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THE BASICS FUKUOKA

4.0 star property
Hotel with a restaurant, near Canal City Hakata
VIP Access

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Photo gallery for THE BASICS FUKUOKA

Reception
In-room safe, blackout drapes, free WiFi, bed sheets
Lobby
In-room safe, blackout drapes, free WiFi, bed sheets
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2-14-1, Hakataeki Higashi, Hakata-ku, Fukuoka, Fukuoka, 812-0013
  • Place, Amu Plaza Hakata
    ‪10 min walk‬
  • Place, Canal City Hakata
    ‪18 min walk‬
  • Place, Sumiyoshi Shrine
    ‪19 min walk‬
  • Airport, Fukuoka (FUK)
    ‪4 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room, Non Smoking (Chapter 1)

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Chapter 1)

8.8 out of 10
Excellent
(36 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Non Smoking (Chapter 2)

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Twin Room, Non Smoking (Chapter 2)

9.0 out of 10
Wonderful
(38 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Double Room, Non Smoking (Chapter 2)

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Double Room, Non Smoking (Chapter 2)

7.6 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Chapter 3)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Chapter 3)

8.6 out of 10
Excellent
(16 reviews)
  • 377 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3)

9.0 out of 10
Wonderful
(11 reviews)
  • 404 sq ft
  • Park view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (Chapter 3)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (Chapter 3)

  • 398 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Twin Family Room, Non Smoking (Chapter 4)

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Twin Family Room, Non Smoking (Chapter 4)

9.4 out of 10
Exceptional
(18 reviews)
  • 484 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1)

8.0 out of 10
Very good
(1 review)
  • 328 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room with Club Lounge Access, Non Smoking (Episode 2)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2)

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4)

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5)

  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6)

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Non Smoking (Suite King)

Double Room, Non Smoking (Suite King) | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (Suite King)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Story)

Twin Room, Non Smoking (Story) | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (Story)

  • 797 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room-Chapter 3

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Chapter 3

  • Sleeps 3

View all photos for Double Room-Episode 2

In-room safe, blackout drapes, free WiFi, bed sheets

Double Room-Episode 2

  • Sleeps 2

View all photos for Twin Room-Episode 3

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Episode 3

  • Sleeps 2

View all photos for Twin Room-Chapter 4

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Chapter 4

  • Sleeps 4

View all photos for Conner Twin Room Park View-Chapter 3

In-room safe, blackout drapes, free WiFi, bed sheets

Conner Twin Room Park View-Chapter 3

  • Sleeps 3

View all photos for Twin Room-Episode 1

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Episode 1

  • Sleeps 2

View all photos for Twin Room-Episode 5

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Episode 5

  • Sleeps 2

View all photos for Twin Room-Episode 4

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Episode 4

  • Sleeps 4

View all photos for Twin Room-Episode 6

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Episode 6

  • Sleeps 2

View all photos for Double Room-Chapter 1

In-room safe, blackout drapes, free WiFi, bed sheets

Double Room-Chapter 1

  • Sleeps 2

View all photos for Double Room-Chapter 2

In-room safe, blackout drapes, free WiFi, bed sheets

Double Room-Chapter 2

  • Sleeps 2

View all photos for Story King Room

In-room safe, blackout drapes, free WiFi, bed sheets

Story King Room

  • Sleeps 2

View all photos for Story Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Story Twin Room

  • Sleeps 2

View all photos for Double Room-Chapter 3

In-room safe, blackout drapes, free WiFi, bed sheets

Double Room-Chapter 3

  • Sleeps 2

View all photos for Twin Room-Chapter 2

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Chapter 2

  • Sleeps 2

View all photos for Twin Room-Chapter 1

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room-Chapter 1

  • Sleeps 2

View all photos for Executive Double Room with Club Lounge Access, Non Smoking (Episode 2) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2) (Single Use)

  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6) (Single Use)

  • 517 sq ft
  • Sleeps 1
  • 2 Double Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4) (Single Use)

  • 463 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate Double Room, Non Smoking (Chapter 2) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Double Room, Non Smoking (Chapter 2) (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Chapter 1) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Chapter 1) (Single Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Non Smoking (Chapter 2) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Twin Room, Non Smoking (Chapter 2) (Single Use)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (Chapter 3) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (Chapter 3) (Single Use)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Chapter 3) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Chapter 3) (Single Use)

