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Portrait Firenze - Lungarno Collection

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Restaurant
Signature Suite (Ponte Vecchio) | Minibar, in-room safe, desk, blackout drapes
Signature Suite (Ponte Vecchio) | Minibar, in-room safe, desk, blackout drapes
Suite, River View (Prestige) | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Place, Ponte Vecchio
    ‪1 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Studio (Portrait)

Studio (Portrait) | Minibar, in-room safe, desk, blackout drapes

Studio (Portrait)

10.0 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, River View

Deluxe Studio, River View | Minibar, in-room safe, desk, blackout drapes

Deluxe Studio, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, River View

Superior Suite, River View | Minibar, in-room safe, desk, blackout drapes

Superior Suite, River View

  • River view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige) | Minibar, in-room safe, desk, blackout drapes

Suite, River View (Prestige)

  • River view
  • 602 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area | LCD TV, iPad, DVD player

Suite, River View (Portrait)

  • River view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Timeless)

Suite (Timeless) | Minibar, in-room safe, desk, blackout drapes

Suite (Timeless)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio) | Minibar, in-room safe, desk, blackout drapes

Signature Suite (Ponte Vecchio)

  • River view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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The Excelsior, a Luxury Collection Hotel, Florence

Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 364 reviews
$848 nightly
The price is $952
Jul 5 - Jul 6
Total with taxes and fees
The Excelsior, a Luxury Collection Hotel, Florence

About the neighborhood

Florence

Located in Historic Centre of Florence, Portrait Firenze - Lungarno Collection is next to popular attractions like Ponte Vecchio and Arno River. Each of the 37 rooms at this 5-star hotel includes an iPad, a refrigerator, and a microwave.

What's nearby

  • Ponte Vecchio - 1 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza della Signoria - 3 min walk - 0.2 miles
  • Palazzo Vecchio - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 10 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffé Maioli - ‬2 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬1 min walk
  • ‪Caffè dell'Oro - ‬1 min walk
  • ‪The Old Stove - ‬3 min walk
  • ‪Osteria Delle Tre Panche - ‬2 min walk

About this property

Portrait Firenze - Lungarno Collection

At Portrait Firenze - Lungarno Collection, guests have access to free WiFi in public areas, a meeting room, and free newspapers. Valet parking is EUR 60 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 70 per vehicle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can expect to find LCD TVs with digital channels and DVD players. Bathrooms offer hair dryers, designer toiletries, bathrobes, and bidets. IPads, refrigerators, and microwaves are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Exterior
Hotel Lungarno - Lungarno Collection
Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 620 reviews
$979 nightly
The price is $1,096
Jul 5 - Jul 6
Total with taxes and fees
Hotel Lungarno - Lungarno Collection

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPad
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per accommodation, per stay
  • Dogs only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Covered valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1MOLICJPD

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Frequently asked questions

Are free cancellation options available at Portrait Firenze - Lungarno Collection?

Portrait Firenze - Lungarno Collection offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Portrait Firenze - Lungarno Collection?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Portrait Firenze - Lungarno Collection on Jun 7, 2026 start from $2,062, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Portrait Firenze - Lungarno Collection?

This hotel is situated in Historic Centre of Florence, just steps from Ponte Vecchio and Uffizi Gallery, and within a short walk of Pitti Palace. You'll also find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore less than a mile away.

Is parking available on site at Portrait Firenze - Lungarno Collection?

Yes, covered valet parking is offered for EUR 60 per day.

Does Portrait Firenze - Lungarno Collection have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, in-room massages, and a bar/lounge at this hotel.

Does Portrait Firenze - Lungarno Collection have a casino at the property?

No, Portrait Firenze - Lungarno Collection doesn't have a casino.

Is there an indoor pool at Portrait Firenze - Lungarno Collection?

No, there is no indoor pool at this hotel.

Is Portrait Firenze - Lungarno Collection a good place to stay for couples?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at Portrait Firenze - Lungarno Collection?

No, there isn't a spa tub at this hotel.

Does Portrait Firenze - Lungarno Collection feature a restaurant that includes a breakfast menu?

Yes, Portrait Firenze - Lungarno Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Will Portrait Firenze - Lungarno Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Portrait Firenze - Lungarno Collection for a fee of EUR 50 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at Portrait Firenze - Lungarno Collection?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Portrait Firenze - Lungarno Collection?

The closest major airport to Portrait Firenze - Lungarno Collection is Florence Airport, Peretola (FLR), which is 4.5 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Portrait Firenze - Lungarno Collection?

No, there aren't any guestrooms with balconies at Portrait Firenze - Lungarno Collection.

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 274 out of 314 reviews
Rating 8 - Good. 30 out of 314 reviews
Rating 6 - Okay. 5 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 2 out of 314 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LEI

Liked: Cleanliness, amenities, property conditions & facilities
Great location and got fantastic service from the hotel. Room was very clean and comfortable. Definitely my first choice for staying in Firenze!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David Gregory

Liked: Cleanliness, staff & service, amenities
Superb style, service and staff. Stay here
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Brynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Jinyoung

Liked: Staff & service, property conditions & facilities
Location is perfectness itself. Every Staff is kind and its restaurant is good. will stay
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in a great location

Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Guninder Bir Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Chao Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and hospitality is impeccable. We were upgraded from studio to family suite, room size was doubled!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Jeffry Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf in every respect
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Jae Wook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Guy

Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice however there was construction below us. Additionally, the restaurant and bar were not open due to renovations.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Peggy

Liked: Staff & service, amenities, property conditions & facilities
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities
O quarto e maravilhoso, a equipe sensacional. Tudo perfeito !!!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Hotel incrível com excelente staff e atendimento
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Excelente localizacao maravilhosa , quartos amplos servico excelente. Amenites ferraganno. Muito bom so e dificil de chegar pq e na area central e o waze se perde. Pecam ajuda ao hotel para chegarem.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria Eduarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização top
Stayed 2 nights in Sep 2025

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