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Recent guest reviews

Staff at the reception unfriendly and helpless. the worst part, the staff walked into my room when we aren’t there.

Beautiful property and wonderful staff. The breakfast buffet was one of the best we've had. I would recommend The Cliff Bay to anyone going to Madeira.

Extremely well managed Hotel, friendly, competent and very helpful staff, very nice and clean rooms (we had sea view), very good kitchen, impressing breakfast buffet. Location is very convenient! Excellent restaurants in short walking distance, 15 min walk to the harbor. We have been the second time in the Cliff Bay, we will go again! Highly recommended!

The hotel was excellent, high standard service, the city was very nice and events in town very beautiful.

Estrada Monumental 147 Funchal

Hotel highlights

  • Walking distance to Complexo Balnear do Lido
  • Free buffet breakfast
  • Free in-room WiFi
  • Free parking

Located in São Martinho within a short walk of Complexo Balnear do Lido, The Cliff Bay is within a mile (2 km) of other popular sights such as CR7 Museum. This 5-star hotel welcomes guests with 202 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool.


Dining

Start your day off right with a free buffet breakfast. There are ample dining options with 3 onsite restaurants, including Il Gallo dOro, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All of The Cliff Bay's 202 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect free WiFi and Smart TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Phones are also standard.


Property features

Guests of The Cliff Bay enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 31.50 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a spa tub.

Room options

Double Room Single Use, Partial Sea View

2 Large Twin Beds | Sleeps 1

Junior Suite, Sea View

2 Large Twin Beds | Sleeps 3

Family Room, 1 Bedroom, Ocean View

2 King Beds | Sleeps 4

Double or Twin Room, Sea View

2 Large Twin Beds | 1 King Bed | Sleeps 3

Guest reviews for The Cliff Bay

Everyone (1) Couples (2) Family (1)
4
Partner Couples

Staff at the reception unfriendly and helpless. the worst part, the staff walked into my room when we aren’t there.

By on Dec 11, 2019

Review comment responded on Jan 9, 2020

Dear Guest I appreciate your comments and am sorry that we were not able to provide our usual standards of service during your stay. I am analyzing your comments in detail together with the team to ensure that this does not happen again. We hope to see you again soon. Best regards,

5
Partner Couples

Beautiful property and wonderful staff. The breakfast buffet was one of the best we've had. I would recommend The Cliff Bay to anyone going to Madeira.

By on Oct 2, 2019

Review comment responded on Oct 8, 2019

Dear Guest, It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels. Kind Regards The Cliff Bay Team

5

.... this is the hotel to go on madeira!

Everyone

Extremely well managed Hotel, friendly, competent and very helpful staff, very nice and clean rooms (we had sea view), very good kitchen, impressing breakfast buffet. Location is very convenient! Excellent restaurants in short walking distance, 15 min walk to the harbor. We have been the second time in the Cliff Bay, we will go again! Highly recommended!

By on Dec 31, 2016

5

adult family trip

Family

The hotel was excellent, high standard service, the city was very nice and events in town very beautiful.

By on Sep 11, 2015

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