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City Heart Inn & Suites

2.5 star property

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Photo gallery for City Heart Inn & Suites

Individually decorated, individually furnished, desk, blackout drapes
Bathroom sink
Free self parking
Private kitchen
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
333 Haslam St, Piedmont, AL, 36272
  • Place, Piedmont City Hall
    ‪15 min walk‬
  • Place, Jaycee Park
    ‪3 min drive‬
  • Place, Jacksonville State University
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Piedmont

Located within a mile (2 km) of Piedmont City Hall, City Heart Inn & Suites is within 2 miles (3 km) of Jaycee Park. This 23-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
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What's nearby

  • Piedmont City Hall - 15 min walk - 0.8 miles
  • Jaycee Park - 3 min drive - 1.5 miles
  • Jacksonville State University - 25 min drive - 15.2 miles
  • Weiss Lake - 33 min drive - 23.1 miles
  • Noccalula Falls Park - 46 min drive - 30.8 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 109 min drive

Restaurants

  • ‪La Cabana - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Jacks - ‬10 min walk
  • ‪Dugger Mountain Fudge & Coffee Co. - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

City Heart Inn & Suites

A stay here includes free parking. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.

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Feb 26 - Feb 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 11:00 AM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Heart Inn Piedmont
City Heart Inn
City Heart Piedmont
City Heart Inn & Suites Motel
City Heart Inn & Suites Piedmont
City Heart Inn & Suites Motel Piedmont

Frequently asked questions

Is a free cancellation option available at City Heart Inn & Suites?

City Heart Inn & Suites offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around City Heart Inn & Suites?

This motel is located in Piedmont, close to Chief Ladiga Trail, Dugger Mountain Wilderness, and Jaycee Park. Talladega National Forest is also within a driving distance of 3.7 mi.

Is parking available on site at City Heart Inn & Suites?

Yes, self parking is offered for free at the motel.

Does City Heart Inn & Suites include a casino at the property?

No, City Heart Inn & Suites doesn't have a casino.

Will I find an indoor pool at City Heart Inn & Suites?

No, there is no indoor pool at this motel.

What will couples enjoy most about a stay at City Heart Inn & Suites?

Amenities at this motel that appeal to couples include a soaking tub and a 24-hour front desk.

Are there hot tubs at City Heart Inn & Suites?

No, there isn't a spa tub at this motel.

Does City Heart Inn & Suites have a restaurant that serves breakfast?

No, City Heart Inn & Suites doesn't have a restaurant that serves breakfast.

Will City Heart Inn & Suites allow pets to stay for free?

No, pets aren't allowed at City Heart Inn & Suites though service animals are welcome.

Are there connecting rooms at City Heart Inn & Suites?

No, there aren't connecting guestrooms at this motel.

Are there rooms with balconies that I can book at City Heart Inn & Suites?

No, there aren't any guestrooms with balconies at City Heart Inn & Suites.

City Heart Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 22 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 13 out of 72 reviews
Rating 2 - Terrible. 16 out of 72 reviews

5.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

6/10 Okay

chad

Stayed 1 night in Oct 2025

6/10 Okay

Warren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The handicap room we stayed in needed a new mattress and the shower the water pressure was very high and it made showering hard. I am sure at one time it was a smoking room. The staff were very kind and helpful. It is an old Motel and the owners are trying to make more inviting. The outside was very nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing. Super sweet and accomadating. The rooms were clean and he had coffee made in the morning. He has definitely changed the way i look at small town hotels ♥️
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked out great for us
Stayed 1 night in Aug 2025

10/10 Excellent

Cheyenne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing guy that runs this place and quite and a good nice resting place or small get away
Stayed 2 nights in Jun 2025

10/10 Excellent

April

Stayed 1 night in Apr 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the host he is awesome!! Very helpful and eager to make stay your best! Room was also clean and very modern.
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eager to help in any way. Room was clean and bigger than I expected. Definitely would recommend if you need some r&r. I definitely will be a repeat customer. Thanks a bunch!
Stayed 1 night in Apr 2025

8/10 Good

Belinda

Stayed 1 night in Apr 2025

10/10 Excellent

April

Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Johnathan

Traveled with partner
Liked: Staff & service
Owner was very nice, room only came with one towel and it had stains on it. No toilet paper. Had to go ask for a roll. As with everything, you get what you pay for.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people, terrible hotel owners

The owners just haven't figured it out yet. Beds without bedspreads, keys that don't work, towels that looked unwashed. 0 stars.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tomas

Stayed 1 night in Feb 2025

10/10 Excellent

Lee, Gaylesville

Traveled with pets
Liked: Staff & service, amenities
I didnt like being on second floor due to 13 foot surgerys but the room was good.
Stayed 2 nights in Jan 2025

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
PROs: Cheap, Huge Room, Super Helpful and Nice Front Desk Attendant CONs: Room was Clean BUT Not Good...Sheets were gross and Bathroom had issues as well. Again not dirty just old and overuses in need of fresh paint and fixing. Area and people living there did not make place feel super safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

2/10 Terrible

Doug, elkhart

Disliked: Cleanliness, staff & service, property conditions & facilities
Can't believe I asked for non smoking and gotta marijuana smoked up toom
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nitin was AWESOME!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Roger

Business traveler
Disliked: Property conditions & facilities, room comfort

Drove a little bit and get a better hotel

Room was clean, but bed was lumpy, sheets very worn. Pillows were flat and the room was spartan. The only reason I stayed was that the nearest "nice" hotel was 20 miles away. Definitely not worth the $84 per night.
Stayed 2 nights in Feb 2024

2/10 Terrible

Arnold

Disliked: Cleanliness, property conditions & facilities
We got a refund, place was horrible. Should not even be open.
Stayed 2 nights in Feb 2024

2/10 Terrible

Glenda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

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