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Holiday Inn Express Gloucester - South M5, Jct.12

3.0 out of 5.0

Recent guest reviews

Not a bad hotel and in the perfect location for accessing the motorway, Cotswolds or Gloucester. Breakfast was nice. Great rooms with everything you need. Only complaint was the bed, uncomfortable. If that was okay it would have four dots! However, a good night sleep is the whole point of a hotel. Check the bed, before you get in it to sleep!

Stayed here for a couple of nights to visit Gloucester. The hotel is adjacent to a Prk & Ride site which has a good frequent bus service that actually runs until late at night. Very convenient to use the bus into Gloucester. Hotel was very comfortable, good breakfast buffet with a small but adequate range of hot food. Bar/dining area was comfortable. Would definitely use again. Bumble Bee pub next door (not tried) but probably good for food although we just had dinner in Gloucester.

We stayed here on 24 August for one night. The hotel is very convenient for Junction12 of the M5, it is however not close to Gloucester itself. We were warmly welcomed on arrival and the reception staff were friendly, efficient and informative. There is free parking for patrons. Our room was a good size and spotlessly clean. The en suite was clean, fresh and very modern with a large walk in shower. Soap and shower wash were in pump containers. The towels and linens were excellent quality. We took the buffet breakfast, included in our room rate, there was a limited variety of cooked and continental fayre which was all of good quality. Tea, coffee and toast were also self service. There are several places to eat nearby, we would highly recommend the Blue Orchid Chinese Restaurant about a mile away. Excellent stay and we would return if in the area.

We stayed overnight on way home from holiday, chose this hotel as it was in a good location for us. Check in long wait due to one customer, we were charged extra to friends who had booked the same type of room due to error on hotel part, no air con so we had to have open windows which made the room very noisy, customers congregated near entrance smoking so you had to walk through a fog, check out no one on reception at 8am! Not a good experience at all. Positive- room clean, enough space but that's all. Not good value at all

Stayed overnight on our way to Liverpool. Staff on reception very helpful and friendly. Double room with sofa very clean, comfortable and spacious. Really nice that you can top up room refreshments by helping self at reception. Lovely idea that you can order takeaways and use the restaurant to eat. Recommended!

My wife and I stayed for one night on our way down South. The staff were friendly, efficient and very professional. The room was immaculate. The breakfasts are much improved and are most enjoyable. Would always try to stop here when travelling down south!

Having booked a two night Special with this IHG hotel prior to the August Bank Holiday our only regret was it should have been longer as the hotel was extremely good in all aspects for our stay. Our intention was to visit Gloucester and having a Park & Ride service within 2minute walk of the hotel we parked at the hotel and used this convenient facility. The staff at the Holiday Inn Express were exceptional in both the welcome and accommodation ,plus when we inquired about extending our stay they went out of there way to help find local vacancies as they were totally booked for the Bank Holiday. Breakfast was a busy time but a welcome bonus.

This hotel was extremely good free wifi and breakfast. Staff were extremely friendly. The room was very comfortable especially the pillows I need some of those for home. We liked it so much we booked again for the return trip home.

Booked for the first time as stop over travelling from Bude to Manchester! Will definitely book again the staff alone are exceptional! Nick (just went above and beyond) and made our stay incredible! My dog Hollie fell in love and the rooms are comfortable and clean! They have a pub next door! My only criticism is the bins need emptying sooner! Due to people ordering take always! Not hotels fault. Nick was ensuring all evening that rooms didn't need packaging clearing and plates from rooms. I will use again.

We stapped her for a friends wedding and it was nice and clean. Check in was quick and easy. The room clean and fresh Breakfast was busy at 09.30 and tables where hard to come by, but there was plenty of food. Easy to find close to the M5. 10mins from Elmore Court, where The wedding was, the staff booked a taxi for us £8 Reasonable price as well, I did book well in advance though. Cheaper and better than a Premier Inn and I have stopped in a lot of PI. Would definitely recommend you stay here for short stays 🖒🖒

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, 1 Double Bed, Accessible

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 710 reviews