  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Family Room, Non Smoking (Chapter 4) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Twin Family Room, Non Smoking (Chapter 4) (Single Use)

  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3) (Single Use)

  • 404 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1) (Single Use)

  • 328 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3) (Single Use)

  • 377 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) (Single Use)

In-room safe, blackout drapes, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) (Single Use)

  • 463 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Run of the House(No requests acceptable) for Single Use, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Run of the House(No requests acceptable) for Single Use, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Run of the House(No requests acceptable) for 2 people, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Run of the House(No requests acceptable) for 2 people, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Chapter 1)

Standard Double Room, Non Smoking (Chapter 1) | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (Chapter 1)

7.2 out of 10
Good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Legacy Twin Room-Chapter 5

In-room safe, blackout drapes, free WiFi, bed sheets

Legacy Twin Room-Chapter 5

  • Sleeps 2

View all photos for Legacy Double Chapter 5 Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Legacy Double Chapter 5 Non-Smoking

  • Sleeps 3

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Exterior

Tokyu Stay Hakata

Hakata Ward
  • Free WiFi
  • Air conditioning
  • Breakfast available
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9.0 out of 10, Wonderful, 1,007 reviews
$76 nightly
The price is $83
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All taxes and fees included in total
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About the neighborhood

Fukuoka

Located in Hakata Ward within a mile (2 km) of Canal City Hakata, THE BASICS FUKUOKA is within a few miles (5 km) of other popular sights such as Port of Hakata. This 4-star hotel has 238 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Amu Plaza Hakata - 10 min walk - 0.6 miles
  • Canal City Hakata - 18 min walk - 1.0 mile
  • Sumiyoshi Shrine - 19 min walk - 1.0 mile
  • Kushida Shrine - 3 min drive - 1.6 miles
  • Fukuoka Anpanman Children's Museum - 4 min drive - 1.8 miles

Getting around

  • Hakata Station - 5 min walk
  • Higashi-Hie Station - 9 min walk
  • Fukuoka Airport (FUK) - 6 min drive

Restaurants

  • ‪博多 魚一番 - ‬2 min walk
  • ‪FUGLEN FUKUOKA - ‬5 min walk
  • ‪スタミナ鉄板定食 博多アイアンマン 博多店 - ‬5 min walk
  • ‪Seattle's Best Coffee - ‬5 min walk
  • ‪酒場劇場せんべろロケット - ‬3 min walk

About this property

THE BASICS FUKUOKA

Hotel with a restaurant, near Canal City Hakata
A gym and free WiFi in public areas are features at THE BASICS FUKUOKA. Self parking is available for JPY 1500 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and toilets with an electronic bidet. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • WHY NOT

Things to do

  • Books
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and LINE Pay
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and LINE Pay.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

THE BASICS FUKUOKA Hotel
THE BASICS FUKUOKA Fukuoka
THE BASICS FUKUOKA Hotel Fukuoka

Frequently asked questions

Is free cancellation available at THE BASICS FUKUOKA?

THE BASICS FUKUOKA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do around THE BASICS FUKUOKA?

This hotel is situated in Hakata Ward within a short 14-minute walk of Amu Plaza Hakata and also 14 minutes on foot from Hakata Sennen-no-Mon Gate. You'll also find Canal City Hakata and Marine Messe Fukuoka within a short drive.

Is there parking available at THE BASICS FUKUOKA?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Does THE BASICS FUKUOKA have a casino?

No, THE BASICS FUKUOKA doesn't have a casino.

Is there an indoor pool at THE BASICS FUKUOKA?

No, there is no indoor pool at this hotel.

Is THE BASICS FUKUOKA a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Does THE BASICS FUKUOKA have a hot tub?

No, this hotel doesn't have a spa tub.

Does THE BASICS FUKUOKA have a restaurant that serves breakfast?

Yes, THE BASICS FUKUOKA serves buffet breakfast for a surcharge each morning at WHY NOT.

Does THE BASICS FUKUOKA allow pets to stay for free?

No, pets aren't allowed at THE BASICS FUKUOKA.

Are there connecting rooms at THE BASICS FUKUOKA?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to THE BASICS FUKUOKA?

