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Santa Croce Palace by Mmega

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Exterior
Panoramic Apartment | Living area | Flat-screen TV
Panoramic Apartment | Bathroom | Shower, free toiletries, hair dryer, bidet
Panoramic Apartment | View from room
Panoramic Apartment | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Piazza di Santa Croce 4, Florence, FI, 50122
  • Place, Piazza Santa Croce
    ‪2 min walk‬
  • Place, Piazza della Signoria
    ‪5 min walk‬
  • Place, Uffizi Gallery
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | Flat-screen TV

Comfort Apartment

  • City view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Design Apartment

Design Apartment | Premium bedding, down comforters, individually decorated

Design Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen | Fridge, oven, stovetop, cookware/dishes/utensils

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Apartment

Panoramic Apartment | View from room

Panoramic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Florence

Located in Historic Centre of Florence, this apartment is within a 10-minute walk of popular sights such as Piazza della Signoria and Uffizi Gallery. The 3.5-star apartment includes a kitchen, a refrigerator, and a flat-screen TV.
View more Apartments in FlorenceOpens in a new window

What's nearby

  • Piazza Santa Croce - 2 min walk - 0.1 miles
  • Piazza della Signoria - 5 min walk - 0.3 miles
  • Uffizi Gallery - 7 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles

Getting around

  • San Marco University Tram Stop - 16 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence Airport, Peretola (FLR) - 41 min drive

Restaurants

  • ‪Pino's Sandwiches - ‬2 min walk
  • ‪Club culinario toscano da Osvaldo - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Finisterrae - ‬1 min walk
  • ‪FrancescoVini - ‬2 min walk

About this property

Santa Croce Palace by Mmega

Multilingual staff is on hand to answer questions.
The apartment is individually decorated and features a kitchen with a refrigerator, an oven, and a stovetop. A 40-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washing machine and an ironing board.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: EUR 50.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10:00 AM
Property Registration Number IT048017C2ZX3NFQ69, IT048017C2U4T68O2O, IT048017C293ODEZE2, IT048017C2S8DGODUN

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

Property is also known as

Santa Croce Palace
Santa Croce By Mmega Florence
Santa Croce Palace by Mmega Florence
Santa Croce Palace by Mmega Apartment
Santa Croce Palace by Mmega Apartment Florence

Frequently asked questions

Are free cancellation options available at this apartment?

This apartment offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Santa Croce Palace by Mmega?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Santa Croce Palace by Mmega on Jun 20, 2026 start from $277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of this apartment?

This apartment is situated in Historic Centre of Florence within a 10-minute walk of Piazza della Signoria, Uffizi Gallery, and Ponte Vecchio. You'll also find Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella less than a mile away.

Is there parking available at Santa Croce Palace by Mmega?

No, there isn't parking available at the apartment.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at Santa Croce Palace by Mmega?

Couples will appreciate amenities at this apartment, including a down comforter and a kitchen in each apartment and a city view in some.

Does Santa Croce Palace by Mmega have a hot tub?

No, this apartment doesn't have a spa tub.

Does this apartment provide breakfast?

No, this apartment doesn't offer breakfast.

Does this apartment allow pets to stay for free?

No, pets aren't allowed at this apartment.

Does Santa Croce Palace by Mmega have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

Where is the closest airport to this apartment?

The closest major airport to this apartment is Florence Airport, Peretola (FLR), which is 21.5 mi away (41 minutes by car).

Are there rooms with balconies at Santa Croce Palace by Mmega?

Yes, some apartments at Santa Croce Palace by Mmega offer a balcony and may feature city views.

Santa Croce Palace by Mmega Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, communication
Incredible place to stay at an absolute steal of a price. Hope this hidden gem stays hidden so I can rebook whenever we visit Florence!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente locacion
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Wonderful view
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michael F

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Door opens to piazza Santa Croce and close to Duomo and Ufizzi gallery. Spectacular rooftop view/sitting area!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, room comfort, communication
Location was great. Wish they had more comfortable beddings.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

FEDERICO

Liked: Cleanliness, property conditions & facilities, communication
Great location and the apartment was clean and in good conditions.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Tamera

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful trip & the property met all of our needs. The only downside there is no wifi back in any of the bedrooms.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious and comfortable for a family of 4. Great location and walkable to many places.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

James

Liked: Cleanliness, amenities, communication
The roof view was spectacular. It made the stay worth the booking. But lots of stairs. Only get one entrance key if you are traveling with multiple families.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities, communication
Close to everything
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Anastasia

Disliked: Cleanliness, property conditions & facilities, communication
Dirty, Poor communication, pictures are misleading. Was met late by host and told “in case the power goes out, here’s how to reset the fuse box”. Location was great. Property was not.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

BONNIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for exploring Florence. Totally walkable. We parked in the nearby carpark and had access to our car, but honestly mostly just walked around the city by foot. The location is totally central and close to everything. Loved the apartment and the location is awesome!!
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Remi

Liked: Amenities, communication
The roof was amazing for this property. Also loved the location as it was very central and close to everything we needed. Very happy with our choice. With that being said apartment should be cleaned better before guests arrive as everything had a layer of dust. Plus there was a leak from the roof into one of the bedrooms into the end in the middle of the night.
Stayed 5 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication
Great location, large apartment. Communication/service can be better.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartment in a beautiful square with a nice atmosphere. Large spacious apartment with a washing machine inside the unit. Very clean, nice shower and large bedroom. Walkable neighborhood with nice shopping options.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Nice place in Flronce

