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Serena Inn & Suites - Sundance

2.5 star property

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Photo gallery for Serena Inn & Suites - Sundance

Indoor spa tub
Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Meeting facility
Reception
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Sundance Pond Park
    ‪2 min drive‬
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sundance

Washington Park is within a mile (2 km) of Serena Inn & Suites - Sundance, and other popular sites like Clarenbach Memorial Park are within a couple of miles (3 km). This 44-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sundance Pond Park - 2 min drive - 2.0 miles
  • Washington Park - 2 min drive - 2.0 miles
  • Devils Tower National Monument - 28 min drive - 35.9 miles
  • Deadwood Mountain Grand - 42 min drive - 52.8 miles
  • Terry Peak Ski Area - 61 min drive - 64.7 miles

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Wild West Espresso - ‬3 min drive
  • ‪The turf - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance features an indoor pool, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Similar properties

Reception
Bear Lodge Motel
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 615 reviews
$69 nightly
The price is $77
Mar 1 - Mar 2
Total with taxes and fees
Bear Lodge Motel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

What can I see close to Serena Inn & Suites - Sundance?

This hotel is located in Sundance, close to Sundance Square, Clarenbach Memorial Park, and Washington Park. You'll also find Sundance Pond Park and Sundance City Park within a short drive.

Will I be able to park at Serena Inn & Suites - Sundance?

Yes, self parking is offered for free at the hotel.

Does Serena Inn & Suites - Sundance feature a casino on the premises?

No, Serena Inn & Suites - Sundance doesn't have a casino.

Will I find an indoor pool at Serena Inn & Suites - Sundance?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Serena Inn & Suites - Sundance?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Does Serena Inn & Suites - Sundance have a hot tub?

No, this hotel doesn't have a spa tub.

Does Serena Inn & Suites - Sundance have a restaurant with a breakfast menu?

Serena Inn & Suites - Sundance offers free continental breakfast each morning though there is no restaurant.

Will Serena Inn & Suites - Sundance allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Serena Inn & Suites - Sundance for a fee of USD 30 per pet, per day. The property also provides an off-leash area.

Are there connecting rooms at Serena Inn & Suites - Sundance?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Serena Inn & Suites - Sundance?

No, there aren't any guestrooms with balconies at Serena Inn & Suites - Sundance.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes and yes
Stayed 4 nights in Nov 2025

8/10 Good

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only hotel in town
Stayed 1 night in Oct 2025

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2025

2/10 Terrible

Jesse

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When first walking into the hotel, it had a musty smell and seem a little outdated. The office had a sticky fly tape, which should have been my first red fIag. Once we got to our room, it was straight bad negative vibes. I then noticed one dead fly, again didn't think much of it. Then I found another dead fly on the little table, then when shaking the bed sheets, another dead fly. Then a fly (alive) on the floor, and ceiling. Also, the AC/Heater is very old, like push and diaI buttons. I refused to stay in that room. We went to the front desk and told them. He said the flies come in when they see light. I'm from NYC, I have never seen flies in 20 degree weather, let alone 6 in a "clean" room. He did give us another room. I thought it was going to be better.. nope. The sheets were dirty, there was old toilet paper roll from the last guest, the bathroom curtain was dirty, they only had 1 full towel for 2 adults and a child. Again, there was 1 fly. They had free breakfast. You couldn't pay me to eat there. I don't know where all these positive reviews came from, which is why we booked here in the first place. Never again. They get 1/2 star for the heater working, and 1/2 star for giving us a new room.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything. We had a great stay and will continue to come back
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2025

10/10 Excellent

Chelsea

Stayed 1 night in Nov 2025

10/10 Excellent

Maila

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large, fresh clean room. Adjustable heat & cooling. Friendly, helpful staff. Solid WiFi, plenty outlets, excellent breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Room appeared clean
Stayed 1 night in Oct 2025

4/10 Poor

Reginald

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left before breakfast, so i cant commit about that. But i can say the two gentlemen working were very nice, and went out of their way to help. The room was nice, and very clean. It's not a fancy hotel, but i I'll stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Robert, Aurora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointment in the hot tub not working, one of the reasons we booked on line. Breakfast simple, biscuits and gravy, cold or hot cereals and toast, bagels and waffles.
Stayed 1 night in Oct 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite room, good beds
Stayed 1 night in Oct 2025

8/10 Good

Kaden

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Tess

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Jeanne

Stayed 1 night in Oct 2025

2/10 Terrible

Toru

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

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