Le Meridien Al Aqah Beach Resort5.0 out of 5.0
Recent guest reviews
The hotel was recommended to us by a work colleague of my husband's, but having travelled to Dubai quite a few times before, we thought it was too far away from 'real Dubai'. When we first arrived, I did think we could have been in any chain hotel anywhere in the world - having been used to the opulence of Dubai hotels. I was very much mistaken! The service across the board was absolutely outstanding, the superior rooms are huge - plenty big enough for two adults and two children, all rooms overlook the pool/beach, the variety of restaurants covers all tastes and the facilities for children are great - kids club, kids movie nights, watersports, diving school. We recently stayed over half term and despite our booking not being found, the manager upgraded us to the Royal Suite for the first two nights and then into a club room on the 18th floor for the remaining three nights (having booked a standard room initially). Huge hands up to Jameela in the beach restaurant who catered to my two children's meal requests - including getting my son a pizza from the Italian restaurant, arranging a fabulous table for my husband's birthday and bringing a cake out for him, Dino from Al Boom Diving who gave my son a free diving lesson and gave us a discount on the para-sailing (three of us, but only paid for two), all the staff in the Italian restaurant who were so helpful and arranged a really special table for our last night at the hotel. My mother in law came with us this time and being a notorious complainer (!), we were massively surprised that she had nothing but fantastic things to say about the hotel. So much so, that we're all looking at going over for Christmas/New Year 2018! CANNOT FAULT THIS HOTEL AND WOULD RECOMMEND TO ANYBODY looking for the heat/service of Dubai, but not the price!
Big hotel with excellent facilities that manages to keep things personal in a beautifully quite beach location. All rooms have an excellent view of the sea and you never forget how close you are to the majestic mountains behind. Excellent customer service throughout the hotel. A lovely stay
Stayed in this wonderful hotel over the weekend and it was amazing from the hotel service driver mr.radha who greeted us with a smile,to the reception staff Rose who checked us in.The dinner and breakfast buffet at the Views was sumptuous with the Excellent Service of Rechelle who looked after us.Thanks to Camille for giving us late check out.Will definitely stay in this beautiful property again.👌🖒👏
I’m a repeated guest to the resort and for the first time I felt the quality of services are a bit not looked after despite everyone’s effort I’m aware of the busy season but at such times u know the capability of hotel resources We arrived the hotel at 2:45 pm and we had to wait for three hours to be checked in however I want to give a big thanks to Stephanie being a star and trying to expedite the process she gave us complimentary wine and was super friendly I booked as full board which I don’t know how it really works there as I ended up paying so many extras including simple kids food Spaghetti Bolognese is a big challenge for the hotel it seems I have to say this with a laugh My twins are crazy about spaghetti bolognese first night we had to wait 90 minutes for the dish to appear Second night same but thanks to Angelo who always been our savior to calm down our hungry four years old twins Third day my kids having fun swimming and wanted to have again spaghetti so I went to the pool restaurant on which I was answered that we cannot be served this dish due to security reasons .... I have no clue why and they told me to go to the Italian sapore restaurant We went there and the waiter was very unprofessional saying we cannot sit on their seats not to wet the cushions Here I felt so angry and I told them fine just get me the food and I will come and pick it up and my kids of course were crying Lastly there are some stars in the hotel like Mahmoud who is also making wonderful Shishas who came to apologize on behalf of the others also Jo Anyway I usually don’t like to criticize but I felt the urge to speak it out and to highlight how some junior staff are solving unnecessary issues If I will ever come again it will be for those amazing young spirits working like crazy and outside the box
Once again we return from a visit to this great hotel refreshed, relaxed and ready to face the English Winter. Over the last 9 years we have made some great friends amongst the staff throughout the hotel. The management set the leadership and this is taken up by all the staff to ensure that we always have a wonderful stay. Noticeable on this trip was that there are quite a lot of new staff but under the leadership of Mr Salah, Sreekanth , Irfan, Prince, Walter, Eman et al they have all embraced the service ethic that makes this hotel exceptional for our family. There are many "unsung heros" - Bakary took such pride in keeping our room immaculate with those extra touches. The Pool attendants and lifeguards are superb and again their service is exceptional - too many to mention but thanks to them all. Thanks again to all the team at the pool bar - Eman, Hendrix, Aitia and of course Kenneth who we hope to see again - for amazing service with a great smile! We look forward to seeing you all again next year .
Le Meridien Al Aqah is not just consistently good, it’s consistently excellent! By way of contrast we travelled via the Emirates Palace which could learn a thing or two from Le Meridien. It’s difficult not to enjoy a stay here when you’re surrounded by so many happy members of staff and the restaurants are fabulous, my three favourites are Taste (Thai) , Gonu and sapore (Italian). We’ll be back and soon!!
Wow!...what can we say? The service levels at this hotel have gone to yet another level and nothing is too much trouble for any of the team....all of whom seem to remember your name with a happy beaming smile. As ever there is so much excellent choice when it comes to dining and in Gonu Le Meridien has to have the best Beach restaurant in the UAE, trust me we've eaten in a few!! We enjoyed this 10 day stay so much that we booked for new year and the gala dinner 'on the spot'. Well done guys, keep up the good work and we'll see you in a few weeks!
A real luxury hotel, which the staff members made the most of it. The location is quite and it has an amazing view for the people who love Sea view and Mountain view. One of the most important thing in this hotel is the swimming pool. It’s really great to have a lazy times there. The verity of the restaurants in the hotel will cover most of the customer needs! Breakfast is been made with a great quality and fresh ingredients... the room has a great tub as well, but you need to confirm with the employees before expecting that (my room had it). Well done for the management and all the staff members whom I met during my stay there.
The hotel is amazing! Lovely view and huge pool and clear beach. The Gonu restaurant has great food and the views lounge has very friendly and helpful staff especially good for small kids! Service can improve a little bit and room needs a make over but had a great time and loveeeee the place. Will surely visit again! They upgraded us to a balcony room and it was a superb view! Thanks Le Meridien 🙂
This is my 9th time at the hotel and it has always been my favourite place to go to. Eman, Kenneth and the team made my experience so good as usual and are so friendly and helpful. me and my family loved the stay as usual and will be back again in the near future. The Logan's
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 2273 reviews