Great location in the Piazza di Santa Croce. Nice view from living room. Very walkable to many things in Florence. We were met for Check in which went smooth. Well appointed room with most the amenities you need. Could use some glasses and paper towel in the kitchen. 2 Bathrooms were good and had a 3rd bonus toilet in hall. Beds were fine, good closet space, A/C worked well. Overall was a comfortable place for our family. Only cons were the Wifi was pretty spotty and it's 3rd floor with no elevator so getting luggage upstairs was a workout.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, room comfort, communication
Great communication,gave approximate time for arrival the day before,sent a text when we arrived and somebody met us within five minutes. There are only stairs to the top floor,so may be a challenge for some,but good for working off the pasta !! Location wise absolutely fantastic everything is walking distance and there is a public car park to the rear. The roof terrace provides an panoramic view which is amazing.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment with no elevator as expected but it is only on the 2nd floor so not bad. Very close to main piazzas and attractions. Travelled with my wife and 3 teenage kids. They enjoyed our time in Florence very much and the proximity of the apartment did factor in as we could stop for 1 hour breaks and then just walk back. Excellent and very courteous staff. They have a washing machine which was great, no dryer but they provided a rack with which we were able to air dry the clothes on the terrace. Worked well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place for our family of 5 to visit Florence. Communication and check-in was easy. We loved being right on the Piazza Santa Croce as everything was within walking distance but further from the center. On the plaza was a different outdoor market with different vendors each 2 days or so. Since the bedrooms are in the back of the building, it was quiet for sleep. We also loved how close the apartment is to the market di Sant’Ambrogio where some locals do their produce shopping. We picked up fruit and cheeses and walked through less touristy neighborhoods to find some amazing biscotti and smaller stores/shops. Was a nice change after the crowded famous sites of Firenze. If we stayed longer, we would have picked up some items to cook at the apartment. Only one flaw was that the air conditioner did not work in the upstairs room so it was quite hot. We didn’t open windows because of mosquitoes. Overall, great place to stay and would recommend to all.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort, communication

Pent house with Duomo and Cathedral views

Clean and updated place. Beautiful interior with tall ceilings, air conditioning, amazing shower woth two shower heads and a bench. The unit is on the top flooor. There is no elevator. The stairs are not difficult but a person who has a hard time with stairs may not be happy. With that said, the view from the windows of the plaza and cathedral are worth it not to mention the rooftop terrace from which you can see Duomo clearly. This place is in a great location to walk everywhere but there are always taxis waitiing on the plaza square that were affordable.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, room comfort, communication

Run down and dirty

Left waiting for 24 mins to check in in 37°C heat with luggage and two children. No water on arrival. No coffee making facilities. No WiFi. Plaster and dust on furniture. Bad smell and damp stains on walls. Filthy floors (partners feet were black with muck after 20 mins). Random coat hanger hanging from bathroom window? Wobbly bathroom tap. Wooden toilet seat with chip, which is unhygienic. Not homely, more like a cheap hostel for teen travellers. Wafer thin curtains. This was within 30 mins of checking in. We sourced new accommodation and checked out within two hours and the v host was informed. I would like to be refunded for this booking. Not as advertised and certainly not suitable for a family on holiday.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
This is a short-term rental apartment overlooking Santa Croce Plaza. The check-in process was easy, the manager/assistant met us at the apartment and checked us in. Santa Croce Plaza is wonderful and the apartment has a stunning view of the Plaza from its second-story location (like a third-story apartment in the US). There is no elevator and carrying large, heavy bags up three stories on a narrow staircase was a challenge. My only critique is that the apartment was not adequately provisioned. There was no paper towel and minimal toilet paper. We had to buy these items at a local grocery store. Other than that, it was great. Santee Croce is an excellent location to stay. All the major tourist destinations are within a 20-minute walk from this apartment.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely LOVED this property!! The beginning of the stay didn't start so smooth as we were locked out of the apartment for about 2 hours - which on Christmas Eve especially was not ideal! However, the young man Mirko who was there to greet us and let us in was so wonderful. So while we waited for someone else to come fix the door, he gave us a history lesson and tons of ideas of places to go and things to see. Once we were in we were so impressed with the space - much bigger than expected, clean, comfy beds, lots of towels and toiletries. There is a washer/dryer which was awesome. The shower was amazing and the roof top terrace was such a highlight - you can see the entire city scape from there. Excellent location! A couple things to suggest to the owner/manager to be improved is - the coffee pods in the kitchen didn't fit the coffee machine (I had to buy proper ones) , there is tons of pots/pans but only a couple of them actually work on the Induction cooktop, and it would be wonderful to equip the kitchen with a cutting board, a better knife, and some kitchen towels/oven mitts. My family of 3 stayed here 3 nights - it was very comfortable, walkable to everything, bright, spacious and enjoyable. I would definitely recommend this property and would love to go back one day!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, communication
Overall, the property is nice. The view is spectacular from the penthouse apartment where we stayed. Renters should be told in no uncertain terms that the apartment is on the top of a four tall story building and there is no lift. I concede that it may be due to Orbitz inability to convey this info. Having said that, if I were managing this property there are a lot of things I would do differently. The amount of toiletries provided for the stay and number of guests was insufficient and requests for more were rebuffed by the host. The bed linens were scratchy, not "premium". There is a washing machine and a dishwasher, but detergent for neither were provided and requests for these items were rebuffed by the host. There is a K-cup type coffee machine in the unit but no pods were present. A request for this item was rebuffed by the host. There were no kitchen towels which is really silly since the unit has a full (albeit small) kitchen. There is ample storage space in the unit and all of the items mentioned could be purchased in quantity at minimal cost to the host and stored on site. In short, it is our opinion that the property managers don't have great business sense and what might have been an extremely enjoyable stay for us was rendered uninspiring.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Fabien

tb
Stayed 3 nights in Oct 2025