Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Relax in a spacious room with a bathtub, separate seating area, and wall-mounted TV.
Relax by the pool surrounded by lush surroundings and enjoy the hotel's outdoor space.
Sit and enjoy the serene surroundings from this outdoor bench, nestled among lush greenery.
Guests can prepare meals in this well-equipped kitchen with a stove, coffee machine, and refrigerator.
Welcome to Quality Inn & Suites Gatlinburg, TN, where guests can check in and relax in a comfortable waiting area with a plush armchair and small table.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Gatlinburg Convention Center
    ‪20 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Gatlinburg

Hillbilly Golf is within a 5-minute walk of Quality Inn & Suites while other popular sites like Ripley's Davy Crockett Mini Golf are within a 15-minute stroll. This 86-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles
  • Anakeesta - 11 min walk - 0.6 miles
  • SkyPark - 18 min walk - 1.0 mile
  • Gatlinburg Convention Center - 20 min walk - 1.1 miles
  • Wild Bear Falls Indoor Water Park - 2 min drive - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Hillbilly Golf
Quality Inn & Suites features free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night
  • 2 total (31 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Aug 14, 2025 start from $63.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn & Suites?

Guests positively rate the hotel's location in Gatlinburg, and it's a short 13-minute walk from Ripley's Aquarium of the Smokies and also 12 minutes on foot from Anakeesta. You'll also find Great Smoky Mountains National Park and SkyPark within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites have a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Quality Inn & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free continental breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites for a fee of USD 20.00 per pet, per night.

Are there connecting rooms at Quality Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Are there rooms with balconies at Quality Inn & Suites?

Yes, some guestrooms at Quality Inn & Suites offer a balcony and may feature mountain views.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff did a great job. The breakfast was excellent, and the ride to the airport was first class. Definitely recommend.
Stayed 1 night in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This area is walkable to the attractions in Gatlinburg and easy free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room choice with the fireplace. It was bigger than I imagined it would be. I also had a encounter with a bear that I had to run in the main office from. The highlight of our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kunal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great location! Just bang on the river and local attractions
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot if you want to be able to walk to the Main Street of Gaitlinburg and not have to pay $20 for parking. The hotel sits at one end where all the main stores and restaurants are at, and it’s about a mile to walk to the other end. Very easy. You’re also super close to the national park so you get the best of both.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Not bad for the price. Great location

We added an extra day to our stay and decided to add this hotel to our travel. The lobby is small and needs a refresh. The young lady that checked us in was very sweet and helpful. The room is a typical hotel room. I love the carpets are coming out, feels cleaner and did not smell. The water pressure could use some work but did what it was suppose to.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Accomodating
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean rooms
Stayed 2 nights in Mar 2025

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view! We saw a bear right in the property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Amenities
None
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately, run down is the best word. Photos didn’t match our room. Visible ceiling damage in room, fireplace didn’t work, we didn’t get the original room we booked… however the staffing was nice enough to give us the room we originally booked but, the room didn’t look as pictured.
Stayed 4 nights in Mar 2025

6/10 Okay

Claude E

The property needs a facelift inside and out.
Stayed 4 nights in Mar 2025

8/10 Good

Lal

Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for families

Checked in late at night driving home from Florida. Guy at the counter was super sweet and friendly and upgraded our room at no extra charge since we were only staying one night. Room was huge. We had a balcony, fireplace, gorgeous views and super affordable. Def recommend!
Stayed 1 night in Mar 2025

6/10 Okay

Yoel moulton

Stayed 3 nights in Mar 2025

8/10 Good

Boyd

Liked: Cleanliness, staff & service
Needs updated
Stayed 1 night in Mar 2025

10/10 Excellent

Breanna

Stayed 3 nights in Mar 2025

6/10 Okay

Lois

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was not what the pictures looked like. Old and run down
Stayed 2 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Stayed 2 nights in Mar 2025

8/10 Good

Rey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Haley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Area was good, but the big downside was how dirty the rooms were. cobwebs in almost every corner, stained sheets, dead bugs in sink, bath, ground, and corners. toilet barely flushed, stains and chips on walls. Just overall, very clear that they haven’t deep cleaned. price was only $77 a night, would NOT pay more during peak times for this room tho.
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer sevice, old guy at front desk was extremely rude to me during check-in
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Its ok

It’s an older hotel but it’s still okay. What can you really expect for $120 a night. There was a little black mold in the bathroom and some of the outlets didn’t work.
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025