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Shangri-La Hotel Fuzhou

5.0 out of 5.0

Recent guest reviews

There are several five-star hotels in Fuzhou but Shangri-La Fuzhou remains the best because of the wonderful staff working there, who can always find a way to make your stay comfortable and unforgettable, especially Tracy Chen, the Horizon Club Manager, and Anne Gan, the lobby lounge manager.

A lovely stay. Many thanks to Alvin for getting my phone working; needles to say, he got me back in touch. Many thanks to Judy and the girls in the Executive Lounge for all the cups of café latte and the use of the massage chair. And finally, thanks to Wibble in the Atruim for supervising the Ashtray Cleaning Contest. Needles to say, I will be returning.

Just stayed for 2 nights on July 10-11 on a sightseeing trip. No one to help us when we arrived at the hotel. Had to carry our luggage in ourselves. We are both in our 70's. The hotel looks dated and need to be renovated. The elevator has no security features. Anyone can just walk in and go to any floor. We stayed in the executive floor. It looks substandard. Price is also a bit higher than 4-5 star hotels such as Sofitel and Kempinski that we stayed in Xiamen and Kunming. Not worthy of a Shangri-La.

Stayed here during a twenty-five hour layover in Fuzhou. This hotel is a landmark in the city. Centrally located across the street from Wuyi Square, every driver knows it, and it looks like that a subway stop will be built right next to it. Construction was day and night but I didn't hear a thing from my room. Wuyi Square has a small flag raising ceremony at around 5:30am in the morning and plenty of people dancing, rollerskating and kungfu late into the night. The bed was comfortable enough. Amenities and decor weren't new but were kept in excellent condition. The room was very clean. Gym and swimming pool had good hours. Really appreciated the fantastic service all around. Very friendly staff from reception desk to lifeguard on duty. The bellboys were even more helpful than the concierge where they gave local advice instead of more formal/canned ones. The AC was functioning well and the WiFi signal was strong and consistent. Too bad I didn't get to try their snack and dining options. Can recommend this hotel to anyone without reservation, and would likely be my first choice in Fuzhou if I ever travel that way again.

Although visiting Fuzhou for business this hotel provided all that you would need in a beautiful setting. Breakfasts are of buffet format and generous in options. The lobby lounge is also ideal for meetings.

I had the suite room, quite spacious and the bed was just okay, I think the hotel is 10+ years old. Free internet was provided, complete amenities and towels. Not so many choices in Fuzhou city, i think Shangrila Fuzhou offers better service, and acceptable cleanliness.

It's a nice hotel in FuZhou, Fujian, China. I only stayed there for 1 night. The price is mid-high in China. The room is clean and big enough, service is good. They prepare fruit in the room when you check in. We had breakfast included with company deal.

The Shangri-la totally deserves it's 5 star rating. We stayed 1 night to enjoy the superb indoor swimming pool, view of Wuyi Square from the 25th floor, quality food, cocktails in the lobby lounge piano bar and the delights of a bathtub. In fact our expectations were high and were exceeeded. I would recommend the Horizon Club membership for a great international breakfast and surprisingly good evening buffet with free cocktails.. Plus you can get a coffee, snack and pleasant hangout during the day and evening if you would like a change of scenery. The service is top quality here. The staff have been thoroughly trained and it shows. Check-in, check-out is smooth and fast. English is spoken fluently and widely. Just one nit-pick - no piano player in the cocktail lounge and the times for the singer were wrong so we only caught the end of the performance. I'd be keen to try the Ez-Cafe buffet at some stage. Ah NZ lamb chops in Fuzhou!

We were given a warm welcome by the general manager and his team. The hotel is run efficiently and professionally. Check in and out were fuss free done by polite staff who are well trained. English is spoken here. The room is very quiet and very clean. It is homely with fruit bowl and flowers. After fitting in a large king-sized bed, there is still space left to move around. There are 3 power plugs to charge our phones/mobile devices. The TV has lots of channels and the usual international/English channels are freely available. The mini bar is well stocked. There are also free coffee and a variety of tea. There are electric kettle and cutlery. The toilet-bath is large, divided into 3 areas: bath tub, shower area, wash-hand/WC area. The shower area is beside the bath tub, so we did not need to climb into the tub to take a shower. The shower area is well water-proofed and we don’t wet the toilet area after taking a shower. All the usual toiletries are provided. The hotel’s fitness centre is at commercial international fitness club standard, with long opening hours and polite staff. There is a large variety of exercise equipment that are available in high quantity and quality. The indoor pool looks really inviting. The concierge provided maps, directions, help to get taxi, find out nearest church and worship time, pointed us to where we could get a good massage. The staff are polite and respectful, and are genuinely helpful. They even advised us to walk to a nearby attraction instead of taking the taxi. The hotel is well located near major city attractions. Taxi rides are within Y10 – Y20, and some are within walking distance (eg. Wuyi Square). A local church at Flower Lane is a few blocks away with 2 Chinese services between 7.30 am and 11.30 am. It’s heart-warming to see Chinese people worshipping in the usual Christian manner in China. Cheap cafes are across the road, perpendicular to the hotel. A meal in a canteen style café costs Y20 per person (rice, a meat, a vegetable, a soup). If I go to Fuzhou again, I would certainly stay in Shangri-la Fuzhou again. Well done, Eric and team!

The best hotel in town. The peolpe is very nice. The rooms very clean and confortable with very good amenities. Excellent spa and gym. Loacation very good in a very good place of the city. Near all location.

9 Xin Quan Nan Road Fuzhou Fujian

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a leisurely stroll of Wuyi Square, Shangri-La Hotel Fuzhou is within a few miles (5 km) of Xihu Park. This 5-star hotel has 414 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi. Located centrally in Fuzhou, it's also near Jin'an River and RenHai YiShuGuan.


Dining

Enjoy dining at eZ Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 414 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free bottled water, and laptop-compatible safes.


Property features

Shangri-La Hotel Fuzhou features an indoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle (available on request) for CNY 580 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Horizon Deluxe, Room

King 1 | Twin 2 | Sleeps 3

Horizon Premier Room

King 1 | Twin 2 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 987 reviews