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UNA Hotel Vittoria

4.0 out of 5.0

Recent guest reviews

For this hotel think black, dark and gloomy. This was the most disappointing of the 14 hotels we stayed at in Europe. Our room on the second floor was small and claustrophobic. This was compounded by the cupboard/wall at the end of the bed, the inadequate LED lighting and the revolting purple/blue tiles in the glass walled bathroom. The bathroom also had some strange odours.The electronic light controls in the room were very annoying and there was no tea/coffee making facility in the room. Downstairs the staff appeared totally disinterested in helping or assisting anybody and appeared totally immersed in their Computer screens. The bartender at the small bar off the foyer was however quite helpful and probably the best asset of the property. The breakfast was adequate. Warning do not move the chairs in the outside bar area or you may get a reprimand. A touch of Fawlty Towers here.

We had previously stayed at the UNA Hotel in Modena and were very impressed so we booked this one in Florence. It was very disappointing. We were expecting a chain to have consistency but not so. The only consistency is the quirky, modern fixtures in the hotel but other than that this hotel disappointed in many ways. There are various artistic space fillers and the bedroom doors have characters painted on them which although quirky the overall feel of the hotel makes it look tired. The room was small and very dark and gloomy. During daylight it was not so bad as with the windows open external light made it a bit brighter, but at night it was very gloomy. The view from the room was awful, half was of a covered by a screen the other half of a shrub growing over the wall so pretty much no view. There is extensive use of black walls not just in the room but also in the corridors. The lighting in the room also didn't help so the overall feeling in the room is very gloomy. There are no side lamps, there is a small wire like lamp with a small LED at the end that is barely bright enough to use as a side lamp. The room was also very small and there was a tabletop with 2 stools at the end of the bed making the room feel really cramped. The bathroom has a bath with an in-built shower. If you use the shower the curtain is a bit too light and short so drops just below the edge of the bath without enough surface tension to keep it out of the bath. The end result is that the curtain keeps flapping in the bath so you are trying to shower whilst pushing the shower curtain away from you. Very irritating, you also end up with a damp floor. The room was also cold and we didn't manage to adjust the controls to warm it up. Either they were not working or the presets cannot be adjusted. Either way the room was very cold. The bathroom became very smelly when you flushed the toilet or when you took a shower. ie. any time water went down the drains a smell of rotten eggs would emerge. Quite off-putting. The internet connection, whilst free kept dropping off and you had to re-enter passwords to reconnect and when connected was painfully slow. The room also has no tea or coffee making facilities which is quite unusual for a 4 star hotel. The breakfast service was OK, but not to the standards of a 4 star hotel. The staff also seemed somewhat dis-interested and busied themselves without much attention to the guests. Its a shame as we had a good impression of the UNA brand but it seems the brand consistency isn't quite where it needs to be. Would certainly not recommend this hotel. Find another proper 4 star. If you are coming by car be prepared for a 20Eur per night parking fee to park in the hotel car park.

This hotel in unlike any other i have ever stayed at. The door to our hotel room was designed like a painting. Our shower hade a see through glass wall to the hotelroom. In short the hotel has a lot of creative design and actually gives the whole trip an extra element. The hotel has a restaurante and I tried the burger there, but it was not very good. But the service was nice and the breakfest is a lot better.

We spent six nights here and were very pleased with our choice of hotel. The room was spacious, comfortable and,for a city centre Italian hotel, extremely quiet(from other comments read it would seem that the basic rooms offer a different experience).The breakfast offered a wide choice of food and was of a good standard. All the staff encountered were friendly and informative. There is a good choice of restaurants within easy walking distance in San Frediano (no need to cross the river). The bus stop for routes 6 and 13 is close to the hotel.

Its located 2km (a little over 1 mile) from Ponte Vecchio, so it's not that far, but with the hot August weather, it was certaintly challenging! The hotel staff was incredibly nice, and helped us with everything. One day we left for a tour at 6:45 a.m., so they prepared a breakfast box for us, without even been asked. The breakfast was really good, including hot meals, breads, fruits, and great juices.The rooms are small, and very narrow, but overall clean, and pleasant. The air conditioning was very cold, and they couldn't fix it, so they provided a blanket, and it was fine.