The closest major airport to THE BASICS FUKUOKA is Fukuoka Airport (FUK), which is 1.4 mi away (6 minutes by car).

Are there rooms with balconies that I can book at THE BASICS FUKUOKA?

No, you won't find guestrooms with balconies at THE BASICS FUKUOKA.

THE BASICS FUKUOKA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1346 out of 2128 reviews
Rating 8 - Good. 545 out of 2128 reviews
Rating 6 - Okay. 171 out of 2128 reviews
Rating 4 - Poor. 40 out of 2128 reviews
Rating 2 - Terrible. 26 out of 2128 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with some limitations

The room was good-sized, but without a closet. The beds were comfortable. There were many nearby restaurants, but the hotel did not have a place for dinner dining. Although the atrium was spectacular, the room was grim—almost no color except gray, black and tan.
Stayed 7 nights in Oct 2025

10/10 Excellent

Colleen K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast including fresh seafood and a large spread of Japanese and American choices.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was nice but the staff not so much. Literally no one spoke English, I know we’re in a different Country but I’d expect at least someone. Had to use translate app to talk to all staff and there were major miscommunications. Because of this and the fact they nickel and dime you for everything I would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,large
Stayed 1 night in Oct 2025

10/10 Excellent

Connie Ching Wai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

darin, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why Not breakfast buffet was excellent they even put out sashimi and steak 👻. Gym open 24 hours, it was the first time a saw a blood pressure machine there and it worked.There was a family mart store right outside the hotel very convenient. Hakata station 10 minutes by walk away bountiful dining options around this area.
Stayed 5 nights in Sep 2025

8/10 Good

Wesley W

Stayed 4 nights in Sep 2025

10/10 Excellent

darin, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient. The Why Not breakfast buffet was great so many options including steak and sashimi 👻. Gym was open 24 hours, it was the first time I saw a blood pressure machine in a gym and it works. Hakata station was a leisurely 10 minutes away. A Family Mart convenience store located 20 seconds outside the Hotel 🏨. The price was good, room was small but functional.
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really convenient and accessible hotel. room was very comfortable. would highly recommend and would happily stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the contemporary architecture and decor of the property. Very well appointed and the guest rooms are large and very nice. I especially liked the shower and separate tub. Unfortunately the fitness center is sparce and could use a few more machines or weights. I also wish they would offer towels at the fitness center and had a hot bath. Great convenient location near to Hakata Station and many dining options and so much shopping selections.
Stayed 4 nights in Sep 2025

8/10 Good

Fook Seng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, thought the pillows are too low and the bed is not that comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley Wai Bun, Melbourne

Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerry, Wailuku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. Hotel and area was very convenient. My only issue was…they would not sell me more coffee kcups. I drink about 4-5 cups daily…and when I went to front desk to purchase more receptionist would not accommodate. She said; they could not sell and visitors were allowed 2 daily. These are special illy kcups and weren’t available to purchase in any grocery or convenient stores.
Stayed 12 nights in Sep 2025

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 9 nights in Sep 2025

10/10 Excellent

YIU TUNG, Shatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Xenabelle

Stayed 2 nights in Sep 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Within 10mins walk to stay station. Hotel is clean, high tech, staffs are friendly. Love the bathroom. Everything is excellent.
Stayed 4 nights in Aug 2025

2/10 Terrible

Hai Wei

Liked: Cleanliness
Disliked: Staff & service, amenities
No free bottle of water supply, no enough cups for use, only one cup for everything (e.g. brushing teeth, and drinking etc). There is a coffee machine but no coffee supply. An electric wire was exposed from electric plug connecting the coffee machine. I am afraid to use it.
Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wee Liang

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel lobby is big and grand, with convenient stores within 1-2 minutes of walk. There is a small park across the hotel. It is walking distance to the JR Hakata via the main road. There is a small carpark available at the basement. There are limited parking lots and space, especially for a larger vehicle. The staff were welcoming and the check-in process was smooth. We like how spacious the room is with places to put our shopping bags, luggages and walking space. The breakfast serves mainly Japanese food with only a few non-Japanese dishes like siew mai. We like it as we get to try on local dishes instead of the usual international selection. Overall, we had an enjoyable stay.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room The staff are helpful
Stayed 3 nights in Aug 2025

4/10 Poor

Christopher

Stayed 1 night in Aug 2025

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