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Baymont Inn & Suites Sevierville Pigeon Forge

2.0 out of 5.0

Recent guest reviews

Location was fine and the breakfast was okay. The room was clean and had everything we needed, but unfortunately the bed was not very comfortable .

Great Location, small family vacation. worked perfectly.

Dirty sheets on bed and also breakfast is not good, juice tastes bad, coffe is watered down, also knocking on my door at 9:00 am when check out is at 11:00. Not good at all, I will look to stay at a chain owned hotel☹️

We picked this hotel because it was pet friendly and offered free breakfast. After checking in and going in the room we noticed a musty smell in the room not only that but the sheets were wrinkled and I questioned if they were even cleaned. I was a bit grossed out by the bathroom and noticed while showering the top of the ceiling was dirty. The temperature in the shower fluctuated and did not remain the same while in the shower. I also noticed bobby pins on the floor that were not mine and feel as if the floor wasn't vacuumed. We only stay one night and switched to another hotel.

Staff was friendly, rooms clean and kids loved the pool.

The only problem was the pool was unavailable the morning we checked out. I would have allowed the kids to take a quick jump in if it were possible. The hotel was great, I would recommend it to others and would return. Thanks

Our stay at the Baymont was very nice. They offer coffee in the lobby next to check in. The breakfast was nice. The pool are was well kept.

We booked room around 2 hours prior to checking in. We had a bad feeling when we pulled in the parking lot. There was couple (male was shirtless )that were yelling at each other. And there were also about 5 meth heads with skate boards hanging out in parking lot. I checked in with Bill and went up to room. we found the room was not cleaned. bed unmade bathroom a mess with yes plugged toilet. I went right down to Bill and told him about the room. He told me they had no other rooms that would fit my family. I thought thank god give me a refund. He said NO and told me that since i booked online that I would have to talk with manger. I called orbitz from the lobby and told them what was going on. They called the hotel and were told to call back between the hours of 7am and 3pm. well orbitz tried calling for the manger the next two days. the manger never was available. Orbitz told me that they could do nothing and i am forced to pay. I have stayed in many hotels over the years and this was by far the worst experience i have ever had. SERIOUSLY DO NOT EVER BOOK THIS HOTEL. When i told Bill that i was going to leave a negative review he told me. GO AHEAD I JUST WORK HERE. WHEN YOU THINK OF THIS HOTEL. THINK DRUGS PROSTITUTES POLICE METH HEADS TATTOO SHIRTLESS PEOPLE. BECAUSE THIS IS WHAT YOU WILL FIND.

Cheap, and at a fair location. Check-in staff was kind and helpful. Breakfast staff looked tired and cut off breakfast on the dot despite about a dozen people waiting for empty serving trays to be refilled. Hot breakfast included sausages, scrambled eggs, and gravy, not quite McDonald's quality but acceptable. Make-your-own waffles were good. A/C and refrigerator were off when we arrived. We fixed that by resetting the circuit breaker and turning the fridge dial back on. Room was fairly clean and ordinary, bath tub was a little larger than normal, shower head was nice but water came in random hot/cold surges during popular times. Good TV channel selection, and wifi was so-so. Did not use pool, fire pit, or exercise room.

Great for the price. Pet friendly Clean rooms. Great location.

Asked accessible room when booking through Orbitz and called and confirmed with the hotel 4 weeks before my stay but no accessible room was available and the bathroom door of regular room was too narrow to go in with wheelchair so we had to use a public bathroom outside of the hotel. What a terrible experience for a family vacation? Trying to find a way for a full refund. Also, several bugs were found.

This hotel was okay. The breakfast was in another building, our air did not work on high, and one light was out over the sink. The bathroom was tiny. The door just cleared the pot.

Not a great experience when checking in I was given a dirty room was not cleaned from the previous guests. I was given a different room though. Our room keys expired two days into a five night stay so we were locked out of our room until all the guest in the lobby were served with no urgency to us. The free breakfast was not bad when it was stocked most of the time food was missing or gone for the incoming guest. Overall I will most likely not stay here again I will bite the bullet and pay more for overpriced rooms at a different hotel chain

Awesome hotel, staff and location. Room was very clean and comfortable. Hotel is very affordable also!!!

I have stayed at this hotel many times and have had a pleasant experience each time. Has always been clean.

Good stopover and good separate area that had good breakfast.

was here for a get away with husband.room was nice relaxing and clean . staff was excellent and friendly . I would stay again.

great overnight stay in Pigeon Forge had to use the business center and the front desk clerk was extremely nice and let me print out several pages without any problem. no hot chocolate available only coffee and juices. overall satisfied with my visit

Very good place for folks looking for reasonable, clean and friendly staff as well as good price. Bathroom could be updated as well as hotter water, but served its purpose.

