Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

Two single beds with white linens and a wooden headboard, a desk, and a television.
Enjoy complimentary beverages at our self-service station, featuring a coffee machine, water and other drinks, and a selection of cups and snacks.
Simple, functional hotel with a flat roof and open space.
Relax by the pools, featuring a large rectangular pool and a smaller hot tub, surrounded by comfortable seating and dining areas.
Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk offers a convenient check-in experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
2719 E Cleveland Street, Sundance, WY, 82729
  • Washington Park
    ‪3 min drive‬
  • Clarenbach Memorial Park
    ‪3 min drive‬
  • Devils Tower National Monument
    ‪36 min drive‬

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Room options

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sundance

Washington Park is within a mile (2 km) of Serena Inn & Suites - Sundance, and other popular sites like Clarenbach Memorial Park are within a couple of miles (3 km). This 44-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Washington Park - 3 min drive - 2.0 miles
  • Clarenbach Memorial Park - 3 min drive - 2.4 miles
  • Sundance City Park - 3 min drive - 2.4 miles
  • Sundance Square - 3 min drive - 2.4 miles
  • Devils Tower National Monument - 36 min drive - 35.9 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel with free breakfast, near Washington Park
Serena Inn & Suites - Sundance features an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

What can I see close to Serena Inn & Suites - Sundance?

This hotel is located in Sundance, close to Washington Park, Clarenbach Memorial Park, and Sundance City Park. You'll also find Sundance Pond Park and Sundance Square within a short drive.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on Jul 15, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Serena Inn & Suites - Sundance?

Yes, self parking is offered for free at the hotel.

Does Serena Inn & Suites - Sundance feature a casino on the premises?

No, Serena Inn & Suites - Sundance doesn't have a casino.

Will I find an indoor pool at Serena Inn & Suites - Sundance?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Serena Inn & Suites - Sundance?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Serena Inn & Suites - Sundance?

No, there isn't a spa tub at this hotel.

Does Serena Inn & Suites - Sundance have a restaurant with a breakfast menu?

Serena Inn & Suites - Sundance offers free continental breakfast each morning though there is no restaurant.

Will Serena Inn & Suites - Sundance allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Serena Inn & Suites - Sundance for a fee of USD 30 per pet, per day. The property also provides an off-leash area.

Does Serena Inn & Suites - Sundance have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Serena Inn & Suites - Sundance?

No, there aren't any guestrooms with balconies at Serena Inn & Suites - Sundance.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 962 reviews
Rating 8 - Good. 290 out of 962 reviews
Rating 6 - Okay. 127 out of 962 reviews
Rating 4 - Poor. 48 out of 962 reviews
Rating 2 - Terrible. 32 out of 962 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Loren

Traveled with partner
Liked: Cleanliness, amenities
Room was clean but one of beds looked like a horse had been sleeping in it. It was so warn out that we couldn't use it. Thankfully there were only 2 of us and we used the other bed. Shower was good, breakfast was good. Price was good. I would stay again if they had new beds.
Stayed 2 nights in Jun 2025

10/10 Excellent

Capucine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with my Dad! Thanks again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bhautik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway so very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

TANJA

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
After reading some reviews we were curious to see how the breakfast was. I can tell you, they definitely upped their game with breakfast: biscuits and hot gravy, many cereals including Gluten free, 3 different milks including dairy free, many flavors of oatmeal, juice, muffins, breads. They had hard boiled eggs and English muffins with Nutella, which is my favorite breakfast. The coffee was fresh and hot so I was definitely impressed! They also had granola, honey, cream cheese, nuts, raisins, several jellies, yogurts and mixed fruit cups. I did not expect such a great breakfast. They also accommodated us with our small dog. Rooms were spacious, clean and comfortable. Only improvement I would suggest is if they could post their pet policy and price online. It's tough to decide on a place to stay when you don't know what you will get charged for your pet.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
Stayed 3 nights in Mar 2025

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.... was sad the pool was closed
Stayed 1 night in Mar 2025

10/10 Excellent

Manford

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Kimberlie

Liked: Staff & service
Disliked: Cleanliness
There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
Stayed 1 night in Feb 2025

10/10 Excellent

Lucretia

Liked: Staff & service

Small town charm

For a small town establishment, it was a great place to stay Would stay again if in the area
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jessica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

6/10 Okay

Kenika

Stayed 3 nights in Dec 2024

6/10 Okay

Vicki, Casper

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem with the thermostat in our room. We would set it at 66 but it kept going back to 77. It was a very hot night sleeping. it was too late and we were too tired to deal with maintenance The breakfast was very minimal. The price was right. We will give it another. try on another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Stayed 3 nights in Oct 2024

8/10 Good

Jackie, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for one night of my driving trip. Wasn’t happy the hot tub hasn’t worked for yrs and the pools heater went out weeks earlier. It wasn’t that important so it was a convenient place next to the highway. The washer and dryer were old and not as clean as it could have been, but it could have been because of a previous user. I would still stay here again. Close to Sundance and Devils Tower Excellent family owned restaurant near by. Longhorn Saloon. Not the chain. Affordable.😁
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service
For the money paid for this room - you couldn’t fault it! Have paid triple on this trip for same facilities. It’s not 4 stars but you pay your money you take your choice. Basic, Clean & Functional. Staff helpful & accomodating.
Stayed 1 night in Oct 2024

8/10 Good

Thomas J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel was pretty good. Pool was down only dislike
Stayed 1 night in Oct 2024

10/10 Excellent

Rikki

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Stayed 2 nights in Oct 2024

10/10 Excellent

elaine

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was way too soft for two people to sleep on unless they really love cuddling. And we paid extra for this reservation instead of going with another cheaper hotel, because there was a pool and hot tub ... just to find out that the hot tub is broken and the pool is out of order. If I'd have known that, I would've saved some money and gone with a cheaper stay. Wouldn't stay there again!
Stayed 2 nights in Oct 2024