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Holiday Inn Express Gloucester - South M5, Jct.12

3.0 out of 5.0

Recent guest reviews

The staff were industrious and professional.Stayed two nights with my wife and Jacob,Chantelle and Kayley were so helpful.The breakfast was very good ,the rooms were very clean and we cannot speak highly enough about the hotel or its location. We will definitely go to this hotel again!!!!!!!

The room was not very clean especially the bathroom, the bed was right next to the wall and the use of space was not good, no draws to put anything in, the breakfast was not very good supposed to be scrambled egg(soggy egg), bacon not properly cooked, the sausages had on cumberland sausages I do not believe they were.

We booked 2 days prior to travelling asked for walk in shower. On arrival we had not been allocated this but the receptionist soon sorted it out. Later there was a mix up, but we were soon allocated another room which was just as good, if not better. Chanelle was the young lady and she could not have been more helpful, very professional. A credit to the Holiday Inn. We ate in the pub next door, food was okay. Good selection of draft beers. Hotel only offers pizza in the bar. They looked good but not our style. Slept like a log, room was quiet and comfortable bed. Breakfast was excellent. Selection was good, even take away coffee. Would stay here again.

One of the best holiday inn's I've stayed in. Was working in the area so stayed locally. Rooms are very clean, equipped with ironing board and iron (a rarity from my personal experience), comfy bed, breakfast is good, staff are very helpful. Enjoyed my stay here and would happily return.

Checked in last night Friday the reception team were friendly helpful true customer service clean well maintained room hairdryer tea coffee facilities in room I would return again breakfast good selection and hot car parking and wifi are free

We were made most welcome at this hotel and the staff were most helpful. The room was tidy and clean and the bed excellent. The morning breakfast was very extensive and you could eat as much as you wanted (or needed). Highly recommended

I stopped overnight on a business trip. This is always one of the better Holiday Inn Express Hotels, but following a recent refurbishment program, I think that this is the best in the UK. The welcome is polite and efficient. My room was extremely well decorated, well maintained and comfortable. You have everything you need for a great night’s sleep and you can relax in comfort. The breakfast is always first class and again you have all you need or can eat included. There is a large car park and there is a Pub / Restaurant next door. However, what makes this a really standout hotel is its staff. They are truly a team and they always go the extra mile. Unlike some other IHG hotels, the team here are so good and they support each other. WoW this is an impressive hotel

Cheap rates clean room with comfy bed , no air con unfortunately so was stifling hot . The staff were all very pleasent and the breakfast was ok . Do not buy anything from the little fridge they have in reception as a small sandwich will set you back £5 while a ginsters pasty was £3.60 . I would travel a bit further than the bumble bee next door to eat which was AWFUL we found the barn owl to be very nice with 2 for 1 offers on a huge range of specials

stayed here 2 times in may/june due family illness and the hotel is approx. 15 mins drive from the Gloucester royal hospital front desk staff were friendly and fast at check itself was clean without any funny smells,beds were comfortable with very good black out certains.shower was very good but no bathtub...the other thing that is missing is a fridge but theres a ice maker on the ground floor..breakfast is also good for 3 star hotel..all in all I would stay here again

Have stayed in few holiday inns and have been very pleased. I requested a quiet room and got one not disturbed by noise at all. Bed was comfortable. Breakfast was good. The Hotel lobby and dinning area were very cool with air conditioning. However, for us the room was very hot and the window could only be opened very slightly which dosen't allow much air through, the day temp was 24. I would not recommend staying here during hot weather, unless heat is ok with you. There is a fan but its too noisy to use overnight. The bathroom could have been a little cleaner around the skirting of the shower corners ECT.

Waterwells Business Park Quedgeley Gloucester England

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Quedgeley, Holiday Inn Express Gloucester - South M5, Jct.12 is within a 15-minute drive of Soldiers of Gloucestershire Museum and Gloucester Docks. This 3-star hotel has 106 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Gloucester Ski and Snowboard Centre is also close to this Gloucester hotel.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Holiday Inn Express Gloucester - South M5, Jct.12's 106 recently renovated rooms provide coffee makers, phones, and ironing boards. 32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Hair dryers and desks are also standard.

Property features

Renovated in 2016, Holiday Inn Express Gloucester - South M5, Jct.12 offers free WiFi in public areas, a meeting room, and express check-in. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers and a TV in a common area.

Room options

Room, Non Smoking

Full 1 | Sleeps 4

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, Accessible

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 682 reviews