Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor spa tub
Reception
Meeting facility
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪3 min drive‬
  • Place, Clarenbach Memorial Park
    ‪3 min drive‬
  • Place, Sundance Square
    ‪3 min drive‬

Room options

Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sundance

Washington Park is within a mile (2 km) of Serena Inn & Suites - Sundance, and other popular sites like Clarenbach Memorial Park are within a couple of miles (3 km). This 44-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Washington Park - 3 min drive - 2.0 miles
  • Clarenbach Memorial Park - 3 min drive - 2.4 miles
  • Sundance Square - 3 min drive - 2.4 miles
  • Sundance City Park - 3 min drive - 2.4 miles
  • Devils Tower National Monument - 36 min drive - 35.9 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Subway - ‬2 min drive
  • ‪The turf - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Hotel with free breakfast, near Washington Park
Serena Inn & Suites - Sundance features an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

What can I see close to Serena Inn & Suites - Sundance?

This hotel is located in Sundance, close to Washington Park, Sundance Square, and Clarenbach Memorial Park. You'll also find Sundance Pond Park and Sundance City Park within a short drive.

Will I be able to park at Serena Inn & Suites - Sundance?

Yes, self parking is offered for free at the hotel.

Does Serena Inn & Suites - Sundance feature a casino on the premises?

No, Serena Inn & Suites - Sundance doesn't have a casino.

Will I find an indoor pool at Serena Inn & Suites - Sundance?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Serena Inn & Suites - Sundance a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Does Serena Inn & Suites - Sundance have a hot tub?

No, there isn't a spa tub at this hotel.

Does Serena Inn & Suites - Sundance have a restaurant with a breakfast menu?

Serena Inn & Suites - Sundance offers free continental breakfast each morning though there is no restaurant.

Will Serena Inn & Suites - Sundance allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Serena Inn & Suites - Sundance for a fee of USD 30 per pet, per day. The property also provides an off-leash area.

Are there connecting rooms at Serena Inn & Suites - Sundance?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Serena Inn & Suites - Sundance?

No, there aren't any guestrooms with balconies at Serena Inn & Suites - Sundance.

Reviews

Serena Inn & Suites - Sundance Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem just outside devils tower. Clean -comfortable rooms - great staff - Would definitely recommend-
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, great breakfast, friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking for full size pickups, super friendly and helpful staff, comfortable clean rooms, and well maintained pool. Our favorite thing by far was the breakfast. Items were clearly labeled (for instance biscuits and gravy contained pork, gluten free cereal, etc) and there were several options for different dietary needs. There were lots of little extras like granola to mix in the lactose free yogurts, dried fruit or nuts to add to the instant oatmeal or cereal, little packets of Nutella, etc. The only downside is no elevator, but request a 1st floor room if needed and they should have no problem accommodating.
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Disliked: Cleanliness
There wasn’t much to like. The hallway looked very nice and clean but the room had a very damp and/or animal smell to it. The bed should have been retired a few years ago considering its significant sag. The hotel is very overrated.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Stayed 10 nights in Jun 2025

8/10 Good

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

Melinda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Should update the website when the pool and hot tub are closed. Bed was awful and room was stinky.
Stayed 1 night in Jul 2025

6/10 Okay

Diana

Traveled with family
Liked: Staff & service

Fair

The staff were very friendly and helpful. The staff was great. The room was fair. There was only half a roll of toilet paper and the fridg. Was dirty. The pool was not in service which was a big let down.
Stayed 2 nights in Jul 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, convenient to get to, staff was great!. The air conditioning made a squealing noise in the middle of the night, but went away by morning. Very clean and spacious. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good sized room. Tidy and well kept furniture. Comfortable bed Fridge, microwave, coffee machine. Good TV selection. Breakfast was OK. Above usual standards for budget accomodation. .
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

very nice peaceful place. Staff was amazing. I had everything I needed.
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Bed not comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

LaWanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serena Inn was very friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Jamie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality & spacious!

Very quiet, got a free toothbrush for forgetting 1 of ours! Very nice breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 3 nights in Jun 2025

2/10 Terrible

Randee

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Joel

Traveled with family
Affordable and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

6/10 Okay

Eileen

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Check in was tough----key wouldn't work. Tried 2 times and he decided to change rooms. He handled it very well and very professsionally. Overall, stay was good.
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok. It is in disrepair. The pool was closed and empty. Everything was just ok. The room was big but smelled like dirty socks. The bed was hard. The room was clean but very basic. No extras.
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities
The hotel I guess was previously a Best Western. Hence on Google maps it says permanently closed. It’s not closed. Older facility but the new owners are working on it. There was evidence of new AC units going in which was needed because our started squealing in the middle of the night. Finally we turned it off and went back to sleep but it was warm. No elevator. Room was clean but older. Staff nice. Breakfast very limited but coffee was good.
Stayed 1 night in Jun 2025

6/10 Okay

Tessa

Traveled with partner
Liked: Cleanliness
It was an okay stay, I was kind of bummed out on breakfast options.
Stayed 1 night in Jun 2025