Hotel was very good, we were pleased with everything.

711 Parkway Sevierville TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn & Suites Sevierville Pigeon Forge is a short stroll from Sevierville City Park and Dolly Parton Statue. This 74-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also close to Floyd Garrett's Muscle Car Museum and NASCAR SpeedPark Smoky Mountains.


Dining

Free continental breakfast is offered each morning.


Rooms

All of Baymont Inn & Suites Sevierville Pigeon Forge's 74 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Hair dryers and ironing boards are also standard.


Property features

At Baymont Inn & Suites Sevierville Pigeon Forge, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle at scheduled times for USD 20 per person one way. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Baymont Inn & Suites Sevierville Pigeon Forge

Everyone (11) Couples (51) Business (5) Family (41) Friends (5)
3

clean hotel, but the bed wasn't very comfortable.

Everyone

Location was fine and the breakfast was okay. The room was clean and had everything we needed, but unfortunately the bed was not very comfortable .

By , from TN on Nov 9, 2017

5
Families

Great Location, small family vacation. worked perfectly.

By on Nov 6, 2017

2

dirty sheets on bed

Everyone

Dirty sheets on bed and also breakfast is not good, juice tastes bad, coffe is watered down, also knocking on my door at 9:00 am when check out is at 11:00. Not good at all, I will look to stay at a chain owned hotel☹️

By on Nov 5, 2017

2
Everyone

We picked this hotel because it was pet friendly and offered free breakfast. After checking in and going in the room we noticed a musty smell in the room not only that but the sheets were wrinkled and I questioned if they were even cleaned. I was a bit grossed out by the bathroom and noticed while showering the top of the ceiling was dirty. The temperature in the shower fluctuated and did not remain the same while in the shower. I also noticed bobby pins on the floor that were not mine and feel as if the floor wasn't vacuumed. We only stay one night and switched to another hotel.

By , from Daytona Beach, FL on Oct 16, 2017

4
Everyone

Staff was friendly, rooms clean and kids loved the pool.

By on Sep 3, 2017

4

pool unavailable

Families

The only problem was the pool was unavailable the morning we checked out. I would have allowed the kids to take a quick jump in if it were possible. The hotel was great, I would recommend it to others and would return. Thanks

By on Aug 24, 2017

4

close to pigeon forge and attractions.

Everyone

Our stay at the Baymont was very nice. They offer coffee in the lobby next to check in. The breakfast was nice. The pool are was well kept.

By , from Kentucky on Jul 8, 2017

1

nasty rather sleep in ditch

Everyone

We booked room around 2 hours prior to checking in. We had a bad feeling when we pulled in the parking lot. There was couple (male was shirtless )that were yelling at each other. And there were also about 5 meth heads with skate boards hanging out in parking lot. I checked in with Bill and went up to room. we found the room was not cleaned. bed unmade bathroom a mess with yes plugged toilet. I went right down to Bill and told him about the room. He told me they had no other rooms that would fit my family. I thought thank god give me a refund. He said NO and told me that since i booked online that I would have to talk with manger. I called orbitz from the lobby and told them what was going on. They called the hotel and were told to call back between the hours of 7am and 3pm. well orbitz tried calling for the manger the next two days. the manger never was available. Orbitz told me that they could do nothing and i am forced to pay. I have stayed in many hotels over the years and this was by far the worst experience i have ever had. SERIOUSLY DO NOT EVER BOOK THIS HOTEL. When i told Bill that i was going to leave a negative review he told me. GO AHEAD I JUST WORK HERE. WHEN YOU THINK OF THIS HOTEL. THINK DRUGS PROSTITUTES POLICE METH HEADS TATTOO SHIRTLESS PEOPLE. BECAUSE THIS IS WHAT YOU WILL FIND.

By , from minnesota on May 16, 2017

2

acceptable place to sleep.

Everyone

Cheap, and at a fair location. Check-in staff was kind and helpful. Breakfast staff looked tired and cut off breakfast on the dot despite about a dozen people waiting for empty serving trays to be refilled. Hot breakfast included sausages, scrambled eggs, and gravy, not quite McDonald's quality but acceptable. Make-your-own waffles were good. A/C and refrigerator were off when we arrived. We fixed that by resetting the circuit breaker and turning the fridge dial back on. Room was fairly clean and ordinary, bath tub was a little larger than normal, shower head was nice but water came in random hot/cold surges during popular times. Good TV channel selection, and wifi was so-so. Did not use pool, fire pit, or exercise room.

By on Apr 25, 2017

3
Everyone

Great for the price. Pet friendly Clean rooms. Great location.

By on Apr 5, 2017