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Portrait Firenze - Lungarno Collection

5.0 star property
Luxury hotel with spa services and a 24-hour front desk

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Photo gallery for Portrait Firenze - Lungarno Collection

Exterior
Signature Suite (Ponte Vecchio) | Balcony view
Lobby
Suite, River View (Portrait) | 1 bedroom, minibar, in-room safe, desk
Suite, River View (Prestige) | Living area | LCD TV, iPad, DVD player

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Ponte Vecchio
    ‪1 min walk‬
  • Uffizi Gallery
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

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Room options

View all photos for Studio (Portrait)

Studio (Portrait) | 1 bedroom, minibar, in-room safe, desk

Studio (Portrait)

10.0 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Studio, River View

Deluxe Studio, River View | Living area | LCD TV, iPad, DVD player

Deluxe Studio, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Living area | LCD TV, iPad, DVD player

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area | LCD TV, iPad, DVD player

Suite, River View (Portrait)

  • 915 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Timeless)

Suite (Timeless) | 1 bedroom, minibar, in-room safe, desk

Suite (Timeless)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio) | Balcony view

Signature Suite (Ponte Vecchio)

  • 1292 sq ft
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige) | Living area | LCD TV, iPad, DVD player

Suite, River View (Prestige)

  • 602 sq ft
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, River View

Superior Suite, River View | View from room

Superior Suite, River View

  • 560 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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Superior Room | Down comforters, minibar, in-room safe, desk

Mercure Firenze Centro

Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 783 reviews
$192 nightly
The price is $228
Aug 1 - Aug 2
Total includes taxes and fees
Mercure Firenze Centro

About the neighborhood

Florence

Located in Historic Centre of Florence, Portrait Firenze - Lungarno Collection is adjacent to Ponte Vecchio and within a 5-minute walk of other popular sights like Uffizi Gallery. Each of the 37 rooms at this 5-star hotel includes an iPad, a refrigerator, and a microwave.

What's nearby

  • Ponte Vecchio - 1 min walk - 0.0 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Palazzo Vecchio - 3 min walk - 0.2 miles
  • Piazza di Santa Maria Novella - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 10 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬2 min walk
  • ‪Ristorante Queen Victoria - ‬2 min walk
  • ‪Rooster Cafe - ‬4 min walk
  • ‪Pizzeria Piccadilly - ‬2 min walk

About this property

Portrait Firenze - Lungarno Collection

Luxury hotel with spa services and a 24-hour front desk
Portrait Firenze - Lungarno Collection features free WiFi in public areas, spa services, and a meeting room. Valet parking is EUR 60 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 70 per vehicle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.
Guests can expect to find LCD TVs with digital channels and DVD players. Bathrooms offer hair dryers, designer toiletries, bathrobes, and bidets. IPads, refrigerators, and microwaves are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Similar properties

Exterior

Hotel Lungarno - Lungarno Collection

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 578 reviews
$583 nightly
The price is $661
Jul 30 - Jul 31
Total includes taxes and fees
Hotel Lungarno - Lungarno Collection

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On a river

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPad
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per accommodation, per stay
  • Dogs only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Covered valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1MOLICJPD

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Frequently asked questions

Are free cancellation options available at Portrait Firenze - Lungarno Collection?

Portrait Firenze - Lungarno Collection offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Portrait Firenze - Lungarno Collection?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Portrait Firenze - Lungarno Collection on Aug 9, 2025 start from $1,196.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Portrait Firenze - Lungarno Collection?

This hotel is situated in Historic Centre of Florence, just steps from Ponte Vecchio and Uffizi Gallery, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Piazza della Signoria and Palazzo Vecchio less than a mile away.

Is there parking available at Portrait Firenze - Lungarno Collection?

Yes, covered valet parking is offered for EUR 60 per day.

Is a spa located at Portrait Firenze - Lungarno Collection?

Spa services at the hotel include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Portrait Firenze - Lungarno Collection have a casino at the property?

No, Portrait Firenze - Lungarno Collection doesn't have a casino.

Is there an indoor pool at Portrait Firenze - Lungarno Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Portrait Firenze - Lungarno Collection?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant.

Does Portrait Firenze - Lungarno Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Portrait Firenze - Lungarno Collection feature a restaurant that includes a breakfast menu?

Yes, Portrait Firenze - Lungarno Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Will Portrait Firenze - Lungarno Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Portrait Firenze - Lungarno Collection for a fee of EUR 50 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

Does Portrait Firenze - Lungarno Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Portrait Firenze - Lungarno Collection?

The closest major airport to Portrait Firenze - Lungarno Collection is Florence Airport, Peretola (FLR), which is 4.5 mi away (25 minutes by car).

Can I book a room with a balcony at Portrait Firenze - Lungarno Collection?

No, at Portrait Firenze - Lungarno Collection, there aren't any guestrooms that list a balcony.

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 252 out of 292 reviews
Rating 8 - Good. 30 out of 292 reviews
Rating 6 - Okay. 5 out of 292 reviews
Rating 4 - Poor. 3 out of 292 reviews
Rating 2 - Terrible. 2 out of 292 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ji

Stayed 3 nights in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, San Mateo

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffry Ira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf in every respect
Stayed 6 nights in Dec 2024

10/10 Excellent

Brynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Sidhartha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024

10/10 Excellent

Yukie

Stayed 5 nights in Apr 2024

10/10 Excellent

Noor

Stayed 5 nights in Feb 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024

10/10 Excellent

Nawaf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Traveled with family
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dragica

Stayed 2 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in a great location

Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Stayed 3 nights in Jun 2023

10/10 Excellent

Audra

Stayed 3 nights in Apr 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexander, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Stayed 1 night in Nov 2022

10/10 Excellent

Peggy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Stayed 1 night in Oct 2022

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Stayed 1 night in Oct 2022

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