Didn’t like the shower in the middle of the room, the pillows under the pillowcases look absolutely disgusting and unsanitary, stains all over the chair. Staff was friendly housekeeping was good just need new items. The gym was good. I never felt good about casino if you can do without don’t go to the casino. Just over price for old moldy furniture
Great hotel, great facilities. However some of the swimming pool towels had holes in them. The breakfast was great.
I travel about 12 times a year to all of over the world and this hotel is by far the worst experience I have ever had. I went to Guyana to visit family and this was my first time ever visiting. I decided to book this hotel for the weekend to get away from the country life with my two cousins. As we were by the pool side I have been discriminated against as I was here by the pool side manage "Tuna." There were business men throughout the entire poolside smoking cigars and we had been there all day and when Tuna arrived with his wife he told the waitress to tell us "locals must go all the way on the other side of the pool to smoke." When I approach the front desk to complain everyone seem to know nothing in fear of this manager. They called Tuna to speak to me as i requested and refuse to talk to me but instead walk passed me to go to the bathroom. This was one of my bad experience at this hotel. The next one involve the casino connected to the hotel. When I went I was told I required ID, I never walk around with my US passport on my person in any international country. I told the girl I just checked into the hotel and they scanned my passport can you not pull it up. She rolled her eyes and told me we are not connected to the hotel and we require ID because we don't allow locals into the casino. When I came back down to present my passport the next issue was my attire, I had shorts and a shirt on. At this point I was fed up and went back to my room. Never again will I stay here
The room was very comfortable and the staff were polite. I felt at home. I had an issue with the check out time, I spoke with the front desk supervisor and was able to work out a compromise that was more comfortable.
On any request at the front desk the answer is sorry; but no solution; to request a taxi ; you should go to the front desk and takes forever and prices ridiculous. I only had 1 day of hot water to take a shower, very noisy at night , very remote and unconvenient location; not a place to return. Very good the restaurant and breakfast is good
Huge improvement from last time I stayed here . Ramada has done amazing job remodeling the rooms and hotel totally upgraded . Same pleasant staff helpful and security is top notch.
The Hotel needs brushing up but overall the stay was great.Lots to do everyone well come.Family oriented.
Unfortunately the room and hotel was not as clean as we had hoped. We were looking for an affordable alternative, but found the Ramada to fall below our expectations.
the hotel is very comfortable. Check it could be a little smoother and the staff a little more interested in their work
Located within a leisurely stroll of Providence Stadium, Ramada Georgetown Princess Hotel is within a 15-minute drive of Stabroek Market. This 195-room, 3.5-star hotel has 5 restaurants along with conveniences like a casino and an outdoor pool.
Start your day off right with a free continental breakfast. There are ample dining options with 5 onsite restaurants, including Teppanyaki, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Ramada Georgetown Princess Hotel's 195 rooms are recently renovated and provide balconies, refrigerators, and minibars. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.
Ramada Georgetown Princess Hotel features a casino, a nightclub, and an outdoor pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a children's pool, a fitness center, and free WiFi in public areas.
Didn’t like the shower in the middle of the room, the pillows under the pillowcases look absolutely disgusting and unsanitary, stains all over the chair. Staff was friendly housekeeping was good just need new items. The gym was good. I never felt good about casino if you can do without don’t go to the casino. Just over price for old moldy furniture
Great hotel, great facilities. However some of the swimming pool towels had holes in them. The breakfast was great.
Thank you for taking the time to share your recent experience at Ramada Georgetown Princess. We are delighted to learn that you enjoyed your stay with us and that you found our hotel to be pleasing and have met your expectations. As for the pool towels we are very sorry to hear about the poor condition of the one which was given to you and as an oversight. We will definitely keep a closer check from now to ensure we provide a high quality to our guests. We do look forward to welcoming you again soon! Best regards, Ms. Kamini
I travel about 12 times a year to all of over the world and this hotel is by far the worst experience I have ever had. I went to Guyana to visit family and this was my first time ever visiting. I decided to book this hotel for the weekend to get away from the country life with my two cousins. As we were by the pool side I have been discriminated against as I was here by the pool side manage "Tuna." There were business men throughout the entire poolside smoking cigars and we had been there all day and when Tuna arrived with his wife he told the waitress to tell us "locals must go all the way on the other side of the pool to smoke." When I approach the front desk to complain everyone seem to know nothing in fear of this manager. They called Tuna to speak to me as i requested and refuse to talk to me but instead walk passed me to go to the bathroom. This was one of my bad experience at this hotel. The next one involve the casino connected to the hotel. When I went I was told I required ID, I never walk around with my US passport on my person in any international country. I told the girl I just checked into the hotel and they scanned my passport can you not pull it up. She rolled her eyes and told me we are not connected to the hotel and we require ID because we don't allow locals into the casino. When I came back down to present my passport the next issue was my attire, I had shorts and a shirt on. At this point I was fed up and went back to my room. Never again will I stay here
Dear Mr. Rick, Thank you for taking the time to share your experience with us. We would like to sincerely apologize for any shortcomings you have experienced at our property based on your expectations. All of our guests are important and we certainly do not discriminate. However, we do understand that the right approach to a situation can prevent frustrations and a negative environment. Management has noted your comments which we will use to improve and elevate our guests experience. Thanks again for bringing your experience to our attention. Your feedback is valuable to us. We hope you will reconsider and give us another opportunity to provide you with a more positive experience. Best regards,
The room was very comfortable and the staff were polite. I felt at home. I had an issue with the check out time, I spoke with the front desk supervisor and was able to work out a compromise that was more comfortable.
Dear Rock, Thank you for staying with us at Ramada Georgetown Princess. We are happy to hear you had a comfortable stay and our Front Desk Supervisor was able to assist you with your issue. We look forward to hosting you again soon. Best regards,
On any request at the front desk the answer is sorry; but no solution; to request a taxi ; you should go to the front desk and takes forever and prices ridiculous. I only had 1 day of hot water to take a shower, very noisy at night , very remote and unconvenient location; not a place to return. Very good the restaurant and breakfast is good
Huge improvement from last time I stayed here . Ramada has done amazing job remodeling the rooms and hotel totally upgraded . Same pleasant staff helpful and security is top notch.
The Hotel needs brushing up but overall the stay was great.Lots to do everyone well come.Family oriented.
Unfortunately the room and hotel was not as clean as we had hoped. We were looking for an affordable alternative, but found the Ramada to fall below our expectations.
the hotel is very comfortable. Check it could be a little smoother and the staff a little more interested in their work
Dear Ms. Anita, Thank you for taking the time to share your feedback with us which is greatly appreciated. We are pleased to hear you enjoyed your stay with us. It would be our pleasure to welcome you back to our hotel in the near future. Best Regards, Ms. Kamini
Dear Valued Guest, Thank you for staying at Ramada Georgetown Princess. We are sorry to hear that you were not fully pleased with our hospitality and services. Nevertheless, we are glad that our friendly staff was able to able to make your stay comfortable. We greatly appreciate your feedback and look forward to welcoming you again soon for a better experience. Best regards, Ms. Kamini