Casa Velha do Palheiro, Relais & Chateaux

5.0 star property
Luxury country house with 3 hot tubs and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Casa Velha do Palheiro, Relais & Chateaux

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Aerial view
Golf
Golf
Yoga

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Rua de Estalagem 23, Funchal, 9060-415
  • Palheiro Gardens
    ‪2 min walk‬
  • Palheiro Golf Club
    ‪14 min walk‬
  • Madeira Stadium
    ‪4 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Double Room Main House

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, Golf View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Funchal

Casa Velha do Palheiro, Relais & Chateaux places you next to Palheiro Gardens and a short stroll from other popular sights like Palheiro Golf Club. This 38-room, 5-star country house has a golf course, a full-service spa, and free breakfast.

What's nearby

  • Palheiro Gardens - 2 min walk - 0.1 miles
  • Palheiro Golf Club - 14 min walk - 0.8 miles
  • Madeira Stadium - 4 min drive - 1.7 miles
  • Madeira Botanical Garden - 4 min drive - 2.2 miles
  • Funchal Farmers Market - 6 min drive - 2.9 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 20 min drive

Restaurants

  • ‪O Picadinho - ‬6 min drive
  • ‪Casa de Pasto das Eiras - ‬6 min drive
  • ‪Tabaca - ‬6 min drive
  • ‪Venda do Bello - ‬7 min drive
  • ‪Hortensia - ‬6 min drive

About this property

Casa Velha do Palheiro, Relais & Chateaux

Luxury country house with 3 hot tubs and a full-service spa
Guests of Casa Velha do Palheiro, Relais & Chateaux have access to a golf course, a full-service spa, and an indoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way, as well as a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury country house include an outdoor pool, a gym, and 3 hot tubs.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, espresso makers, and safes.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palheiro Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 7 km
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Casa Velha Dining Room

Things to do

  • 18-hole golf course
  • 3 hot tubs
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 64.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 64.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 3434

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the country house at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Velha Palheiro
Casa Velha Palheiro Funchal
Casa Velha Palheiro House
Casa Velha Palheiro House Funchal
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal
Casa Velha Palheiro Country House Funchal
Casa Velha Palheiro Country House
Casa Velha Do Palheiro
Casa Velha do Palheiro Relais Chateaux
Casa Velha do Palheiro, Relais & Chateaux Funchal
Casa Velha do Palheiro, Relais & Chateaux Country House
Casa Velha do Palheiro, Relais & Chateaux Country House Funchal

Frequently asked questions

Are free cancellation options available at Casa Velha do Palheiro, Relais & Chateaux?

Casa Velha do Palheiro, Relais & Chateaux offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Casa Velha do Palheiro, Relais & Chateaux?

This country house is located in Funchal, just steps from Palheiro Gardens. You'll also find Palheiro Golf Club and Jardins do Palheiro less than a mile away.

Is there parking available at Casa Velha do Palheiro, Relais & Chateaux?

Yes, there is electric car charging available.

Is there a spa available at Casa Velha do Palheiro, Relais & Chateaux?

Palheiro Spa is the country house's spa and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does Casa Velha do Palheiro, Relais & Chateaux have a casino?

No, Casa Velha do Palheiro, Relais & Chateaux doesn't have a casino.

Is there an indoor pool at Casa Velha do Palheiro, Relais & Chateaux?

Yes, this country house has an indoor pool as well as an outdoor pool and 3 hot tubs.

What do couples enjoy most about Casa Velha do Palheiro, Relais & Chateaux?

There are plenty of amenities for couples at this country house, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Casa Velha do Palheiro, Relais & Chateaux have a hot tub?

Yes, guests can enjoy 3 spa tubs at this country house.

Does Casa Velha do Palheiro, Relais & Chateaux feature a restaurant that includes a breakfast menu?

Yes, Casa Velha do Palheiro, Relais & Chateaux serves free buffet breakfast at Casa Velha Dining Room each morning.

Does Casa Velha do Palheiro, Relais & Chateaux allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Casa Velha do Palheiro, Relais & Chateaux for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Casa Velha do Palheiro, Relais & Chateaux?

Yes, you can book connecting guestrooms at this country house for your group or family vacation.

Where is the closest airport to Casa Velha do Palheiro, Relais & Chateaux?

