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SpringHill Suites by Marriott Pigeon Forge

3.0 out of 5.0

Recent guest reviews

We loved staying here! The location was perfect, the room was nice and clean, and the staff was friendly. We didn't take advantage of the continental breakfast, but it smelled good. Overall, a very pleasant experience!

Nice hotel would recommend and stay again. Very clean and staff was super nice.

Our family of 5 enjoyed a nights stay here in late August 2016. The room was clean, but was not ready when we arrived a couple hours after the suggest 4pm check in. Check in was rapid (having prepaid) and check out was the easiest I have ever had. The room had comfortable beds, was very quiet (no outside noises) and provided an excellent shower. Wifi was fast enough in the room. Breakfast included a good variety, and the breakfast staff was prompt to address spills, or dropped utensils. The pool was enjoyed by our children, who found that right after breakfast allowed them their own time at the pool.

The hotel location was great. Easy walk to Mellow Mushroom (great pizza) and close to Dollywood. Staff was friendly and room was clean. No complaints, would stay here for our next visit to PF.

Overall the stay was good. The room is smaller than expected but ok. I don't quite like the noisy AC. I turned it off but can hear the noise from next door. The breakfast was great.

Everything from the location to the room to the hotel staff and amenities was excellent! Great breakfast as well!

Nice clean hotel, nice extra room and always good to have free breakfast

Nice place to stay fairly convenient to attractions.

I was greeted upon arrival by a smiling clerk that addressed me by my name! How did she know that? The hotel was very clean. Bed awesome. Very comfortable. The breakfast was great too. Extremely friendly staffing that made you feel special. I will be back as I am in the area for business on a regular basis.

great location, able to walk to many attractions and restaurants, continental breakfast plentiful although the same each morning, rooms clean and well maintained, sitting area in room a big plus, only negative is that there were never enough linens provided each day for the number of guests staying

This hotel was very clean and new! It's close to manny attractions in Pigeon Forge!!

Only problem with stay was be prepared for extra costs up front. Charged $80 to debit card at check in for phone use. Told them I used cell only but..... They did reimburse at check out but I was out $80 during my stay that I could not use.

The hotel is convenient and not in the middle of all the traffic and madness of Pigeon Forge. The rooms are very, very clean and larger then many of the local hotels. Shower is great, lot's of closet space, nice TV. Breakfast was just ok and was very crowded. Parking was ample, felt very safe and would stay their again when in Pigeon Forge.

The hotel was so clean and comfortable. Everyone was friendly. The little kitchenette was perfect, the sitting area was perfect, the bedroom area was perfect, and the bathroom was great. The only thing we thought was odd was there was only one trashcan, but that's not a big deal. The complimentary breakfast was crowded and was a struggle to get through it. The set up was less than satisfactory, but it was free! I would definately stay there again.

The suites were very clean! I was well pleased with the rooms ammenities. Will absolutely stay here again. Suites are located off the main parkway in Pigeon Forge

I felt very comfortable and at ease with the cleanliness of the room/hotel. The outdoor, heated pool and hot tub were wonderful. We had a very nice stay! Thank you.

Looks like a new property and had no complaints. Staff was good.. breakfast was decent. Rooms were very clean and comfortable

Liked that the hotel was new, therefore felt more clean to me. Very nice lobby, nice staff, and nice room layout. I did not like the small pool. I would stay here again!

120 Christmas Tree Lane Pigeon Forge TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool

Located within a 5-minute walk of MagiQuest, SpringHill Suites by Marriott Pigeon Forge is within a 15-minute stroll of Firehouse Golf. This 3-star hotel has 112 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi. It's in the mountains and also a short walk from The Track and Tomb Egyptian Adventure.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All of SpringHill Suites by Marriott Pigeon Forge's 112 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free weekday newspapers, and phones are also available.


Property features

SpringHill Suites by Marriott Pigeon Forge features an indoor pool, an outdoor pool, and a fitness center. There's free parking and a theme park shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Suite

King 1 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 3

Guest reviews for SpringHill Suites by Marriott Pigeon Forge

Everyone (2) Business (1) Couples (3) Family (9) Other (2) Friends (1)
5

great location and clean rooms!

Everyone

We loved staying here! The location was perfect, the room was nice and clean, and the staff was friendly. We didn't take advantage of the continental breakfast, but it smelled good. Overall, a very pleasant experience!

By , from Northern Kentucky on Sep 15, 2017

Review comment responded on Sep 19, 2017

Dear Summer, With all the choices you have for lodging here in Pigeon Forge, we are happy you chose us here at SpringHill Suites. It is fantastic to know that you had a lovely stay with us in one of our modern, clean, and comfortable rooms. The next time you visit we hope that you will join us for our delicious, complimentary, breakfast. We are glad you had a wonderful stay. Come back soon! David M. Duda, CHA, CRDE General Manager

5

very close to everything in pigeon forge

Everyone

Nice hotel would recommend and stay again. Very clean and staff was super nice.

By on Jun 29, 2017

Review comment responded on Jul 7, 2017

Thank you for choosing us at SpringHill Suites for your trip to Pigeon Forge. Your recommendation is such an honor, and we're delighted that you enjoyed your stay. Our staff appreciates your positive comments, as impeccable cleanliness and great customer service are just some of the things we pride ourselves on. Thank you for taking the time to review your stay, and please come again soon! David M. Duda, CHA, CRDE General Manager

4

a great stay

Families

Our family of 5 enjoyed a nights stay here in late August 2016. The room was clean, but was not ready when we arrived a couple hours after the suggest 4pm check in. Check in was rapid (having prepaid) and check out was the easiest I have ever had. The room had comfortable beds, was very quiet (no outside noises) and provided an excellent shower. Wifi was fast enough in the room. Breakfast included a good variety, and the breakfast staff was prompt to address spills, or dropped utensils. The pool was enjoyed by our children, who found that right after breakfast allowed them their own time at the pool.

By , from Indiana on Sep 3, 2016

Review comment responded on Sep 10, 2016

Thank you Don for your review of our beautiful Springhill Suites in Pigeon Forge. Our team strives to ensure every guest clean, comfortable accommodations and friendly service.

5

great location for dollywood

Families

The hotel location was great. Easy walk to Mellow Mushroom (great pizza) and close to Dollywood. Staff was friendly and room was clean. No complaints, would stay here for our next visit to PF.

By on Nov 17, 2015

4

good stay

Families

Overall the stay was good. The room is smaller than expected but ok. I don't quite like the noisy AC. I turned it off but can hear the noise from next door. The breakfast was great.

By on Apr 17, 2014

5

great place to stay!

Families

Everything from the location to the room to the hotel staff and amenities was excellent! Great breakfast as well!

By on Mar 30, 2014

3

nice for quick trip

Families

Nice clean hotel, nice extra room and always good to have free breakfast

By on Jan 5, 2014

3

rod run visit

Families

Nice place to stay fairly convenient to attractions.

By on Apr 22, 2013

5

february 2013 visit

BusinessTravelers

I was greeted upon arrival by a smiling clerk that addressed me by my name! How did she know that? The hotel was very clean. Bed awesome. Very comfortable. The breakfast was great too. Extremely friendly staffing that made you feel special. I will be back as I am in the area for business on a regular basis.

By on Feb 27, 2013

4

great weekend getaway

Families

great location, able to walk to many attractions and restaurants, continental breakfast plentiful although the same each morning, rooms clean and well maintained, sitting area in room a big plus, only negative is that there were never enough linens provided each day for the number of guests staying

By on Oct 21, 2012