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UNA Hotel Vittoria

4.0 out of 5.0

Recent guest reviews

First the positive - the staff are friendly and professional. The breakfast was as good as anywhere else we stayed (17 day Trafalgar Tour). Negatives -The rooms (we looked at others rooms in our group). Rooms very small with poor layout for the available space. Bathroom fittings are purple! Hideous! The outer wall of the shower is glass and anyone showering will be visible to the hallway if another person opened the door. The glass doesn't condense unless the water is very hot, I only had tepid showers and felt very exposed while showering. The bed is raised surrounded by deep fuchsia velvet type walls inlaid with led lights. One whole wall is mirrored. With only a very small window the dark decor does nothing to make the rooms feel larger and lighter. The whole package screamed 'brothel' and not one person in our group of 30 disagreed. Chairs in the bar shaped like backsides did nothing to improve our impressions, it was just plain funny! Please do your hotel a favour and change the layout and the decor!

We spend two weeks in Italy and this had to be the best Hotel that we stayed within the Hundred bucks a Day range!! The hotel is very modernly designed. Rooms were perfect for 2 people and the inclusive breakfast was more than adequete. The hotel is a fifteen minute walk to the main city area but there are buses which one can avail right outside the hotel. Personally for us, the service was the best we received in Italy. Matteo at check in was absolutely gracious and all the girls and Said at the restaurant were helpful and hospitable. We stayed here for 4 days and every person we encountered wished us with a smile and answered to every query we had with patience and grace. Definitely Recommended.

I would have liked to give this hotel a higher rating but I have to be fair to other travelers. Our bedroom was small and poorly designed which made it feel even smaller. A "bar" at the foot of the bed has me still shaking my head. No extractor fan in the crazily designed bathroom added to the overall rating of 3 star which could easily be a 2 start. Only room to open one suitcase so the second one sat on the "bar". The bedroom would be suitable for a single person with limited needs. Sorry but I can't recommend this hotel.

This is a great hotel, very clean and modern on the inside and very traditional on the outside, friendly staff, great breakfast, well located, lovely patio area outside which was lovely to sit on in the evening and have a drink, would definitely stay here again

Stay as member of Insight Tour group. Think it is supposed to be very modern arty, but just plain strange. Walls in hallways are black. Tiny rooms have bed in cube with red walls embedded with light with huge mirror opposite bed so you felt trapped in a box. Dining room is all stone....walls, floors, furniture so that it is very noisy. Just really strange and off putting.

As I was part of a group I did not have the option to leave this hotel. The bedrooms were the most unrestful I have even seen. If a guest suffered from the slightest form of claustrophobia they would not have been able to remain in the room. The room was tiny and there were only shutters on the windows and no curtains and when the shutters were open the glass in the window was frosted. All the corridors are completely black so that depression hits the moment you enter the corridors. The breakfast was poor and the location was too far from the centre of Florence. I am glad that I have a sense of humour as that carried me through my stay. I have been to Florence before so I know what is available.

On a trip to Italy I had the misfortune to stay at this hotel. You couldn't swing a cat in the tiny room. The lighting system is bizarre. The safe didn't work. The wi-fi didn't work. The staff couldn't care less. Never again.

This is obviously an old building that the management decided to modernise. It seems to us, however, that they got a designer that little previous experience of hotel guest requirements. The colours are garish and presumably the designer thought they would be quite funky whereas they are merely ugly, although from reading some of the reviews not everyone agrees with us. There is a wall of panels/tiles over the bed with pinpoint lights that do not provide any useful light. The bedside lights have the same type of bulb in them and the main bedroom lights are not sufficient strong to provide sufficient light to allow a guest to read in bed. It is a new for me that I couldn't read in bed regardless of what combination of lights I had on in the room and it is a very basic and essential requirement for us. The shower in the bathroom required plastic curtains to be pulled around you but with a space so small that the curtains stick to you, plus the run off area is so small that water gets around the floor generally. The lights in the bathroom are just over the alarm button and a number of members in our group set off the alarm, so be careful if you are going to the bathroom in the middle of the night. The wifi was free but we had to go to reception a few times to get it working. Most of the dining space is taken up by a huge communal winding table. I could go on. None of this is the fault of the staff who were very pleasant. Would I return. Absolutely not and indeed, one of our group refused to stay in the hotel when he saw the room.

This is perhaps the most unusual hotel I've stayed in because of its design. Our room had radiant orchid/magenta wall panels and raised flooring beneath the bed. The shower is huge, but it was somewhat of a mystery working out how to get the overhead shower rose working while stopping the cylindrical wand style spraying. Mastered it eventually. The shower had a clear glass panel through which anyone opening the door could see-but hey, I don't mind if a maid opens the door and sees me all soaped up. Near the bathroom entry is a rectangular area juxtaposed with the refrigerator and clothes closet where you can store your baggage. The room was comfortable, the staff pleasant and the breakfast ample, so no complaints. It's worth visiting just to experience the design attributes.

I can't imagine staying anywhere else while visiting Florence. The UNA hotel has been extremely accommodating with us and our 2 Golden Retrievers. The breakfast always pleases with eggs, bacon, many choices of juices and breads and the smiles as we come and go we're always appreciated!!

Via Pisana 59 Florence FI

Hotel highlights

  • Close to Ponte Vecchio and Santa Maria Novella Basilica and Museum
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Historic Center - Downtown, UNA Hotel Vittoria is within a mile (2 km) of popular sights such as Ponte Vecchio and Santa Maria Novella Basilica and Museum. This 83-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi. In the historical district, it's also near Cathedral of Saint Mary of the Flower and Pitti Palace.


Free buffet breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


UNA Hotel Vittoria's 83 rooms are air-conditioned and provide minibars, safes, and desks. 32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and slippers.

Property features

UNA Hotel Vittoria features free WiFi in public areas, 2 meeting rooms, and conference space. Self parking is available for EUR 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include express check-in, free newspapers, and laundry facilities.

Room options

Superior Room (Free UNLIMITED Wi-Fi )

Full 1 | Sleeps 2

Classic Single Room (Free Wi-Fi )

Twin 1 | Sleeps 1

Superior Double Room Single Use (FREE UNLIMITED WIFI)

Queen 1 | Sleeps 1

Classic, One Double and One Single Bed (Free Wi-Fi )

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1464 reviews