The hotels shows very high rate and offers amazing discounts. In fact, the room is quite small No chair or armchair to sit down, only 2 uncomfortable bar stools (or the bed) Very noisy, very poorly sound insulation. We stayed in a room on ground floor in front of the small courtyard on the left side of the hotel. On the opposite side there is a meeting room used by the groups to get together. They make a lot of noise at night and we had the impression that our windows were opened. Lighting in the room is practically non-existent. The rooms are equipped with led wall and reading lights that do not light up anything. Impossible to read in bed. The staff is welcoming and smiling (well, almost all, the youngest man could make an effort to stop looking at his screen to greet customers)

This is a nice hotel to stay in Florence, especially if you need a parking and you prefer a location a bit away from the very touristic spot. The location is quiet and offers the taste of a popular lively neighborhood, but bear in mind that you will need to walk 15 to 30 minutes to reach the most famous attractions in town (or you can ride by bus, with tickets provided by the hotel for free, but it will take the same time). The hotel is settled in what seems to have been an old villa but it has been refurbished in a extremely modern decor -which you can like or not. Personally, I found the contrast between old and modern appealing, although I did not like some too-extreme design choices, like for instance the use of the colors (purple and gray made our room look a bit weird and absolutely too dark). We stayed in a Superior room and it was a good size (especially considering the italian standard!), probably looking even bigger due to the spare furniture. In particular, I found the closet really tiny and totally inadequate. Another totally inadequate thing was the lighting of the room (impossible to read while in bed). Bathroom was also spacious and offers a huge shower, but appointed in a not functional way (too dark, with a small sink and little room for personal belongings), on the positive side it was very clean and offers toiletries and towels of great quality. In our rate minibar was included and it was well re-stocked every day. WiFi signal not on the stronger side, but good enough for normal browsing. Breakfast is included in every rate: standard italian breakfast, but served in a nice bright room (or even in the outside patio if the season allows it). Staff was always polite and attentive.

I visit Florence frequently and I always stay here for one night. It's a 15 walk across the Arno to the center of town but it's great to be away from the tourist area. An excellent Indian restaurant is a few blocks away, nail salon, hair salon and the main park is five minutes away. I love the room with the built in red laser lights. The lobby bar is complete with butt seats and futuristic chairs. Great price too.

Set back from the street the hotel is a little oasis of contemporary goodness. The layout was funky, comfortable and clean. We opened the windows to let the sunshine in and were delighted to see residential properties with people tending their gardens and going about their everyday lives. To me part of the essence of touring a new country. It took us 30 minutes to walk into Florence, maybe we were slow or just taking time to take it all in. The restaurant staff were lovely and obliging and the breakfast was amazing. We found all the staff at the Una friendly and helpful. Part of an Insight Tour.

The hotel is very original and was lovely in many ways, but the rooms do need updating a bit. Our bathroom, for example, had a lot of missing tiles, the sink wouldn't drain properly and the toilet flushed continuously for the entire stay. Also the room layout is perhaps a bit too unusual for some - while having a shower out in the open wasn't a problem for us as a couple, I can't imagine staying here with a friend or anyone else would be possible as there is so little privacy. Another issue we had is that to use the car park (which only has around 10 spaces) costs an additional €20 a day (not per night). So for a 4 night stay, this cost us an additional €100 on top of our bill, which seems very expensive. Overall, though, the hotel is very nice - breakfast was good and the staff were friendly. The reception area is also very welcoming. I would probably stay again because the hotel itself was quite reasonably priced, but I do think the rooms need updating and the car park prices need adjusting.

Via Pisana 59 Florence FI

Hotel highlights

  • Close to Ponte Vecchio and Santa Maria Novella Basilica and Museum
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Oltrarno, UNA Hotel Vittoria is within a mile (2 km) of popular sights such as Ponte Vecchio and Santa Maria Novella Basilica and Museum. This 83-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi. In the historical district, it's also near Cathedral of Saint Mary of the Flower and Boboli Gardens.


Start your day off right with a free buffet breakfast. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


UNA Hotel Vittoria's 83 rooms are air-conditioned and provide minibars, safes, and desks. 32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and slippers.

Property features

UNA Hotel Vittoria features free WiFi in public areas, 2 meeting rooms, and conference space. Self parking is available for EUR 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include express check-in, free newspapers, and laundry facilities.

Room options

Superior Room (Free UNLIMITED Wi-Fi )

Full 1 | Sleeps 2

Classic Single Room (Free Wi-Fi )

Twin 1 | Sleeps 1

Superior Double Room Single Use (FREE UNLIMITED WIFI)

Queen 1 | Sleeps 1

Classic, One Double and One Single Bed (Free Wi-Fi )

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 1526 reviews