Best Western Hotel Porto Antico3.0 out of 5.0
Recent guest reviews
Really good location, friendly staff, clean room. Arriving by car is very difficult if you do not know the exact location. GPS registers as restricted road and will not take you directly to the hotel. We found it better to park and then walk to hotel in order to get detailed instructions how to come by car. Breakfast very poor and not to normal standards. Good value but parking costs euro 18.00 per day with the hotel discount.
I stayed here for 2 nights. Accessibility was good (I arrived by train and elected to walk to the hotel but the metro is another option - 1 stop from the main railway station). The hotel is located in a small street moments from the harbour front. I was very satisfied with the room I was given. Admittedly there was no view to speak of but the room was comfortable and had everything I required. The shower room was fine too. WiFi connectivity was very good. The breakfast room is on the small side and the breakfast was adequate but unremarkable. Staff were very friendly. A good choice for historic Genoa.
We ranked this hotel at the very bottom of the 18 hotels we stayed in during this 10 week trip to Europe. We thought this would be acceptable because of its location, but the Best Western Metropoli would have been a better choice. The NH Hotel though more expensive would have been worth the price after we saw the actual hotel but we were not permitted to cancel. without a 100e penalty. Located on a small side street across the expressway to the harbor, a small temp parking space is available for loading and unloading your luggage. Commercial parking is a 5 minute walk away @ 18e per day. Our double room was so small that it would only accommodate one suit case and as we had booked for 4 nights we were obligated to request a larger room for an additional 20e per night. The upgraded room contained a small bunk bed that could be converted into a couch with a cheep leather cover. We then had a place to put our suit cases while we set on the bed. Furniture consisted of a tiny table and wooden chair and the room was decorated in cheep red wall paper. The window looked out into a dark alley which was necessary to keep closed because of the noise and the smell. The tiny shower continually switched from hot to cold as the plumbing was not pressured balanced. The hotel room did have excellent WIFI with a speed of 19.79 MBS. The small breakfast room was like a zoo, The staff worked hard but were unable to cope with the number of hotel guest and the food with space provided and the complimentary breakfast met minimum Best Western standards. The desk clerk was friendly and helpful and told me confidentially the owners believe they can demand high prices not withstanding the hotel condition and service because of the hotel location.
After you have reached the Hotel (which is not easy despite the description they sent me, as it is situated in a very small alley in the Centro Storico), everything is organised very professional. The parking is near by and with EUR 18.- for the whole day not expensive (try to find something cheaper!), the reception well-informed and the room (especially for the location) big enough and quiet. They also helped me out with a mistake when filliing out the parking permission (to enter the centre you need one, which you must fill out after arrival). Breakfast we did not try as there are so many lovely small cafes in this town :-)
Bit expensive,but worth every penny.Friendly personnel,very clean,good conditions and very well positioned, close to the famous Acquario di Genova and the port.If you are looking for a quiet, clean place with 24 h personnel at your disposal,this is the right place to be
Very nice hotel in the deep city center. Friendly staff, clean rooms, nice view, huge flat tv, free coffee/tea with kettle in room. Dog friendly: we were traveling with our 32kg Akbash dog. we really enjoyed the stay in this hotel
We arrived at the Hotel at 10pm after a journey that should have taken less than six hours took 13 hrs due an autostrada closure due to an accident and consequential heavy traffic on the other roads. Although we had printed the directions to the hotel, and also had the GPS data, we did find it very difficult to find in the dark as the route takes you through some very dark and narrow streets in the old town, some of which we couldn’t believe were able to accommodate a car. Nevertheless, we finally made it and were able to park in the single parking space opposite to check in. The hotel receptionist (Michael?) could see we were stressed and tired and said that we could take our time getting our luggage to our room, have a shower and unwind before moving the car. His understanding really helped to ease our stress and took the pressure off us. The car park the hotel uses is a minute’s drive away and was a secure underground area accessed by a keypad. Having parked the car we didn’t feel inclined to drive again until our departure, but there is plenty to explore in Genoa on foot. Our room overlooked a narrow pedestrian side street with another building directly opposite so there was no road noise whatsoever. It was very spacious, modern, spotlessly clean with a comfortable king-size bed and plenty of storage space. Wi-fi worked well. Breakfast was served in a small-ish room that was a bit cramped when busy but did offer enough seating. It was typically continental – bread, croissants, cereals, fruit/fruit juice, cold meats and cheese – all very fresh, and the staff were very quick to clear tables and replenish the food and drink. The hotel is exceptionally well-located for exploring the bustling Porto Antico area, the waterfront, the narrow old town streets and there are countless bars and restaurants right on the doorstep. Having seen Genoa by day and getting our bearings and we would certainly stay in the hotel again. Don’t worry about taking your car into the ZTL (the low emission zone) to get to the hotel as the hotel sorts out the relevant permission for you when you arrive.
Hotel is convenient to the port and many nearby attractions and tours, within walking distance to Christopher Columbus's house. Good restaurants in the area. Staff was very helpful. While our double room was small, it was well equipped. Noise from the street was a problem easily solved using white noise on the I-pad.
The hotel has the quality and facilities that one expects from Best Western. The staff are helpful and friendly and speak impeccable English. The hotel has a great location down a medieval lane with lots of cafes and restaurants. It is about 10 minutes walk to all the central tourist sights and about 5 minutes from the harbour front. Due to its location, the hotel is quiet. The downside of this seclusion is that none of the rooms have views and it would improve the hotel if they created some outdoor space for quests, particularly for the hot summer. There seems to be a roof terrace, but this is off limits to guests. My double room was comfortable and well-appointed. However, the air-conditioning unit is too old: it was inefficient, not really getting cold enough, and very noisy at night. I did try to sleep with the window open instead, but there was a horrible stench from the drains (and I was on the 8th floor!). I suspect this issue has more to do with the state of Italian infrastructure rather than something the hotel could remedy other than fit some new air-conditioning units. This is small issue and I would happily recommend the hotel.
Simple, clean and efficient hotel that is a good choice if planning an early morning visit to Genoa's excellent acquarium. Our family room for five was a tight squeeze but good value. Friendly staff and we appreciated the push-chair on hand to borrow and the toy cars gifted to our toddlers on arrival
- Steps from Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Located in Genoa Historical Centre, Best Western Hotel Porto Antico is next to popular attractions like Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace. Each of the 50 rooms at this 3-star hotel includes a minibar, a coffee maker, and an LCD TV. Centrally located in Genoa, the hotel is also a short walk from Old Port and White Palace.
For your convenience, a buffet breakfast is available for a fee. Satisfy your hunger from the comfort of your room with room service.
The 50 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with digital channels. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.
At Best Western Hotel Porto Antico, guests have access to free WiFi in public areas and a computer station. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1148 reviews