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J And J Historic House Hotel

4.0 out of 5.0

Recent guest reviews

It is sad when a hotel has to hide its bad service. The sheets were not changed once in five days. and you are correct more eggs did arrive but I and the others were told that there was no more bacon in the kitchen. The truth is that I was told I would have to wait 30 minutes for the car to return. What is the point of booking a transfer ? A taxi was the obvious choice. Such a great hotel but when the management decide to write untruths as a response, it is easy to understand the lack of direction that the staff experience.

We stayed here for three nights for a long weekend in Florence. It is perf t located. 10 minutes walk from the Duomo. The house is a old little monastery. Very nice decorated. The rooms have a good size with a huge bathroom. Our room has a little patio, where you can sit and relax. Breakfast is very good. The service is very friendly and helpful. WiFi works good.

Was one of the great hotels of Florence. Staff are very kind but no management at all. Booked transfer didn’t arrive. Was woken up every morning by staff talking with loud voices. An hour for tea to arrive from room service.,bacon ran out at breakfast at .9.15 an and they refused to cook more. Mini bar restocked once on five nights. Ordered water for the room and it took 2 days to be delivered after three requests. Staff smoking in front of guests in internal courtyard. Worst managed hotel I’ve stayed in ever. So sad because it’s beautiful and was great but clearly the family that own it are trying to cut costs. Sheets not changed in five nights. Disgraceful fir the level they charge at.,

The place is very cozy, boutique, and the service is great. Very willing to help and answer any questions. We booked a regular room and when we arrived we got the suite because of our honeymoon. I recommend of the place

Room was to complicated with so many stairs. To warm and then to cold. Wifi didn´t work in the room because of to thick walls when I need to connect to my office I needed to sit a full day in the reception to be able to connect through my vpn tunnel.

A delightful small hotel that is exceptionally well situated. Close to most of the important attractions. The available parking is a bonus for those that drive ti Florence. We will return if we go back to Florence.

We chose to visit Florence out of season to avoid the crowds so it wasn't a surprise to find the J&J very quiet. Our room (7) was a bit chilly at night despite us raising this with staff but this wasn't really a problem (we live in an old drafty house). The former convent itself is very lovely and is full of historical quirks. The central courtyard garden must be super for breakfast and early evening drinks in the summer which is when the hotel would really come into its own. It's fairly priced I think and off the beaten track but still convenient for the centre of the city. We would recommend it certainly in the summer.

We toke a suite, the Room was large but it is forbidden to eat inside in the room for “hygienic purposes”, just for using room service you are charged 10 euros regardless of service excluding the price of the service itself, beware the bathroom has stairs - very slippery , the cleaner entered the room without knocking while we were getting dressed regardless of us yelling don’t open the door and finally the buffet is till 10:30 however they don’t refill and you are expected to be there at 7:30. we went at 9:00am and there was no plates or cutlery on the tables, they assumed we don’t want breakfast. the decor of the room was authentic and beautiful and they have a small beautiful garden.

The best description would be slightly shabby chic although having said that overall we enjoyed our stay. Could do with a lick of paint internally and the bathroom could have done with a few improvements such as fixing the radiator and having a bit more shelf space around the basin rather than under it. Breakfast was acceptable although I thought they could have stretched to some fesh orange juice rather than the cheap sweet stuff offered. Bacon and scrambled eggs only every day but good selections of breads, fruit etc. The one daily irritation the fact that the heating in our room was timed not to come on before 6pm...after hard days siteseeing we wanted to have a rest to re-charge our batteries at around 4.30pm but the room was cold. After pointing out to reception that the outside temp was around 3c they eventually changed the timer but not before 3 or 4 reminders. An odd policy to say the least.

I cannot say enough good things about this fantastic hotel. My husband, mother-in-law and I arrived in Florence and were originally scheduled to check into an airbnb a few houses down from Hotel J&J. When we got out of the cab I jokingly said to my husband "well if worse comes to worst we can always stay here!" I was 100% joking but the joke ended up being on me. After standing in the street for nearly an hour and our airbnb host scamming us out of a place to stay, we were done with jokes. I walked into the hotel and prayed they had something available. The young lady at the desk was so kind to us and assured us everything would be okay. They hastily took our information and showed us right to our junior suite. We were elated! Every single staff member was beyond kind and courteous. The inclusive breakfast was such a nice touch in the morning. When we had questions they were happy to answer and help. After our Florence trip being nearly ruined this was a saving grace. We will absolutely be staying here again in the future!!

Via Mezzo 20 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Basilica of Santa Croce
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Santissima Annunziata, J And J Historic House Hotel is within a 10-minute walk of popular sights such as Cathedral of Saint Mary of the Flower and Basilica of Santa Croce. This 21-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Florence, the hotel is also a short walk from Bargello and Accademia Gallery.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free daily manager's reception.


Rooms

All 21 air-conditioned rooms feature minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also available.


Property features

At J And J Historic House Hotel, guests have access to free WiFi in public areas, a library, and express check-in. Parking is EUR 30 per day (EUR 30 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for EUR 45 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers, laundry facilities, and a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 482 reviews