4/10 Poor
Verified traveler
Sep 4, 2019
Disliked: Staff & service, property conditions & facilities
Verified traveler
Stayed 1 night in Sep 2019
Kivu Park Hotel
3.0 star property
Hotel in Gisenyi with free breakfast and spa services
Choose dates to view prices
Photo gallery for Kivu Park Hotel
Reviews
7.67.6 out of 10
Good
Popular amenities
- Bar
- Spa
- Breakfast included
- Room service
- 24/7 front desk
- Air conditioning
Explore the area
Avenue de la Production, Gisenyi
- Gisenyi BeachPlace, Gisenyi Beach12 min walk
- Volcanoes National ParkPlace, Volcanoes National Park
- Rwanda Tourism University CollegePlace, Rwanda Tourism University College3 min drive
- Goma (GOM)Airport, Goma (GOM)9 min drive
Room options
About the neighborhood
Gisenyi
Located within a 5-minute walk of Kivu Lake, Kivu Park Hotel is within 2 miles (3 km) of Rwanda Tourism University College. This 3-star hotel has 23 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
What's nearby
- Gisenyi Beach - 12 min walk - 0.6 miles
- Rwanda Tourism University College - 3 min drive - 1.9 miles
- Université Libre de Kigali - 3 min drive - 1.9 miles
- Nyamyumba Hot Springs - 8 min drive - 4.4 miles
- Parc National des Virunga - 12 min drive - 8.4 miles
Restaurants
- Kivu Resto - 5 min drive
- Restaurant Chalet - 9 min drive
- Saga Bay - 4 min walk
- Migano Cafe - 16 min walk
- Espace S.l. - 7 min drive
About this property
Kivu Park Hotel
Hotel in Gisenyi with free breakfast and spa services
Guests of Kivu Park Hotel enjoy access to free WiFi in public areas, meeting rooms, and spa treatment rooms. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Dining areas, sitting areas, and free newspapers are also available.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
Food and drink
- Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
- A bar/lounge
- A restaurant
- Snack bar/deli
Things to do
- Indoor pool (guest access)
Family friendly
- Access to nearby indoor pool
- Laundry facilities
- Living room
- Separate in-room dining area
- Snack bar/deli
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Meeting rooms
Outdoors
- Barbecue grill
- Garden
- Terrace
Spa
- 4 treatment rooms
- Couples treatment rooms
- Deep-tissue massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
More
- Smoking not allowed
Room amenities
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Free bottled water
- Room service
- Separate dining area
More
- Air conditioning
- Free daily newspapers
- Living room
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 10:30 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Service animals exempt from fees
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 10:30 AM
- Check-out: 11 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- There are no elevators.
Property is also known as
Sun View Kivu Hotel Gisenyi
Sun View Kivu Gisenyi
Sun View Kivu
Kivu Park Hotel Hotel
Kivu Park Hotel Gisenyi
Kivu Park Hotel Hotel Gisenyi
Frequently asked questions
What can I see within easy reach of Kivu Park Hotel?
This hotel is located in Gisenyi, just steps from Kivu Lake. You'll also find Gisenyi Beach and Nyamyumba Hot Springs within a short drive.
Is there parking available at Kivu Park Hotel?
Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.
Is there a spa at Kivu Park Hotel?
Spa services at the hotel include deep-tissue massages and couples treatments.
Does Kivu Park Hotel have a casino?
No, Kivu Park Hotel doesn't have a casino.
Is there an indoor pool at Kivu Park Hotel?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Kivu Park Hotel?
Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include garden views.
Does Kivu Park Hotel have a hot tub?
No, this hotel doesn't have a spa tub.
Does Kivu Park Hotel feature a restaurant that includes a breakfast menu?
Yes, Kivu Park Hotel serves free breakfast (local cuisine) each morning from its restaurant.
Does Kivu Park Hotel allow pets to stay for free?
No, pets aren't allowed at Kivu Park Hotel though service animals are welcome.
Are there connecting rooms at Kivu Park Hotel?
No, there aren't connecting guestrooms at this hotel.
Are there rooms with balconies that I can book at Kivu Park Hotel?
Yes, some guestrooms at Kivu Park Hotel offer a balcony and may feature garden views.
Reviews
Kivu Park Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
7.0/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 4 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Verified traveler
Jun 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. It is not called Sun View, but the Kivu Park Hotel. That is also one of the locations that told me they did not receive payment from hotels.com and i had to pay them separately. This review is not for publishing, but for hotels.com
Verified traveler
Stayed 2 nights in Jun 2019
8/10 Good
Verified traveler
Traveled with partner
Dec 27, 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shawer was not too good because of the water cut that could occurs any time. Beside that, i liked the hotel.
Verified traveler
Stayed 4 nights in Dec 2018
8/10 Good
Christian
Sep 23, 2018
Liked: Cleanliness, staff & service, room comfort
Overall our stay was convenient, very well located and worth the price paid. Attention to the smaller things could take the hotel further such as broken shower handles and outdated TVs by other than that, well worth it.
Christian
Stayed 1 night in Sep 2018