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Recent guest reviews

I paid for my reservation through Orbitz and when I got to the hotel I was charged again. I know that there's a $50 security deposit which isn't a problem. I get to my room and I check my bank account to find that I was charged again for the room. I went back to the front desk to bring it to their attention.k was told that that was for the security deposit which I knew was incorrect because the security deposit is only $50 and not $56.67. I was told to come back in the morning when a manager was there. I went back in the morning and explained everything again and was told again that it was just a security deposit and not a charge.but I was charged $56.67 for some reason and it will be back into my account the next day. It is on my account as a charge and still hasn't been refunded to me. I would not recommend this hotel to anyone as this is the second time this has happened to me at this hotel.

Very friendly staff. Nice large room with comfortable beds.

Winscott Rd Fort Worth TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located 2.7 mi (4.4 km) from Benbrook Stables, SureStay Plus Hotel by Best Western Benbrook Ft Worth is within a 5-minute drive of WellBridge Healthcare Fort Worth. This 52-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

The 52 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests of SureStay Plus Hotel by Best Western Benbrook Ft Worth enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

2 King Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Plus Hotel by Best Western Benbrook Ft Worth

Family (1)
1
Family with small children

I paid for my reservation through Orbitz and when I got to the hotel I was charged again. I know that there's a $50 security deposit which isn't a problem. I get to my room and I check my bank account to find that I was charged again for the room. I went back to the front desk to bring it to their attention.k was told that that was for the security deposit which I knew was incorrect because the security deposit is only $50 and not $56.67. I was told to come back in the morning when a manager was there. I went back in the morning and explained everything again and was told again that it was just a security deposit and not a charge.but I was charged $56.67 for some reason and it will be back into my account the next day. It is on my account as a charge and still hasn't been refunded to me. I would not recommend this hotel to anyone as this is the second time this has happened to me at this hotel.

By , from Fort Worth Texas on Jun 30, 2020

Review comment responded on Jul 1, 2020

Dear Mr. Matthew, it is indeed unfortunate, we are sorry for that. after contacting our merchant we can assure you that the hotel only authorized $50 as indicated at check-in. We are not sure where the glitch would have occurred. As for release, we process/release funds immediately after check-out. The funds can be in available into the card account as soon as the card issuer processes at their end. We assure you that we have released the funds at your check-out. If you have any questions, please feel free to contact us. We hope to see you back soon. Thank you.

4
Family

Very friendly staff. Nice large room with comfortable beds.

By on Mar 11, 2020

SureStay Plus Hotel by Best Western Benbrook Ft Worth

590 Winscott Rd, Fort Worth, TX 76126
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