The closest major airport to Casa Velha do Palheiro, Relais & Chateaux is Cristiano Ronaldo Airport (FNC), which is 11.2 mi away (20 minutes by car).

Are there rooms with balconies at Casa Velha do Palheiro, Relais & Chateaux?

No, there aren't any accommodations with balconies at Casa Velha do Palheiro, Relais & Chateaux.

Does Casa Velha do Palheiro, Relais & Chateaux have a wedding venue?

Take advantage of the wedding venue at Casa Velha do Palheiro, Relais & Chateaux if you plan to say "I do" during your trip.

Casa Velha do Palheiro, Relais & Chateaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 92 reviews
Rating 8 - Good. 12 out of 92 reviews
Rating 6 - Okay. 2 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant
Stayed 9 nights in Aug 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful safe haven!

This was a wonderful haven after my flight was cancelled due to high winds. The bedroom and bathroom were so spacious and service so attentive. Happy memories of eating a delicious breakfast on the lawn in the sunshine then going to the gym, sauna, indoor and outdoor pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a sneaky breakaway

The hotel in itself was excellent. Reception could not have been more helpful. The room was large and comfortable, I would have liked a view but in the block we were in that wasn’t possible. Kettle tea coffee etc was not normally provided but when requested was provided. Any issues such as the safe being temperamental were dealt with really quickly. Breakfast superb, eggs cooked to order. Dinner in the main restaurant was overall good, we had one problem with a meal that was dealt with by the fabulous maitre d to our satisfaction. Pool and spa lovely.
Stayed 4 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really enjoyable stay.

A relaxing and very comfortable stay with friendly staff in a great location.
Stayed 5 nights in Feb 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, incredibly relaxing
Stayed 7 nights in Sep 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A unique property

We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay.
Stayed 6 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old fashioned/dated and Golf not in good condition

The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
Stayed 3 nights in Aug 2021

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is unique in that it is situated in the beautiful Palheiro Gardens. One could spend a whole day relaxing and ambling around looking at the beautiful flowers and trees. Breakfast provides a wide choice from which to chose and with eggs and omelettes cooked to order
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the garden, so beautiful and big! I truly recommend this oasis.
Stayed 1 night in Feb 2019

10/10 Excellent

Gillian, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel set alongside a golf course and botanic gardens Food was excellent plenty of variety and innovations A 20 min walk to the Clubhouse where there was a wonderful view down over Funchal and the harbour And a terrace and restaurant which was sheltered and a sun trap Food here was also excellent
Stayed 10 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely house , beautiful gardens; staff efficient. Excellent breakfast; car necessary.
Stayed 5 nights in Oct 2018

10/10 Excellent

JaneB, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, gorgeous location, very peaceful, very comfortable large clean rooms. Staff are superb, nothing is too much trouble.The main restaurant is first class along with the Restaurant Manager, Luis, and his superb team. The restaurant at the Golf clubhouse is also superb with stunning views over Funchal. we shall return and highly recommend.
Stayed 7 nights in Oct 2018

10/10 Excellent

Sue, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Space

Beautiful setting, helpful staff, delicious food, clean room and plenty of peaceful space.
Stayed 7 nights in Sep 2018

6/10 Okay

George, Toronto, On.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy at night To much lights on around rooms at night No nightly entertainment Spa and dining service was great
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel for relaxation

Great place to stay, calm, stylish (buildings, gardens, personnel, and even guests). Personnel goes out of their way to help you have the greatest possible holiday. Somewhat upmarket, but everything is top class: rooms, food (breakfast).
Stayed 6 nights in Aug 2018

10/10 Excellent

Tricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individual, stylish hotel away from Funchal

Charming hotel in 200 year old mansion with new wings in grounds.
Stayed 4 nights in Nov 2017

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B Smith Oct 17 Review

Our holiday was booked to celebrate a special birthday. The hotel proved to be a great pick for our base as we explored the island of Madeira. Quiet, comfortable and stylish, it sits in lovely surroundings and is convenient for both excursions into Funchal and its environs as well as further afield. The ability to join a classic Levada walk from the hotel grounds as well as the beauty of the surrounding gardens makes it very suitable for the independent traveller.
Stayed 6 nights in Oct 2017

10/10 Excellent

sandra, macclesfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in beautiful gardens

A great 4 nights here. Helpful staff, lovely big room and great breakfast Enjoyed the Madeira wine tasting!
Stayed 4 nights in Oct 2017