River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(40 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(13 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Nov 30, 2025 start from $97.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and free breakfast.

Are there hot tubs at River Terrace Resort & Convention Center?

No, there isn't a spa tub at this resort.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at River Terrace Resort & Convention Center?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

Reviews

River Terrace Resort & Convention Center Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 1009 reviews
Rating 8 - Good. 264 out of 1009 reviews
Rating 6 - Okay. 150 out of 1009 reviews
Rating 4 - Poor. 115 out of 1009 reviews
Rating 2 - Terrible. 74 out of 1009 reviews

Reviews

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Hated this property, the only positive thing is the walkable distance to all attractions. * breakfast horrible * bathroom and shower horrific * drogadicts outaide the room at the parking lot * bed bugs Dont waste your money
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie, Wadsworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for adults to get away. Plenty of kid friendly options as well but mostly adult oriented.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Mahlen

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible! It slanted to the middle. No toilet paper. The grab and go breakfast is was a joke no elevator. It is on the side of a mountain and the incline is terrible.
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and close vicinity to everything didn’t even have to drive anywhere
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked how it was highly accessible to the area shopping strip. Property was very clean. Great views from my balcony. However, there was evidence of roach activity. Also my shower drain did not drain good at all. Very slow. This still did not take away from my stay. I am happy with.my getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony on the river was amazing. Huge room
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, room comfort
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
Stayed 3 nights in Aug 2025

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff was good. However the restaurant recommended to us was not good
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Liked: Staff & service

Poor

Dirty , smells bad , not what the pics looked like online too much money for a nasty place
Stayed 1 night in Aug 2025

4/10 Poor

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets were dirty, we asked for new bedsheets and the staff gave them to us but made us change the dirty bedsheets ourselves, not professional on their side. Also the hotel said breakfast included but the breakfast is literally prepackaged muffins. Don’t let “breakfast included” fool you.
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Disliked: Property conditions & facilities

Great views/access to downtown Gatlinburg

The room was not ready for my arrival. However, that was fine. I sat in the lobby and waitied for it to be done. Once inside the room, you could tell that it needed a complete renovation. Very dated with carpet, the bathroom fixtures, and sink. But that was comfortable and had ample pillows and blankets. The view was great overlooking the little pigeon creek/river And it had great access to downtown Gatlinburg, which made everything OK. For the price it was totally worth it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sierra

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Cynthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there and we did not get the loft room we wanted. We had to be put in a king room. They told us we would have a refund but then said Expedia would give us the refund. No daily maid service. We had to request to the front desk if we needed anything. It took four hours to get towels. The wifi did not work. The “breakfast”was pitiful. The coffee was not good.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities

River terrace adequate accomodations

The accommodations were adequate. Beds were very comfortable. Room was large and roomy. A full length mirror would be helpful when getting ready to go out to heck you outfit. The complimentary breakfast was really pretty much nonexistent—only coffee, and some packaged food
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, but had to walk up a lot of hills! No elevator in the building we were in, so we had to carry everything up to the third floor! My wife has arthritis and bad knees, so it wasn’t fun.
Stayed 7 nights in Jul 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Chasity

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property needs to be updated.
Stayed 3 nights in Jul 2025

6/10 Okay

Nikalous, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities
There are some Pros and some Cons to this property. The location is hard to beat, not on the Parkway but less than a 3 min walk to get there. The room size was nice and the bed was comfortable. For the cost though, I expected a more updated room. The flooring had been updated….mostly. There’s 1 wall where it didn’t go all the way to the wall and was missing the quarter round that was around the rest of the room. The kitchenette was nice to have but again, felt old and outdated, along with the bathroom. The toilet felt like it was 6 inches off the ground when you go to sit down and you end up with your knees at chin level.
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location was perfect, the beds were comfortable. Other than the dated bathroom, it was lovely.
Stayed 1 night in Jul 2025

6/10 Okay

Darrell

Close to everything

Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL. Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
Nice view
Stayed 2 nights in Jul 2025