment.

I stayed here for a night whilst visiting relatives who live locally. It was good as it did twin bedded rooms and I was sharing a room with my son. Room was comfortable especially the bed. Bathroom was a decent size with usual array of soaps and gels. Staff were helpful. The bar lounge area was good where you could relax with a drink and watch TV if you wished. Breakfast was very good with an excellent choice of foods. Proximity to both Cheltenham and Gloucester was a bonus.

We have stayed at the hotel a couple of times when visiting friends. It's very convenient for us. It had a pool and gym which we used. Reasonable rooms and was clean. And a good breakfast certainly helps set you up for an active day. The best bit was the helpful and friendly staff and although we had no problems I would imagine they would help resolve most things in a positive fashion. Thanks.

Crestway Gloucester England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Barnwood, Holiday Inn Gloucester-Cheltenham is within a few miles (5 km) of sights such as Kingsholm Stadium and Gloucester Waterways Museum. This 125-room, 3-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's also close to Gloucester Cathedral and City Museum.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.


Holiday Inn Gloucester-Cheltenham's 125 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available.

Property features

At Holiday Inn Gloucester-Cheltenham, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Deluxe Room

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 710 reviews