Overall decent, but could have been better. Cleanliness 3/5: Our four year old found a piece of rubber mulch and a can of chewing tobacco on the floor. Friendliness 4/5: Everyone was generally friendly, but nothing above and beyond. Facilities 3/5: (1) They had signs on the ice machines that they weren't for coolers. Maybe I'm weird, but I always use hotel ice machines for the cooler. (2) The laundry facilities required multiple dry cycles for, what I thought, was a medium/large load. $2.50 a cycle, that gets expensive. (3) We didn't use the pool or anything, but they did seem well maintained. (4) During the first part of our stay, it was generally empty... the weekend got busy tho and it didn't look like parking could be an issue. Breakfast 2/5: They only had sack breakfasts... if you call it that. It is just a muffin, orange, and cheap granola bar. This was "due to Covid", and I guess was a decent gesture. Personally, I'd prefer a grab and go style with the sack. Maybe some dry cereal, a bottle of milk, muffins, etc. Something to show a little effort went into it. Housekeeping (n/a): Personally, I prefer this way all the time... only clean if I specifically ask. I know some like more pampering though. We're generally clean and so it wasn't a huge deal. We just laid our towels out and let them give us more if we needed them. Overall, it was a decent stay, but nothing special.
Close to all of the attractions in the area. Low price.
The indoor pool and indoor hot tub. How close it was to everything
Parking lot was kind of small for all the rooms they should add more.
They did an excellent job in keeping the hotel very clean! Both pool areas were very well maintained also. The breakfast was so delicious and the employees were quick to fill up the missing items. Overall we had a great experience!
The family sweet was very roomy. Its was remodeled very nicely and the pools where very clean and fun. Loved the hot tub.
I have been staying here off and on since I was a little boy. This time I stayed with my 11 year old son. The property has been very well maintained and is easily on par with some of the $100+ rooms per night.
Location is great staff definitely down NOT have the southern hospitality. For an area completely dependent on tourism the staff of this hotel does not represent the area at all! Try being great full for a full house not treating your guests like an inconvience
The hotel room itself wasn't too bad, however the sink drain was very very loud, you can hear water gurgling extremely loud as if water was going to come up at some point but never did. The loud drain kept us up all night. Another bad thing was the TV, it seems as if it lost "service" here and there so it had constant static in and out, that made it hard to enjoy the TV. The room was decently cleaned but had a little funky smell when we first walked in. I wouldn't say it was terrible overall but i would not stay again.
The hotel is nice, you can tell it is an older facility, but it has been well take care of. Very clean, and has two pools (one indoor and one out) each with their own hot tub. The front desk forgot to provide us with the Wi-Fi password so we had to call to get it. There is little to no insulation in each room so you hear your neighbors and street noise very clearly. Also, the air conditioner was extremely noisy when it would kick on, kept waking me up throughout the night. all in all, it was a decent and affordable place to stay.
When people get loud outside, it is not comfortable
Very nice place for a get away. Only complaint was the breakfast area was very crowded, hard to get your food without bumping someone or finding a place to sit, but that was most likely because the hotel was full. The wifi wasn't that good in our room slow or unable to stay connected. But in the pool area or on the patio it was good. If we ever go back there we will book this hotel again.
I would definitely stay at this hotel again. It has an indoor pool and hot tub that were really nice. It’s also located on a strip filled with several activities and restaurants for different groups to enjoy.
This hotel was clean, great location for lots of different activities. It has the best breakfast with high quality food. Staff was very helpful, polite and friendly. It has a beautiful swimming pool inside and out with a inside hot tub. Very inviting and cozy to sit and relax. Bed was comfortable and water temperature for shower was perfect. Plenty of room for your luggage and personal items. We were very pleased
Best Western Toni Inn places you next to Dolly Parton's Stampede Dinner Attraction and within a few miles (5 km) of other popular attractions like Island at Pigeon Forge. This 115-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast.
Best Western Toni Inn's 115 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.
Guests staying at Best Western Toni Inn enjoy an indoor pool, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a terrace.
Overall decent, but could have been better. Cleanliness 3/5: Our four year old found a piece of rubber mulch and a can of chewing tobacco on the floor. Friendliness 4/5: Everyone was generally friendly, but nothing above and beyond. Facilities 3/5: (1) They had signs on the ice machines that they weren't for coolers. Maybe I'm weird, but I always use hotel ice machines for the cooler. (2) The laundry facilities required multiple dry cycles for, what I thought, was a medium/large load. $2.50 a cycle, that gets expensive. (3) We didn't use the pool or anything, but they did seem well maintained. (4) During the first part of our stay, it was generally empty... the weekend got busy tho and it didn't look like parking could be an issue. Breakfast 2/5: They only had sack breakfasts... if you call it that. It is just a muffin, orange, and cheap granola bar. This was "due to Covid", and I guess was a decent gesture. Personally, I'd prefer a grab and go style with the sack. Maybe some dry cereal, a bottle of milk, muffins, etc. Something to show a little effort went into it. Housekeeping (n/a): Personally, I prefer this way all the time... only clean if I specifically ask. I know some like more pampering though. We're generally clean and so it wasn't a huge deal. We just laid our towels out and let them give us more if we needed them. Overall, it was a decent stay, but nothing special.
Close to all of the attractions in the area. Low price.
The indoor pool and indoor hot tub. How close it was to everything
Parking lot was kind of small for all the rooms they should add more.
They did an excellent job in keeping the hotel very clean! Both pool areas were very well maintained also. The breakfast was so delicious and the employees were quick to fill up the missing items. Overall we had a great experience!
The family sweet was very roomy. Its was remodeled very nicely and the pools where very clean and fun. Loved the hot tub.
