Hannah, a front desk worker was really awesome!! She handled every question I had with grace. Room was comfy. The hotel was in a good location. I couldn't check check-in early due to Co-Vid. It wasn't the hotel's fault though. The men's door handle in the lobby was broken off and needs to replaced. I've been in cleaner Hampton Inns.
I got charged multiple times for two nights and still havent received a refund. I paid over $500 just for two night which is ridiculous.
It’s an old hotel I guess. Not bad. Good place to sleep.
The sofa needs to be replaced. The chair also. Everything else was fine.
This place was awful. Staff was not friendly at all. Our room smelt so bad, when I asked to move she said she was full. Yet the parking lot was empty. Hilton properties have disappointed over and over. I don’t plan on staying in a Hilton again. Really old property. Regretted our choice immediately.
Good location staff weren't as friendly as other hotel staff but they were there, doing their jobs
Overall this place was nice and comfortable. We stayed here during the winter months so, it was quiet and relaxing. Don't know how it may be in the peak season, but I'm sure you would find it quiet the same.
Price was a little high for the smell. Staff was nice, amenities were great, location was good. I would stay there again but smell the room before accepting it.
Out of the way except if you want the outlet mall. Front desk staff was horrible and rude. Zero customer service.
Room was clean and check in was as expected given that I had a confirmed reservation. Room wasn't serviced after the first night. I called to ask for it to be serviced before leaving for the beach at 12p only to come back several hours latter (@ 5p) and find it as I left it. Called to inquire about it, and was told that the housekeeping staff was gone for the day. Their so called fitness center consist of four old and tired squeaky machines. Motel type/style pool area facing a strip mall. The positive is that they have a decent continental breakfast that's included, there are several decent and convenient choices for eating in the strip mall and it's only about a mile to the beach. Not worth the money they're charging! Better off paying a bit more and staying elsewhere.
We had a blast! The location was a little awkward but other than that the hotel was great. Friendly staff and the hotel and rooms were neat and clean.
staff was excellent, hotel was very clean and comfortable. will be booking again soon.
We picked this hotel for it's location, close distance to the beach, pool, and value - and were happy w/ what we got. This was a one-night layover for my family of four (2 elementary aged children) while waiting to join friends in Santa Rosa the next day. I was happy to find that it was as close to the beach as it purported to be, although public beach access & parking were poor (not hotel's fault). The room and bathroom was clean, but there was a large stain in the room's carpet. The kids' and I loooved the super soft bedding and pillows - very nice! The bathroom was very clean, but it the shower had very poor water pressure. We especially enjoyed the fantastic, Free Continental Breakfast which included fresh cooked smoked sausage, omelets & waffles in addition to the usual cold-cereals, juice, and hot-coffee one would usually accept. Overall, this was a great value and perfect for our family for what we needed.
Hotel was ideally located, easy to get in and out of. Rooms were nice and breakfast was great every morning. Very friendly and helpful staff.
good hotel but the bathroom doesn't have a fan/ exhaust fan... so when somebody use it .. the smelly from bathroom come out to the bedroom...
The Hotel was wonderful!! It was clean, and very relaxing!! Counldn't ask for anything better!! When I got there everyone was super nice!! Will be staying again!!!
very good value. breakfast included. good wait staff. very nice room.
Hotel was immaculately clean and staff was wonderful. Left an item behind in my room and they are saving it til my return trip
Great continental breakfast. Went to the beach ate at Fudpuckers, and went riding go-carts. this was a great family get-away.
good
Located within a leisurely stroll of Silver Sands Premium Outlets, Hampton Inn & Suites Destin-Sandestin Area is within a few miles (5 km) of The Golf Garden of Destin. This 74-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 10 AM.
All 74 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, safes, and ironing boards are other standard amenities.
At Hampton Inn & Suites Destin-Sandestin Area, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Hannah, a front desk worker was really awesome!! She handled every question I had with grace. Room was comfy. The hotel was in a good location. I couldn't check check-in early due to Co-Vid. It wasn't the hotel's fault though. The men's door handle in the lobby was broken off and needs to replaced. I've been in cleaner Hampton Inns.
I got charged multiple times for two nights and still havent received a refund. I paid over $500 just for two night which is ridiculous.
It’s an old hotel I guess. Not bad. Good place to sleep.
The sofa needs to be replaced. The chair also. Everything else was fine.
This place was awful. Staff was not friendly at all. Our room smelt so bad, when I asked to move she said she was full. Yet the parking lot was empty. Hilton properties have disappointed over and over. I don’t plan on staying in a Hilton again. Really old property. Regretted our choice immediately.
Good location staff weren't as friendly as other hotel staff but they were there, doing their jobs
Thanks for taking the time to share your experience. We are delighted to know our location across the street from the Silver Sands Premium Outlets and only a quarter mile from the beautiful Gulf Coast beach was perfect for your trip to Florida's Panhandle. We hope you will make Hampton Inn & Suites Destin-Sandestin Area your home away from home whenever your travels bring you this way! Sincerely, Guest Relations
Overall this place was nice and comfortable. We stayed here during the winter months so, it was quiet and relaxing. Don't know how it may be in the peak season, but I'm sure you would find it quiet the same.
Jeremy, thank you for sharing feedback with fellow travelers. We are glad to know we met your expectations with our clean and comfortable room. As you pointed out our location is conveniently close to the Emerald Coast Parkway and the numerous shopping and dining options. We appreciate your observation regarding your bathroom and look forward to welcoming you back to Hampton Inn & Suites Destin-Sandestin Area on your next trip to the area. Sincerely, Guest Relations
Price was a little high for the smell. Staff was nice, amenities were great, location was good. I would stay there again but smell the room before accepting it.
Out of the way except if you want the outlet mall. Front desk staff was horrible and rude. Zero customer service.
Room was clean and check in was as expected given that I had a confirmed reservation. Room wasn't serviced after the first night. I called to ask for it to be serviced before leaving for the beach at 12p only to come back several hours latter (@ 5p) and find it as I left it. Called to inquire about it, and was told that the housekeeping staff was gone for the day. Their so called fitness center consist of four old and tired squeaky machines. Motel type/style pool area facing a strip mall. The positive is that they have a decent continental breakfast that's included, there are several decent and convenient choices for eating in the strip mall and it's only about a mile to the beach. Not worth the money they're charging! Better off paying a bit more and staying elsewhere.
I am so sorry that your stay was less then perfect. We always try to do our best to take care of our guest. I do hope that you will give us another chance to provide you with excellent costumer service.