Was very disappointed with my room. No where on there website does it say which room has a balcony. Because of health issues I only have one day. I did get a lake view but no balcony. My sister and I had looked forward to this for weeks. Will not stay here again
quiet and well maintained
Always a beautiful place to stay. A little disappointed in the food. Last year there seem to be more choices on the menu. We tried to upgrade our room but we’re told we could not because we had booked through Expedia. Otherwise, pool and outdoor hot tub is awesome. We will return.
Install microwaves in the rooms.
I came there with the intent of enjoying a long bath. The bath tub was dirty. I didn't mention it to the hotel staff because I was tired. My mother passed on Christmas and I was simply tired of talking to people about problems. My suggestion is to take the quiet winter season to scrub all of the bathtubs better. I also asked for a 1:00pm checkout, which was easily provided to me by the lovely gentleman at the front desk. The morning of my check out, at 10:15, I received a very loud knock, a man yelled MAINTENANCE! And then tried to barge in.... thankfully I had my brass door stop pushed over for extra security. Otherwise, my stay was lovely and quiet. The nice lady who served me my dinner on Monday was very kind, well spoken and we chatted whil
Very nice property on the lake.
Balcony floor was dirty so we could not use it but the room itself was clean.
A strong thunderstorm came through and we lost power. Despite the weather, we had a great stay.
It was next to the lake. Nice view. Would have liked access to coffee in lobby.
The views of Lake Erie, and the beautiful grounds were well worth our stay. The food and menu choices in the Horizon restaurant were excellent, and the cucumber mint mojito can't be rivaled.
Great restraurant on property food and service awesome checkin was easy and friendly all staff member from housekeeping sales were great highly recommend a stay at the lodge
Great amenities. Even better staff. Very lucky to have a restaurant on the property!
Property was beautiful,right on the lake. Impeccably clean and very friendly. Can’t wait to come back
Very relaxing property with great views of the lake.
Check in is to late, no free coffee in the morning. Parking is not very convienet
The Lodge at Geneva places you within a 15-minute stroll of popular sights such as Adventure Zone and Geneva Marina. This 109-room, 3.5-star hotel welcomes guests with a bar/lounge, an indoor pool, and a 24-hour gym. Centrally located in Geneva-on-the-Lake, the hotel is connected to the convention center and also a short walk from Geneva State Park and Old Firehouse Winery.
Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. IPod docks, stovetops, and coffee makers are other standard amenities.
At The Lodge at Geneva, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Was very disappointed with my room. No where on there website does it say which room has a balcony. Because of health issues I only have one day. I did get a lake view but no balcony. My sister and I had looked forward to this for weeks. Will not stay here again
quiet and well maintained
Always a beautiful place to stay. A little disappointed in the food. Last year there seem to be more choices on the menu. We tried to upgrade our room but we’re told we could not because we had booked through Expedia. Otherwise, pool and outdoor hot tub is awesome. We will return.
Install microwaves in the rooms.
Thank you very much for your feedback! We are happy to hear that you enjoyed your stay with us! We will pass along your suggestion about installing microwaves in the guest rooms to our upper management staff. We are looking forward to seeing you again soon!
I came there with the intent of enjoying a long bath. The bath tub was dirty. I didn't mention it to the hotel staff because I was tired. My mother passed on Christmas and I was simply tired of talking to people about problems. My suggestion is to take the quiet winter season to scrub all of the bathtubs better. I also asked for a 1:00pm checkout, which was easily provided to me by the lovely gentleman at the front desk. The morning of my check out, at 10:15, I received a very loud knock, a man yelled MAINTENANCE! And then tried to barge in.... thankfully I had my brass door stop pushed over for extra security. Otherwise, my stay was lovely and quiet. The nice lady who served me my dinner on Monday was very kind, well spoken and we chatted whil
Thank you very much for your feedback. We are so sorry to hear about your mother passing during the Holiday season. We will absolutely inform our Housekeeping department regarding your suggestion and about the bathtub in your guest room. We will also speak with our Maintenance teams to ensure that they are checking with the desk staff before going up to guest rooms. We are very happy to hear that your stay otherwise was enjoyable. We do sincerely hope to see you again soon!
Very nice property on the lake.
Thank you very much for your feedback! We are delighted that you enjoyed yourself! We look forward to seeing you again soon!
Thank you very much for your feedback! We are delighted to hear that you enjoyed yourselves! We look forward to have you stay with us again soon!
Thank you very much for your feedback. I am so sorry to hear that your stay was not exceptional. We do hope that you stay with us again in the future.
Balcony floor was dirty so we could not use it but the room itself was clean.
Thank you very much for your feedback! We are happy to hear that you enjoyed your stay with us! I do sincerely apologize that your balcony floor was dirty. We will communicate this information over to the Housekeeping department to rectify the issue for the future. We hope you stay with us again in the near future!
Thank you very much for your feedback! We are glad to hear that you enjoyed your stay with us! We are looking forward to having you stay with us again soon!
Hi Holly, I am very sorry to hear about your recent stay with us. I will follow up with our sales team so that we can improve the descriptions on our website.