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Portrait Firenze

5.0 out of 5.0

Recent guest reviews

This little gem was exactly what we hoped it would be for our anniversary trip! Outside our windows was the Ponte Vecchio bridge and we could walk to just about every site in Florence. The staff at this hotel treated us like family and the boutique feel to the property made it feel like we had our own apartment in Italy!

Girls' trip over extended weekend. Staff/concierge out of this world! Lovely, modern rooms, although some variation within same category. Small but sufficient breakfast, some tangles in service. Location cannot be beat! Get a drinks table at La Terrazza, the property next door.

Best location in Florence, right on the river Arno, overlooking the Ponte Vecchio. Suites are gorgeous, huge, spotlessly clean and beautifully decorated. It was our 35 wedding anniversary and we were upgraded to The Portrait Suite and a bottle of Prosecco was left in our room on the actual night. The only disappointing thing was the bathroom. The ensuite shower room was lovely, there was a separate bathroom that was tiny and didn’t match the same standard as the rest of the suite. After a long day sightseeing, it would have been lovely to be able to relax in a bath rather than stand in a shower and it would be so easy to put in a large bathroom rather than a second dressing room. The staff are delightful and do everything they can to ensure you have the best stay possible. They recommended restaurants every night and made reservations for us. I would definitely recommend this hotel

Love the Portrait Firenze! Beautiful room with great views because of the location. Everything is clean and customer service from the staff is perfect - I absolutely love this place! Will be coming back to stay here when next in Italy

My friend and I visited Venice for my birthday. The staff found out during check in and by the time we got back to our room later that evening after dinner, there was a cake and a bottle of champagne in there waiting! Our room had a great view of Pointe Vecchio and the river. A lot of the sights are within walking distance and so are many bars and restaurants. The areas I think can be improved - the mattresses were a bit too soft for my liking, and the sink area in the bathroom could be a little more spacious. But thats just me being picky! I would stay here again if i visit.

We stayed here for 3 nights and we would recommend it for all types of reasons The service is impeccable and friendly. The rooms are beautiful and comfortable ( maybe just a bit more closet space would be better) The people in the reception area are so helpful and accommodating. They have their own agency which deals with train tickets It was also nice to see that the quality of the guests staying there was really great Will definitely go back

This place is amazing, the location is great, the customer service, the room is perfect and very very clean, ambiernce, energy i just love this place, i want to come back soooooo. the staff is very friendly.

My wife and I spent an entire week at the Portrait Hotel. From the moment we arrived until departure, the staff was courteous, friendly and did anything possible to make our stay enjoyable. Without a doubt, the best service and staff we have ever experienced in our travels throughout the world.

Love the Portrait Firenze! Beautiful room, great breakfast buffet, wonderful, very attentive staff and a perfect location! Amazing walk in closet and one of the nicest bathrooms I've seen in a European hotel!

Superb location, wonderful views, delightful ambience. The organization of the concierge staff is quite unusual- the concierge, bell captains, and front desk personnel are all the same. It's a very good system. Had a great time. Will certainly return.

Lungarno degli Acciaiuoli, 4 Florence FI

Hotel highlights

  • Walking distance to Ponte Vecchio and Uffizi Gallery
  • Free WiFi in public areas
  • Onsite dining
  • Concierge services

Located in Duomo, Portrait Firenze is adjacent to Ponte Vecchio and within a 5-minute walk of other popular sights like Uffizi Gallery. This 37-room, 5-star hotel has in-room conveniences like iPads, refrigerators, and microwaves. It's in central Florence and also a short walk from Palazzo Vecchio and Cathedral of Saint Mary of the Flower.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


All 37 soundproofed rooms provide iPads, microwaves, and refrigerators. Guests can expect WiFi and LCD TVs with digital channels and DVD players. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include minibars, espresso makers, and dishwashers.

Property features

Built in 2014, the brand new Portrait Firenze features free WiFi in public areas, laundry facilities, and a porter/bellhop. Valet parking is available for EUR 35 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Family Suite

Full 1 | Sleeps 4

Deluxe Studio, River View

Full 1 | Twin 2 | Sleeps 2

Superior Suite, River View

Twin 2 | Full 1 | Sleeps 3

Suite, River View (Prestige)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

98.0% of guests recommend this hotel

Total of 650 reviews