Best Western Hotel Porto Antico3.0 out of 5.0
Recent guest reviews
Very nice hotel in the deep city center. Friendly staff, clean rooms, nice view, huge flat tv, free coffee/tea with kettle in room. Dog friendly: we were traveling with our 32kg Akbash dog. we really enjoyed the stay in this hotel
We arrived at the Hotel at 10pm after a journey that should have taken less than six hours took 13 hrs due an autostrada closure due to an accident and consequential heavy traffic on the other roads. Although we had printed the directions to the hotel, and also had the GPS data, we did find it very difficult to find in the dark as the route takes you through some very dark and narrow streets in the old town, some of which we couldn’t believe were able to accommodate a car. Nevertheless, we finally made it and were able to park in the single parking space opposite to check in. The hotel receptionist (Michael?) could see we were stressed and tired and said that we could take our time getting our luggage to our room, have a shower and unwind before moving the car. His understanding really helped to ease our stress and took the pressure off us. The car park the hotel uses is a minute’s drive away and was a secure underground area accessed by a keypad. Having parked the car we didn’t feel inclined to drive again until our departure, but there is plenty to explore in Genoa on foot. Our room overlooked a narrow pedestrian side street with another building directly opposite so there was no road noise whatsoever. It was very spacious, modern, spotlessly clean with a comfortable king-size bed and plenty of storage space. Wi-fi worked well. Breakfast was served in a small-ish room that was a bit cramped when busy but did offer enough seating. It was typically continental – bread, croissants, cereals, fruit/fruit juice, cold meats and cheese – all very fresh, and the staff were very quick to clear tables and replenish the food and drink. The hotel is exceptionally well-located for exploring the bustling Porto Antico area, the waterfront, the narrow old town streets and there are countless bars and restaurants right on the doorstep. Having seen Genoa by day and getting our bearings and we would certainly stay in the hotel again. Don’t worry about taking your car into the ZTL (the low emission zone) to get to the hotel as the hotel sorts out the relevant permission for you when you arrive.
Hotel is convenient to the port and many nearby attractions and tours, within walking distance to Christopher Columbus's house. Good restaurants in the area. Staff was very helpful. While our double room was small, it was well equipped. Noise from the street was a problem easily solved using white noise on the I-pad.
The hotel has the quality and facilities that one expects from Best Western. The staff are helpful and friendly and speak impeccable English. The hotel has a great location down a medieval lane with lots of cafes and restaurants. It is about 10 minutes walk to all the central tourist sights and about 5 minutes from the harbour front. Due to its location, the hotel is quiet. The downside of this seclusion is that none of the rooms have views and it would improve the hotel if they created some outdoor space for quests, particularly for the hot summer. There seems to be a roof terrace, but this is off limits to guests. My double room was comfortable and well-appointed. However, the air-conditioning unit is too old: it was inefficient, not really getting cold enough, and very noisy at night. I did try to sleep with the window open instead, but there was a horrible stench from the drains (and I was on the 8th floor!). I suspect this issue has more to do with the state of Italian infrastructure rather than something the hotel could remedy other than fit some new air-conditioning units. This is small issue and I would happily recommend the hotel.
Simple, clean and efficient hotel that is a good choice if planning an early morning visit to Genoa's excellent acquarium. Our family room for five was a tight squeeze but good value. Friendly staff and we appreciated the push-chair on hand to borrow and the toy cars gifted to our toddlers on arrival
The smallest, the Best, excellent position, clean, quite, reasonable price, excellent recepttuion, sevice, availability, breakfast, good size rooms, late check out available, waiting list for successful, early morning breskfast available, esilio call effective, laggage drop available etc...
Awesome pillows and pretty comfortable bed. Nice bathrooms with shower. Updated. Air conditioning. Reception was nice and accommodating. Breakfast was okay but not great. Limited selection, all cold items other than toast, not many pastries. Close to aquarium etc. Close to Piazza Príncipe Train station about a 13 minute walk.
This is a multi-story hotel in the vibrant and walkable Old Port area of Genoa, not the typical two-story motel most people think of with the Best Western name. The room was perfect for a family of four with a king-size bed and two bunk beds for the kids. One thing to note, you must put your room key in the slot inside your room to turn on the A/C and lights (typical in many European hotels). Also, the elevator (just one) is tiny so be prepared to make multiple trips if you have lots of luggage. There's a beautiful staircase nearby. The hotel is located on a (mostly) pedestrian only street so parking is about 1 1/2 short blocks away. Call ahead to get directions to the correct parking lot as they offer a slight discount. The staff was very friendly and helpful. We didn't spend much time in the lobby but it looked to have a large business area with computers. The nice thing with the hotel being associated with Best Western is that we could make changes to reservations through the main Best Western website, not dealing with a language barriers and time zone differences by phone or email at the individual hotel.
This hotel was the perfect choice for our family. We were able to easily walk to everything we wanted to do aquarium, kids park, museums, cathedrals, getting lost in the city maze, shopping, restaurants. The rooms was comfortable and it fit our family of five (we booked the family suite). The internet was fast...we could watch our netflix movies which kept the teens happy. The breakfast is pretty good and only 3 euros...honestly you can walk up the street and get an amazing espresso and focaccia for 2 euros. This hotel also sells discounted aquarium tickets...so no waiting in line, what a win ! Yes it does have one small elevator...we took the stairs :)
When I think of best western I think of like a drive inn hotel motel brick veneer place like Australia. How things change. This place is actually stylish. I walked in off the street wanting a room for 1 person for 1 night on a saturday. Was immediately told it was full but then she remembered she had a single room. It was single bed tiny room for 100 euro. Good enough for me. Breakfast included. Room was ok and modern no issues at all. Tea and coffee facilities much appreciated as a lot of hotels in italy don't offer that. Wifi fast and free. Location is great and central but very very easy to walk past and miss. Don't be looking for any big blue best western sign as I was. I walked past it twice until I realised it was the hotel I was looking for. There is a lift albeit very small lift. I got the stairs most of the time as it was usually in use and on the higher floors. It is very small. Maximum 5 people 440kg lift. One person wearing a big backpack almost fills the thing up. For me the accomodation and service side of things was 4 star. Buffet breakfast is where it loses a star for me. I turned up at maybe 9.45am there were 4 other people sitting down but staff were in chaos running around like crazy. The area was very messy and the buffet itself was unhygienic. Just 1 pair of tongs to use for everything as well as egg covered spoons and forks that people had seemingly used to get food with and left behind (as there were no tongs). Sliced breads were covered by a grimey teatowel. No salt and pepper to season the unseasoned eggs. Other than that it was ok. Really chaotic however and You should arrive early as they started packing it away at 10am 30 minutes before it closes. Staff - I can't comment on them too much as both check in and out were very quick and I had little interaction with them. They seemed fine. There wasn't a lot of warmth but they were not rude also. Perhaps soundproofing in the rooms could be better. Any people outside in the hall and it will sound much the same as if they were in your room with you. Sound passes through the door very easily.
- Steps from Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Located in Genoa Historical Centre, Best Western Hotel Porto Antico is next to popular attractions like Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace. Each of the 50 rooms at this 3-star hotel includes a minibar, a coffee maker, and an LCD TV. Centrally located in Genoa, the hotel is also a short walk from Old Port and White Palace.
For your convenience, a buffet breakfast is available for a fee. Satisfy your hunger from the comfort of your room with room service.
The 50 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with digital channels. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.
At Best Western Hotel Porto Antico, guests have access to free WiFi in public areas and a computer station. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1118 reviews