We were very disappointed with several aspects of this rental.•Only 3 rolls of toilet paper were provided for 3 bathrooms during a 4-day/3-night stay with 6 adults. We had to purchase more ourselves, and the owner refused to provide additional when asked. This is absolutely unacceptable.•One of the living room shutters was broken and would not open, which blocked the full ocean view advertised.•The closets and dresser drawers were either locked and/or filled with old paint cans, maintenance supplies, holiday storage, and miscellaneous old toys/games, leaving no room for guests to store personal belongings.•The A/C never cooled below 75 degrees, even with shutters closed 70% of the time, making the space extremely uncomfortable and couldn’t enjoy the view so we could stay somewhat cool by keeping the shutters closed. •Loose and loud door knobs throughout the property.•2 out of 3 TVs and remotes did not work, which was frustrating.-toilet paper holder roll broken in half bathGiven these multiple issues—especially the lack of basic essentials, broken amenities, and maintenance/storage problems—we feel this property was misrepresented and not maintained to an acceptable standard. We believe a partial reimbursement is warranted.