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Extended Stay America Fort Lauderdale - Cypress Creek Prk N

2.5 out of 5.0

Recent guest reviews

This hotel was so bad hookers and drugs dirty rude staff smelled bad pool was dirty just horrible

Needed a hotel near some relatives. Nice, clean, spacious room. Comfy bed, hot water for shower. Staff was very nice. Great coffee- better than some 5 star hotels.

This hotel is ugly inside rooms are not updated carpet old and smelly. 1 star hotel.

No waste basket, room smelt funny. Refrigerator was noise, No cream rinse in shower. Disappointing continental breakfast. No Monday Nite football on TV. No extra covers in room. No coffee maker

everything in the room was dirty, bugs, hair, fingerprints

On checking in at about 6pm met only one person working at the desk and a few people ahead of me so it was rather time consuming. Also noticed the front desk appeared to be under renovations which was an eye sore. The room itself had noticable stains over the carpet and during the night I found a couple of roaches crawling around the first night. Overall the room was fairly clean and the few staff members that I did have contact with were great ...shout out to Stacy at the front desk....

I recently stayed at this hotel for 3 days. If you get kicked out of your house and need a place to stay while you are looking for another place this might be something to consider. If you are looking for a nice place for vacation and to spend some good time THIS is not your ideal place. The place is not very clean and smells bad. The staff is not friendly. Too expensive also for the service and the facility. Better go next time to real hotel.

Room was MUCH smaller than expected. Everything was cramped. Had to request linens for pull out couch. Front desk staff (1 person) was extremely busy. Long waits for her to get pillows.. I am used to Extended stay standard rooms being much larger than the 1 bedroom suite we booked.

Friendly staff they were very helpful clean atmosphere and easy to find. It was a bit over priced, I guess because of spring break. Would recommend to a friend would also stay again

nice hotel for the money. Comp breakfast was a joke but other than that it was in a easy access location to the highway.

We Didn't really have any complaints with our stay. For the cost It was perfectly fine.

Nice place. I was here on business so it was a comfortable room after working all day.

This hotel was great! Good value and very clean. It has a nice little pool. Please note there is another location just down the street and it is more like a motel with a different set up. When booking they both say Cypress Creek Road make sure you want Cypress Creek Road North. Great stay.

Nice stay at this location. Staff was friendly and the breakfast was amazing.

Good location. People cook in the rooms sometimes they have a smell that doesn't go away whatever you do. But is a good deal for vacations or work in the area.

Nice hotel for the price. The night clerk was the best. I would stay here again.

It was a great relaxation away from home. An overall great experience

front desk person seemed stressed out and room had a distinct smell.

This place is well maintained. Clean dishes and bed. Only drawbeck was the noise from refrigerator in our room. I had to turn it off to sleep. But other than that, I would recommend this place!

Home away from home feeling,great staff.We loved it so much my sister was suppose to stay at another place we convince her to stay at our location, so it will now be our official home away from home fo my family!And they let us put up a chritmas tree, love them.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

Full 2 | Sleeps 6

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Fort Lauderdale - Cypress Creek Prk N

Everyone (9) Business (5) Couples (4) Family (3) Other (8) Friends (1)
1

horrible hotel ghetto

Everyone

This hotel was so bad hookers and drugs dirty rude staff smelled bad pool was dirty just horrible

By , from canada on Jul 28, 2017

Review comment responded on Jul 30, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

4

it works.

Everyone

Needed a hotel near some relatives. Nice, clean, spacious room. Comfy bed, hot water for shower. Staff was very nice. Great coffee- better than some 5 star hotels.

By , from Phoenix, AZ on Jan 7, 2017

Review comment responded on Jan 9, 2017

Thank you for your stay at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North and taking the time to review our hotel. We are happy that you liked our courteous associates, convenient location and your spacious room. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager

1

ugly and dirty hotel.

Everyone

This hotel is ugly inside rooms are not updated carpet old and smelly. 1 star hotel.

By , from North Carolina on Dec 18, 2016

Review comment responded on Dec 20, 2016

Dear Ivette, thank you for staying with us and for the feedback. I am so sorry you were not happy with our decor. We are always looking at areas that need improvement and some of the best direction comes right from our guests so thank you for sharing. We hope to see you again soon and show you how much we care about your concerns. General Manager

2
Everyone

No waste basket, room smelt funny. Refrigerator was noise, No cream rinse in shower. Disappointing continental breakfast. No Monday Nite football on TV. No extra covers in room. No coffee maker

By on Dec 15, 2016

Review comment responded on Dec 17, 2016

I sincerely apologize your stay experience was filled with no's, and that we missed meeting your expectations in several ways. Thank you for letting us know how we can improve for your next visit. We will share your review with each department so they can take the appropriate actions to improve. General Manager

1
Everyone

everything in the room was dirty, bugs, hair, fingerprints

By on Dec 1, 2016

Review comment responded on Dec 4, 2016

Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and we are disappointed that did not occur during your stay. Please accept our apologies and know we take our commitment to clean rooms and suites very seriously and will be looking into the feedback you provided. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, General Manager

3

great location nice and quiet

Everyone

On checking in at about 6pm met only one person working at the desk and a few people ahead of me so it was rather time consuming. Also noticed the front desk appeared to be under renovations which was an eye sore. The room itself had noticable stains over the carpet and during the night I found a couple of roaches crawling around the first night. Overall the room was fairly clean and the few staff members that I did have contact with were great ...shout out to Stacy at the front desk....

By , from Nassau, Bahamas on Nov 23, 2016

Review comment responded on Nov 25, 2016

Thank you for being our guest. We apologize for the inconvenience you experienced at the front desk and for the cleanliness issue you encountered in your guest room. Our goal is to welcome every guest to deliver a flawless experience and your comments have initiated additional training for our team as we continuously improve. We are glad your overall stay was a comfortable one and you were pleased with our staff, especially Stacy. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager

2

not a place for vacation

Everyone

I recently stayed at this hotel for 3 days. If you get kicked out of your house and need a place to stay while you are looking for another place this might be something to consider. If you are looking for a nice place for vacation and to spend some good time THIS is not your ideal place. The place is not very clean and smells bad. The staff is not friendly. Too expensive also for the service and the facility. Better go next time to real hotel.

By , from Houston, Texas on Jun 28, 2016

Review comment responded on Jul 1, 2016

Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. We will verify our website to be sure all information is current and accurate so our guests are familiar with our brand and our hotel. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, General Manager

3

good location for local restaurants.

Everyone

Room was MUCH smaller than expected. Everything was cramped. Had to request linens for pull out couch. Front desk staff (1 person) was extremely busy. Long waits for her to get pillows.. I am used to Extended stay standard rooms being much larger than the 1 bedroom suite we booked.

By , from Tampa FL on Apr 15, 2016

4

nice hotel very clean

Everyone

Friendly staff they were very helpful clean atmosphere and easy to find. It was a bit over priced, I guess because of spring break. Would recommend to a friend would also stay again

By on Mar 18, 2016

5

nice hotel for the money

Singles

nice hotel for the money. Comp breakfast was a joke but other than that it was in a easy access location to the highway.

By on Feb 12, 2015