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Quality Inn & Suites Franklin

2.5 star property
Hotel in Franklin with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Free buffet breakfast
Business center
Exterior
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪9 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Franklin

Located within a 5-minute walk of Franklin Commons Shopping Center, Quality Inn & Suites Franklin is within a 15-minute stroll of Armory Plaza. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 9 min walk - 0.5 miles
  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Obici Hospital - 32 min drive - 31.1 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive

About this property

Quality Inn & Suites Franklin

Hotel in Franklin with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Franklin features free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This hotel also has a gift shop.
Guests can enjoy cable TV and stay connected with free WiFi. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is not available.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Franklin?

Quality Inn & Suites Franklin provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Quality Inn & Suites Franklin?

This hotel in Franklin is within a 10-minute walk of Franklin Commons Shopping Center and Armory Plaza. You'll also find Franklin Historic District and Barret's Landing within a short drive.

Is parking available on site at Quality Inn & Suites Franklin?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites Franklin have a casino on the premises?

No, Quality Inn & Suites Franklin doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Franklin?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Quality Inn & Suites Franklin?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include kitchens and free Internet access.

Are there hot tubs at Quality Inn & Suites Franklin?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Franklin feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Franklin offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites Franklin allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Franklin for a fee of USD 25 per pet, per night.

Does Quality Inn & Suites Franklin have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Quality Inn & Suites Franklin?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Franklin.

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 205 reviews
Rating 8 - Good. 47 out of 205 reviews
Rating 6 - Okay. 54 out of 205 reviews
Rating 4 - Poor. 22 out of 205 reviews
Rating 2 - Terrible. 21 out of 205 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Aug 2025

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025

6/10 Okay

ashby

Stayed 1 night in Aug 2025

8/10 Good

Michele

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable, clean room.

We were just in town for a family reunion, so luxury wasn't necessary. The room was clean, the tv worked (for the short times we were in the room), and beds very comfortable. This hotel's dining area wasn't open when we were starting our days this weekend, but there were several diners close by with great food. Also, although this was a smoking room, you couldn't tell until you saw the ashtray on the desk. My only complaint was the floor of the tub shower was slippery, so we had to be sure to hold onto the bar to avoid falling.
Stayed 2 nights in Jul 2025

6/10 Okay

Marla

Liked: Cleanliness, staff & service
All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family

Bad Service

There was not enough wash cloths and towels in the room went to front desk asked he said house keeping will bring them waited like 35 minutes saw house keeping outside with a cart and he would not give them to us or other family member’s that rented there room he went back and forth with us . This is not worth it next time I will take my service somewhere else
Stayed 1 night in Jul 2025

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our 1st room was dirty, our 2nd room Ac didnt work. Our 3rd room was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Traveled with partner
Liked: Amenities
Air conditioning poor system. Hot in that room. Facility is cleaned!
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Michaele A

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda, FAIRMONT

Liked: Property conditions & facilities
Disliked: Cleanliness
The admission and check in personal were really good and helpful; very professional. As I checked in it started a down pour and the young man at the desk loaned me an umbrella. However the room left a lot to be considered good. The floors were dirty, Pillows are old and the mattress was very uncomfortable. I put waters in the refrigerator and they froze. The locks on the doors were very old and even with both locks, there is still about a half inch of daylight between the door and the door jam. The second night, someone on the floor above me decided to present a rock concert! It was loud and annoying. It also went again later in the night. No one seemed to stop them. I am a Choice member and stayed at Quality Inns before which is why I chose it. I would advise stay away from this one
Stayed 1 night in Jun 2025

10/10 Excellent

Claude M.

Stayed 2 nights in Jun 2025

10/10 Excellent

Claude M.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tekela

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Nothing everything was good
Stayed 2 nights in May 2025

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