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Baymont Inn & Suites Sevierville Pigeon Forge

2.0 out of 5.0

Recent guest reviews

Cheap, and at a fair location. Check-in staff was kind and helpful. Breakfast staff looked tired and cut off breakfast on the dot despite about a dozen people waiting for empty serving trays to be refilled. Hot breakfast included sausages, scrambled eggs, and gravy, not quite McDonald's quality but acceptable. Make-your-own waffles were good. A/C and refrigerator were off when we arrived. We fixed that by resetting the circuit breaker and turning the fridge dial back on. Room was fairly clean and ordinary, bath tub was a little larger than normal, shower head was nice but water came in random hot/cold surges during popular times. Good TV channel selection, and wifi was so-so. Did not use pool, fire pit, or exercise room.

Great for the price. Pet friendly Clean rooms. Great location.

Asked accessible room when booking through Orbitz and called and confirmed with the hotel 4 weeks before my stay but no accessible room was available and the bathroom door of regular room was too narrow to go in with wheelchair so we had to use a public bathroom outside of the hotel. What a terrible experience for a family vacation? Trying to find a way for a full refund. Also, several bugs were found.

This hotel was okay. The breakfast was in another building, our air did not work on high, and one light was out over the sink. The bathroom was tiny. The door just cleared the pot.

Not a great experience when checking in I was given a dirty room was not cleaned from the previous guests. I was given a different room though. Our room keys expired two days into a five night stay so we were locked out of our room until all the guest in the lobby were served with no urgency to us. The free breakfast was not bad when it was stocked most of the time food was missing or gone for the incoming guest. Overall I will most likely not stay here again I will bite the bullet and pay more for overpriced rooms at a different hotel chain

Awesome hotel, staff and location. Room was very clean and comfortable. Hotel is very affordable also!!!

I have stayed at this hotel many times and have had a pleasant experience each time. Has always been clean.

Good stopover and good separate area that had good breakfast.

was here for a get away with husband.room was nice relaxing and clean . staff was excellent and friendly . I would stay again.

great overnight stay in Pigeon Forge had to use the business center and the front desk clerk was extremely nice and let me print out several pages without any problem. no hot chocolate available only coffee and juices. overall satisfied with my visit

Very good place for folks looking for reasonable, clean and friendly staff as well as good price. Bathroom could be updated as well as hotter water, but served its purpose.

Hotel was very good, we were pleased with everything.

The room was fine. I was a little disappointed with the breakfast, which was until 9:30am. However, I arrived a little before 9:00 and the donuts were gone and there was no more decaf. I can understand the donuts, but another pot of decaf should had been brewed.

friendly staff ,clean environment ,good pool ,continental breakfast negative

This hotel was clean and in a good location. Has a clean pool

When we arrived after a long drive we had to waited 10 minutes to get checked in because of the computer locking up and the front desk hostess was unsure how to correct the problem, once we got in our room we saw a spider on the pillow and had to get fresh pillow cases. The next day when we return to our room after being out all day it had been touched up with fresh towers etc. but the toilet paper spool was missing and no one seemed to know how that could have happen; along with a dirty orange cleanup rag left on the sink and when I called about it I was asked to bring it down. Cleanup crew was nice when we finally met to replace the missing toilet paper spool the day before check out. To get complimentary breakfast, you have to go across parking lot to another building...hotel needs upgrade.

Convent location. Kids enjoyed the breakfast. Nearby guests were loud outside room Probably wouldn't stay there again.

I was greeted with a smile from the time I walked in to register. I was told if I needed anything during our stay to let them know & they'd be glad to assist. Room was very clean! Beds / Pillows=VERY COMFORTABLE!!! Good price! Good breakfast to start our day. Gravy, biscuits, sausage, bagels... Clean dining area! Overall, we really enjoyed our stay!!!

I liked the biscuits & gravy breakfast, although the biscuits were a little hard. They really need to be kept in something that doesn't let them dry out. The staff were very pleasant and helpful. The coffee-maker in the room did not work. It was fine otherwise. Great price, too.

We had a great stay here.We plan on staying here again .very clean, great friendly staff ,and a very good hot breakfast.

Room options

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2