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Serena Inn & Suites - Sundance

Property class: 2.5

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A self-service beverage station with a Bunn coffee machine and a Thirsty machine offering water, orange juice, and apple juice.
A kitchen with wooden cabinets, a black countertop, a coffee machine, a waffle maker, and a clock on the wall.
A pool area with lounge chairs, a Coca-Cola vending machine, and safety signs.
A reception desk with a framed picture above, a clock, and a sign requesting guests to ring the bell for service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪26 min drive‬
  • Place, Deadwood Mountain Grand
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(96 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a refrigerator, and a window with curtains.

Suite, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room 2 Queen Beds

  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

View all photos for Suite 1 King Bed

A hotel room with a large bed, a desk, a television, a desk lamp, a chair, and a window with curtains.

Suite 1 King Bed

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sundance

Washington Park is within a mile (2 km) of Serena Inn & Suites - Sundance, and other popular sites like Clarenbach Memorial Park are within a couple of miles (3 km). This 44-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Washington Park - 2 min drive - 2.0 miles
  • Black Hills State University - 25 min drive - 34.1 miles
  • Devils Tower National Monument - 26 min drive - 35.2 miles
  • Cadillac Jacks Casino - 39 min drive - 52.4 miles
  • Deadwood Mountain Grand - 39 min drive - 53.2 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Uncle Louie’s Diner - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance features an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

What can I see close to Serena Inn & Suites - Sundance?

This hotel is located in Sundance, close to Sundance Square, Clarenbach Memorial Park, and Washington Park. You'll also find Sundance Pond Park and Sundance City Park within a short drive.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on Oct 6, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Inn & Suites - Sundance feature a casino on the premises?

No, Serena Inn & Suites - Sundance doesn't have a casino.

Will I find an indoor pool at Serena Inn & Suites - Sundance?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Does Serena Inn & Suites - Sundance have a restaurant with a breakfast menu?

Serena Inn & Suites - Sundance offers free continental breakfast each morning though there is no restaurant.

Will Serena Inn & Suites - Sundance allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Serena Inn & Suites - Sundance for a fee of USD 30 per pet, per day. The property also provides an off-leash area.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice room for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Clean and well maintained. Great price and great breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room and breakfast were good. Hot tub wasn't working but pool was nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and the staff were very nice. The continental breakfast was excellent. Definitely recommend it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean & convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for an overnight on a road trip through the Black Hills. The place was clean, and the staff were helpful. Not a lot of protein available for breakfast, but a lot of choices, which was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Right off the highway. Super friendly staff. You can tell it is run by a family that cares. Very nice, large clean rooms. Pool was nice but cold. No working hot tub. We would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Parking was well lighted. Clean room. Helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room and breakfast were great! But the hottest wasnt in working order which was very unfortunate since we were looking forward to relaxing in it after 8 hours of driving.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people. Well kept. Easy access to the highway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was excellent!. Good breakfast. Hot tub - YES!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and our room was on first floor and we walk in carpet in hallway and walls really dirty. Walk into our room and it about knotted me over it smelled like urine. The carpet had spots on it and I had to open the window. I tried calling someone from Orbitz and no one was helping. I went to hotel front desk and told him I can’t sleep in that room and he acted shocked that the room smelled, but moved us to second floor. I went checked it out before moving up there and even the carpets and walls were cleaner and the room was much better cleaner and no stain carpets. I appreciate the front desk moving us, but I’d never stay there again. Also the hot tub not working some issue with hot water? Place needs updated.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Room was clean. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Found a few small ants in the bathroom. The hot tub was drained and not working.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled from Michigan to Oregon. My stay at the Serena was wonderful. Staff was incredibly helpful. The room was comfortable. I was able to wash my laundry while swimming in the nice indoor pool. The laundry was located in a small room very close to the pool which was peaceful, nicely lit and in a beautiful cedar poolroom. This was a very pleasant stay. Location is very convenient with the added bonus of being near some lovely trails. The continental breakfast was diverse and had fresh food: a departure from the typical highly processed foods at hotels. I felt very safe as a solo traveler here. I highly recommend this spot
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, great breakfast, friendly staff.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Conveniently located for an overnight stay from our travels.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only hotel in town
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall pleasant stay.
Stayed 1 night in Jul 2025