Flawless and beautiful, the staff Sheina, yin in the spa, thank you, the facilities, surroundings, the hotel. The ambience, the staff……food needs a major overhaul, major, for a high end hotel it is a failing grade when it comes to the food, everything cold, the cappuccino is nespresso, so ask for the manual way, but there is absolutely nothing to complain about. It’s a perfect hotel, gorgeous area, peaceful absolutely, would I return, I extended extra day, never wanted to leave, the address also in Istanbul on the Asian side is also top notch. A joy to stay at, I will return without question, other hotels take note.