2/10 Terrible
spencer
Jan 9, 2026
We asked for someone to bring the room fresh towels and if they could remake the beds one day and they said “you bring dirty towels we give clean ones” and in response to making the beds they said they would get to it and never have. On our family’s 5th day there we went and got breakfast and when we came back to the room, we discovered the toilet leaking poo water to which they said that one of us had peed on the floor and also said no to switching our rooms saying that someone would come look at it. It has now been a couple hours and still no on has come to look at it. So the family was stuck in a room for 1 night with sewage water leaking from the toilet and no toilet to use. We left the next day, 2 nights early, and Hotels.com has not recovered our money from this disgusting place.




spencer
Stayed 7 nights in Jan 2026































