Hilton Gdansk5.0 out of 5.0
Recent guest reviews
Our experince was very good - just as expected. My review is also based on a prior visit at same hotel a couple of years ago. Hilton Gdansk is one of our favourite hotels. It's has all the comfort we need and is located by the canal in the beautyful city of Gdansk. Hereby recommended!
The staff was really nice! The rooms are big, nice and clean. The breakfast had everything you need for a good start for the day, and they also served prosecco, something all 4 of us girls did enjoy :) The hotel has a perfeck location, and with many resturants nearby if you don`t want to eat at the hotel.
We have stayed in this hotel multiple times but the execution is just never quite right. The previous stay back in April, they started renovating the lobby at 5am, making an absolute racket in the process. This time, there was also a full renovation in the lobby; no noise but just a full building site. The staff is also rather unhelpful. Hilton needs to remember that it is there to make money by focusing on customer experience. Doing so will drive repeat business. We got fed up with the sub-par experience and have now discovered another very nice hotel in the center of Gdansk. We are regulars to the city, and the sub-optimal execution on the part of the hilton hotel very simply means that Hilton will be getting a smaller share of my wallet, and less recommendations going forward.
I was several times at this Hotel and it was fine. But now thay are under construction, and the guests recover red paper as a sorry and everything should be fine.... Nobody makes anything to feel good at the Hotel. It's like " Hey we're under construction so you should to understand" No way body's! It's not pleasure to wait quarter hour at the reception, where you must to watch out to not step into paint. And you do nothing to correct the bad guests feelings! It's not ok to stress the customers because you're not able to get the project well done.
Quick and easy check-in/out with polite and friendly reception staff. Comfortable, clean and easy walking distance to bars and restaurants. Max thirty minutes from airport (traffic dependent). Would recommend and stay again.
Fab. Rooms, very spacious. Lovely bsthrooms with tub. Fabulous breakfast with everuthing you would want, inclused Prosecco. What else can one wish for? Great weekend prices, and the Hotelbis situated right on the river and very close to the Old Town. Lots of great bars and restaurants right outside the Hotel
Great stay. Wonderful rooms, lovely champagne breakfast and fantastic pool. Great sun beds. The hotel is right in the middle of the town. Walking distance to everything. We had a great weekend in Gdańsk.
I wrote some nice recommendation about Hilton Gdansk in the past. This time, I was surprised by the level of service. They have gone above and beyond my expectations. The staff has made my stay very pleasant and comfortable.
Although we found the breakfast a little bit too expensive (that is why we went to a coffee nearby) we think this is a very nice hotel for a short stay in Gdansk. The rooms are large, clean, all the amenities you need are available, the staff is friendly. I would also recommend SPA on the 5th floor. Please, take a look at the massage opportunities and sauna. A cosy SPA department, which is not crowded and very relaxing. Then, you have all the most important places to see within walk distance. Do not miss the WWII museum!
I can recommend this hotel. The location in the centre is great, the rooms are large, modern and very comfortable with a fantastic bed. The bathroom is great, separate shower. Very good breakfast with lot's of choice and very good quality.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 1639 reviews