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Recent guest reviews

The property was well located. The patio on the back with the river rolling pass was a nice a nice touch

Nice affordable place on the creek. If you like the sound of a flowing creek on the balcony or leave the door open at night.

Noisy and very limited breakfast. They have remodeled and upgraded their rooms.

The river view was even more beautiful in person than in the pictures. Listening to the sound of water running over the rocks was the perfect place to drink your morning coffee. The room itself was updated with nice finishes including granite and river rocks in the bathroom, and a great little niche where the fridge and microwave were with a built in counter above it, giving plenty of storage space. Decently comfortable beds. The kids enjoyed the indoor pool, and the rooftop terrace adjoining it had lots of wonderful Adirondack chairs and a gas fire pit, making it a great spot to unwind. We really enjoyed the location as it was just toward the edge of town, but super walkable to everything without being right in the middle of all the crowded attractions. Especially given the competitive rate, I would definitely stay there again.

We enjoyed the river. We did not like the dirty pool. The water was so cloudy you could not even see the floor of the pool. We did not allow our children to swim. The pool room itself was filthy. When we arrived and looked at the sheets, we saw there was hair on the sheets and some kind of black flecks (mascara?) on the sheets from the last guest. It was clear the sheets had not been changed for our use. We attempted to find another hotel but the hotels we looked into were booked. The front desk employee came up and changed all of our sheets and pillow cases for us.

Photos are accurate! River balconies are incredible. This is at the start of the crazy strip so you can get away from the tourism especially on the balcony, very beautiful. Coffee maker, microwave large room. Bring some groceries and save money on expensive eating out. The wait for dining is over an hour and a half.

The room was nice and looked like it had recently been updated. The bathtub didn’t look like it had been cleaned very well. We stayed in February when it was very cold and the floors were freezing because it’s just a concrete slab under the vinyl. It’s nice to have a balcony to walk out on for fresh air but it’s not a great view. All in all, good value for money if you just need a place to sleep and shower.

The view was gorgeous! The room was clean and newly remodeled.

The view was nice, the room didnt smell great, the service in the area really sucked, so ordering food became a hassle, very busy area, tight parking, the pool area wasn't great, it smelled

The property's location was perfect! We loved the river and the accessibility to town.

nice hotel, beautiful setting but there is some road noise to be aware of

Liked the location - and the balcony overlooking the river. The room itself was not as clean as it should have been for the price and face plates were missing on some outlets.

Property was smaller than it appears in ad. Desk clerk was rude.

Receptionist not very friendly. Shuttle service to downtown they told me about was operating a reduced schedule and actually not running.

First off the hotel is nice. What ruined the whole experience was the nasty attitude of the lady at the front desk. She just looked at me when we came in the lobby no hello nothing just rude and not wanting to work. I would suggest getting a new staff if you want people to feel welcomed and come back to your hotel.

The heated pool in the middle of winter was great. Parking was not so good. Breakfast was very good. The bathroom with glass windows made the floor ice cold and wet. View was good from the bathroom.

They are redoing the rooms. Great accommodations. Good assortment for breakfast. Limited parking. Close to the main attractions. *only downfall is when you go during the day, they push you to get a parking pass from a timeshare solicitor.

The staff was extremely friendly and helpful. The property was fantastic and the breakfast was wonderful. If we're ever in Gatlinburg again, we will be staying here.

Parkway Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies and Anakeesta
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Baymont by Wyndham Gatlinburg On The River places you within a 15-minute stroll of popular sights such as Ripley's Aquarium of the Smokies and Anakeesta. This 67-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 67 air-conditioned rooms provide balconies or patios, iPod docks, and microwaves. Guests can expect free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Baymont by Wyndham Gatlinburg On The River, guests enjoy an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking, River View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, River View (Two-Bedroom Suite)

3 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 2

Guest reviews for Baymont by Wyndham Gatlinburg On The River

Everyone (8) Couples (7) Family (12)
4
Everyone

By on Feb 6, 2022

4
Family with small children

The property was well located. The patio on the back with the river rolling pass was a nice a nice touch

By on Dec 7, 2021

Review comment responded on Dec 8, 2021

Thank you Judith for an awesome review.

5
Family

Nice affordable place on the creek. If you like the sound of a flowing creek on the balcony or leave the door open at night.

By on Dec 3, 2021

Review comment responded on Dec 3, 2021

Thank you Jacob on your awesome review.

3
Partner Couples

Noisy and very limited breakfast. They have remodeled and upgraded their rooms.

By on Dec 3, 2021

Review comment responded on Dec 3, 2021

Thank you Barry for your review, we appreciate the feedback.

5
Family

The river view was even more beautiful in person than in the pictures. Listening to the sound of water running over the rocks was the perfect place to drink your morning coffee. The room itself was updated with nice finishes including granite and river rocks in the bathroom, and a great little niche where the fridge and microwave were with a built in counter above it, giving plenty of storage space. Decently comfortable beds. The kids enjoyed the indoor pool, and the rooftop terrace adjoining it had lots of wonderful Adirondack chairs and a gas fire pit, making it a great spot to unwind. We really enjoyed the location as it was just toward the edge of town, but super walkable to everything without being right in the middle of all the crowded attractions. Especially given the competitive rate, I would definitely stay there again.

By on Jul 4, 2021

3
Family with small children

We enjoyed the river. We did not like the dirty pool. The water was so cloudy you could not even see the floor of the pool. We did not allow our children to swim. The pool room itself was filthy. When we arrived and looked at the sheets, we saw there was hair on the sheets and some kind of black flecks (mascara?) on the sheets from the last guest. It was clear the sheets had not been changed for our use. We attempted to find another hotel but the hotels we looked into were booked. The front desk employee came up and changed all of our sheets and pillow cases for us.

By on Apr 11, 2021

Review comment responded on Apr 30, 2021

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

5
Partner Couples

Photos are accurate! River balconies are incredible. This is at the start of the crazy strip so you can get away from the tourism especially on the balcony, very beautiful. Coffee maker, microwave large room. Bring some groceries and save money on expensive eating out. The wait for dining is over an hour and a half.

By on Mar 21, 2021

Review comment responded on Apr 2, 2021

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4
Partner Couples

The room was nice and looked like it had recently been updated. The bathtub didn’t look like it had been cleaned very well. We stayed in February when it was very cold and the floors were freezing because it’s just a concrete slab under the vinyl. It’s nice to have a balcony to walk out on for fresh air but it’s not a great view. All in all, good value for money if you just need a place to sleep and shower.

By on Feb 18, 2021

3
Partner Couples

The view was gorgeous! The room was clean and newly remodeled.

By on Jan 16, 2021

3
Everyone

The view was nice, the room didnt smell great, the service in the area really sucked, so ordering food became a hassle, very busy area, tight parking, the pool area wasn't great, it smelled

By on Oct 17, 2020

Baymont by Wyndham Gatlinburg On The River

293 Parkway, Gatlinburg, TN 37738
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