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Recent guest reviews

I have many good things to say. Customer service was great and done by the owners. The room had been nicely updated and was very clean. They pay attention to details for their clients. We received a goody bag, outside were towels to clean up your vehicle, and two rocking chairs in front of each room. Location is quiet, yet convenient to the attractions in Townsend. I will recommend this to everyone I know!!

Loved the convenience to cades cove. Hated the noise and the cleanliness. The mattress cover was covered with hair, and the spiders were in all corners.

Nice setting. Convenient to what we were doing. Staff was great

Very nice location , staff was excellent and the beds was very comfortable and rooms was very clean. I highly recommend.

Townsend Gateway Inn never fails to satisfy my travel stay needs. Cleanest rooms around and such a friendly staff. Stayed in the 2 bedroom suite and it was perfect for our family. Thanks again for such a great experience. Have stayed here many times and always happy with the experience. The goody basket is great added touch. Rooms are cleaned and have great Covid measures in place for continued cleanliness during your stay.

We loved our time at the Gateway Inn. The room was super clean, the bed was very comfortable, and they even provided snacks! It was really close to Cades Cove, which made getting there early to see the wildlife easier.

Stayed there 3 nights in September 2020. Rooms were very spacious & very clean. Pool was great. Loved the location. Close to Cade’s Cove & a lot of other points of interest. Would definitely stay there again!

Room was clean and was updated with modern features. I was very satisfied with the location, off the main highway, no sound of traffic. Will be making this my place to stay when I visit the Smokies again.

Super nice employees. Good clean rooms. Super quiet locatoin in beautiful Townsend, TN. Perfect spot for a hiking getaway.

I love the cleanliness of this motel. I love the fact that we can pull up right to our door. I love the nostalgia and love, love the goodie baskets they bring you every day! It is a very nice place to stay. This was our 4th or 5th time staying there now.

The area is quiet and wonderful. The inn was very cozy and the room was nicely furnished. The soaps and shampoos provided were wonderful! The snack basket had a nice variety. Had a fantastic time. Would definitely stay here again!

Very cute inn. The parking lot was a bit small and not easy to get in and out because one driveway was being repaired but would be fine otherwise

Very Nice, clean and comfortable. One could not ask for much more.

Very comfort room, large bed, free basket of breakfast. Sunset view is great at front door.

Overall our stay was nice, the only thing a big minus Old box a/c unit that was weak on a/ c output For t nightly charge this hotel should have better a/ c units in Room Staff fine, rockers an peaceful area was nice, goody basket was fun

Older hotel, but nice clean rooms have been updated. No breakfast, but they supply a basket with pastries, chips and coffee makings every day. The location is away from the hustle and bustle of Pigeon Forge and Gatlinburg, but not very far to drive to them. It is close to Cades Cove and has wonderful mountain views. There are several local restaurants with good food.

State Hwy 73 Townsend TN

Hotel highlights

  • Close to Great Smoky Mountains National Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within a 5-minute walk of River Rage Go-Kart Track, Townsend Gateway Inn is within a 15-minute stroll of Great Smoky Mountains Heritage Center. This 30-room motel has in-room conveniences like sitting areas, refrigerators, and microwaves.


Rooms

All 30 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Townsend Gateway Inn features free WiFi in public areas, a meeting room, and a business center. Free parking is included with your stay. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a seasonal outdoor pool, a vending machine, and a picnic area.

Room options

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

2 Queen Beds | Sleeps 4

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Townsend Gateway Inn

Everyone (8) Couples (7) Family (4)
5
Partner Couples

I have many good things to say. Customer service was great and done by the owners. The room had been nicely updated and was very clean. They pay attention to details for their clients. We received a goody bag, outside were towels to clean up your vehicle, and two rocking chairs in front of each room. Location is quiet, yet convenient to the attractions in Townsend. I will recommend this to everyone I know!!

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Thank you for all your nice comments about Townsend Gateway Inn! We appreciate your recommendations and hope you will stay with us again on your next visit to Townsend.

2
Everyone

Loved the convenience to cades cove. Hated the noise and the cleanliness. The mattress cover was covered with hair, and the spiders were in all corners.

By on Jul 8, 2021

Review comment responded on Jul 15, 2021

Thank you for taking the time to leave us a review. We work hard to make sure our guests have an enjoyable stay. We wish we had to opportunity to correct the issues while you where here.

5
Partner Couples

Nice setting. Convenient to what we were doing. Staff was great

By on May 19, 2021

Review comment responded on May 19, 2021

Thank you for your kind review. Hope to see you again soon!

3
Everyone

By on Mar 16, 2021

Review comment responded on Mar 27, 2021

Thank you for your review.

5
Family

Very nice location , staff was excellent and the beds was very comfortable and rooms was very clean. I highly recommend.

By , from Tazewell Tennessee on Oct 29, 2020

Review comment responded on Nov 6, 2020

Hello ArnoldFamily. Thank you for taking the time to leave us a review. We are happy that you found your room to be very clean and comfortable. We look forward to seeing you again.

5
Family

Townsend Gateway Inn never fails to satisfy my travel stay needs. Cleanest rooms around and such a friendly staff. Stayed in the 2 bedroom suite and it was perfect for our family. Thanks again for such a great experience. Have stayed here many times and always happy with the experience. The goody basket is great added touch. Rooms are cleaned and have great Covid measures in place for continued cleanliness during your stay.

By , from Smiths Grove, KY on Oct 22, 2020

Review comment responded on Oct 22, 2020

Michael, Thank you for your review. We are happy to hear that we have another satisfied guest. We look forward to your next visit.

5
Everyone

By on Oct 6, 2020

Review comment responded on Oct 7, 2020

Thank you for your review. Hope you stay with us again.

5
Partner Couples

We loved our time at the Gateway Inn. The room was super clean, the bed was very comfortable, and they even provided snacks! It was really close to Cades Cove, which made getting there early to see the wildlife easier.

By , from Greenville, South Carolina on Oct 5, 2020

Review comment responded on Oct 5, 2020

Hello Becky, We are happy to hear that you enjoyed your stay. Having a comfy bed is always a nice plus.

5
Partner Couples

Stayed there 3 nights in September 2020. Rooms were very spacious & very clean. Pool was great. Loved the location. Close to Cade’s Cove & a lot of other points of interest. Would definitely stay there again!

By , from Convoy Ohio on Sep 9, 2020

Review comment responded on Sep 9, 2020

Hi Stephanie, We are happy to hear you enjoyed your stay and that our location was convenient for you. Looking forward to your next visit.

5
Partner Couples

Room was clean and was updated with modern features. I was very satisfied with the location, off the main highway, no sound of traffic. Will be making this my place to stay when I visit the Smokies again.

By , from Brownsville, Ky. on Aug 7, 2020

Review comment responded on Aug 11, 2020

Richard, We are glad to hear that you enjoyed your stay. We look forward to your next visit with us.

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