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The Palms Motel

Property class: 2

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Photo gallery for The Palms Motel

A building with a sign that reads "The PALMS" on a brick wall, surrounded by palm trees and grass.
A small bathroom with a toilet, a sink, and a cabinet.
Pool
A swimming pool with white lounge chairs and a red car in the background.
A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping

Explore the area

View in a map
5169 Lake Rd E, Geneva, OH, 44041
  • Place, Lake Erie
    ‪3 min walk‬
  • Place, Geneva Township Park
    ‪5 min walk‬
  • Place, Old Firehouse Winery
    ‪13 min walk‬

Room options

View all photos for King Room

A bedroom with a floral bedspread, a wooden nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

King Room

7.6 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

A bedroom with a floral bedspread, a chair, a bedside table with a lamp, and a wall-mounted air conditioner.

Queen Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

A hotel room with two beds, each with floral bedding, wooden headboards, and a nightstand with a lamp.

Double Queens

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Geneva

Located within a 5-minute walk of Lake Erie, The Palms Motel is within a 15-minute stroll of Geneva Township Park. The 17 rooms at this motel include coffee makers and flat-screen TVs.
View more Motels in GenevaOpens in a new window

What's nearby

  • Lake Erie - 3 min walk - 0.2 miles
  • Geneva Township Park - 5 min walk - 0.3 miles
  • Allison's Mini-Golf - 11 min walk - 0.6 miles
  • Old Firehouse Winery - 13 min walk - 0.7 miles
  • Lakehouse Inn & Winery - 2 min drive - 0.9 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Circle K - ‬9 min drive
  • ‪Mary's Diner - ‬8 min drive
  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • ‪The Loft at Indian Creek - ‬2 min drive
  • ‪The Boot - ‬7 min drive

About this property

The Palms Motel

Guests of The Palms Motel enjoy free WiFi in public areas, a seasonal outdoor pool, and a picnic area. Free parking is included with your stay. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free motel also has a vending machine.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers and free toiletries.
Recreational amenities at the motel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

Frequently asked questions

Is a free cancellation option available at The Palms Motel?

The Palms Motel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see close to The Palms Motel?

This motel in Geneva-on-the-Lake is within a 10-minute walk of Lake Erie and Geneva Township Park. You'll also find Old Firehouse Winery and Geneva-on-the-Lake Municipal Golf Course less than a mile away.

Does The Palms Motel have a casino at the property?

No, The Palms Motel doesn't have a casino.

Will I find an indoor pool at The Palms Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 23 until September 30.

Does The Palms Motel have a restaurant with a breakfast menu?

No, The Palms Motel doesn't have a restaurant that serves breakfast.

Does The Palms Motel allow pets to stay free of charge?

No, pets aren't allowed at The Palms Motel.

The Palms Motel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 203 reviews
Rating 8 - Good. 59 out of 203 reviews
Rating 6 - Okay. 28 out of 203 reviews
Rating 4 - Poor. 15 out of 203 reviews
Rating 2 - Terrible. 7 out of 203 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stayed. Nice comfortable room. Easy check in, would definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size it was clean the kids said the pool was warm...
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had received a text the morning of our check in with our room number and door code. The room was clean and walkable to the strip. Was a perfect place for our short trip!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point we got it at it was a very nice little room. Bed comfortable and staff helpful. Cleanliness could be better but it was our cheapest option.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was perfect!! Temps were close to 95 really didn’t need a heater but felt amazing!! Staff was very helpful!! Forgot hair dryer of course they came to the rescue!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Heated pool. No contact check in. Comfortable bed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went up there for our anniversary and everything was fine we had zero problems swam in a pool hung out at the beach and walked up and down the strip and enjoyed ourselves everybody there on the staff was very friendly
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Easy to get ahold of on the phone but not present onsite as much which was fine for what I needed. Walking distance to the strip with a lot of food/bar options. Can see water from property. Would stay there again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Vwry nice place to stay while on vacation
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
The motel was close to the strip without actually being on the strip so made it somewhat quieter there biggest drawback was there was no microwave oven in the room which made it kind of inconvenient. The pool was nice. Not real big but good enough.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Was fine for a one night stay. We did find a tshirt that was not ours in the sheets in one of the beds. Hoping the linens were clean. Quick to respond with wifi password when needed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year staying here and always very nice!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay and would stay again!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

We enjoyed our stay!!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lil place.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great little motel.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was decent for a one night stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to everything… I’ll stay again and hopefully it’ll be warm enough to swim in the pool
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property and great staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

It’s a renovated fifties style motel with excellent outdoor pool great for solo travel !!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outdoor pool Walk to many bars with live music & alot of choices for food.rooms are updated & very clean.
Stayed 1 night in Aug 2025