River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Exterior
Reception
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(37 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Pancake Pantry - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Nov 2, 2025 start from $101.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Will I be able to park at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and free breakfast.

Does River Terrace Resort & Convention Center have a hot tub?

No, there isn't a spa tub at this resort.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Does River Terrace Resort & Convention Center have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

Reviews

River Terrace Resort & Convention Center Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

Reviews

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Hated this property, the only positive thing is the walkable distance to all attractions. * breakfast horrible * bathroom and shower horrific * drogadicts outaide the room at the parking lot * bed bugs Dont waste your money
Stayed 2 nights in Aug 2025

10/10 Excellent

Miranda, Columbia city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be able to walk to everything downtown Gatlinburg has to offer. 10/10 room that overlooks the river. Huge room with two queen beds and a huge patio with views of mountains and right above the river. Not the fanciest of rooms or hotels but would 100% stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 2 nights in Jun 2025

8/10 Good

Tin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Traveled with family
Disliked: Property conditions & facilities
Right beside ropleys aquarium bathroom had black ants the big 1s
Stayed 2 nights in Jun 2025

2/10 Terrible

mary

Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay for the price.

The rooms were very clean, and comfortable. Staff was super friendly. My only complaint is that the walls between the rooms seemed pretty thin, but it may have been an issue with the doors between adjoining rooms. At one point the person in the next room was having a conversation at a normal volume level and i could hear well enough to understand every single word.
Stayed 1 night in Jun 2025

2/10 Terrible

Kayla, Beardstown

Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice, clean, comfortable. Within walking distance to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

CHARLES, greenville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Donna at the front desk was OUTSTANDING !!!
Stayed 4 nights in Jun 2025

4/10 Poor

Chau

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet, Pekin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but super clean! Shower was a 10 out of 10!
Stayed 3 nights in Jun 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 5th time staying @ River Terrace Resort. Fantastic location, you can walk to everything. Room was comfortable and clean. Always my go to when I go to Gatlinburg
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

stephanie, Piedmont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
River terrace is our favorite place to stay in Gatlinburg. Always clean and the atrium tower offers amazing views!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

2/10 Terrible

Keith

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room cards are getting erased from some of the security systems in gatlinburg! Staff members reloaded it after each trip back to the room! They told us about the problem when we checked in. Very good staff members and very helpful!!
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, the perfect location
Stayed 3 nights in Jun 2025

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and so close to everything!
Stayed 2 nights in Jun 2025

6/10 Okay

Kathy

Traveled with family
Disliked: Amenities, property conditions & facilities
Overall outdated inside room. Bathroom had a soft wet spot in wall not close to shower. The lighting in bathroom and kitchen were really bad and outdated the space. Pillows had a strong chemical smell. Ants were along the floor entering the front door. Toilet sits very low. Shower pressure was also very low. Lucky we were just using for a place to sleep and not enjoy. Balcony was good. The back patio had three fire tables and none of them worked, were out of propane. Was going to sit in the morning with our coffee but was disappointed. We have stayed here before several years back and was in an updated room. Paid more for a better view this time and was an older unit. Staff was nice. Vending machine in main lobby only had one choice of chips as well.
Stayed 2 nights in Jun 2025

8/10 Good

Johnna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025