The Market Urban Hotel

4.0 star property
Hotel with a bar, 5-minute walk to Piazza di Santa Maria Novella
VIP Access

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Photo gallery for The Market Urban Hotel

Exterior
Hallway
Lobby sitting area
Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe
Daily buffet breakfast (EUR 12 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Room

9.6 out of 10
Exceptional
(25 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Room

9.6 out of 10
Exceptional
(22 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(9 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Annex Building Deluxe Apartment (100 meters)

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Garden view

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About the neighborhood

Florence

Located in Historic Centre of Florence, The Market Urban Hotel is within a 5-minute walk of Piazza di Santa Maria Novella and within 15 minutes of other popular attractions like Gallery of the Academy of Florence. This 30-room, 4-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and flat-screen TVs.

What's nearby

  • Central Market - 2 min walk - 0.1 miles
  • Piazza di Santa Maria Novella - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles
  • Piazza del Duomo - 10 min walk - 0.5 miles
  • Ponte Vecchio - 13 min walk - 0.7 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Bondi Focacceria - ‬3 min walk
  • ‪Livio - ‬1 min walk
  • ‪banana bar - ‬1 min walk
  • Beanstar Coffee
  • ‪Caffè degl'Innocenti - ‬1 min walk

About this property

The Market Urban Hotel

Hotel with a bar, 5-minute walk to Piazza di Santa Maria Novella
The Market Urban Hotel features free WiFi in public areas, coffee in a common area, and a computer station. You'll find limited parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include express check-out, free newspapers, and a porter/bellhop.
22-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.
Property Registration Number IT048017A1MZ9HXG5O

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

Frequently asked questions

Is a free cancellation option available at The Market Urban Hotel?

The Market Urban Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near The Market Urban Hotel?

This hotel is situated in Historic Centre of Florence, just steps from Central Market and Basilica of Santa Maria Novella, and within a short walk of Piazza di Santa Maria Novella. You'll also find Ponte Vecchio and Fortezza da Basso less than a mile away.

Is parking available on site at The Market Urban Hotel?

Yes, there is a carport though parking is limited.

Does The Market Urban Hotel include a casino at the property?

No, The Market Urban Hotel doesn't have a casino.

Is there an indoor pool at The Market Urban Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Market Urban Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and slippers.

Are there hot tubs at The Market Urban Hotel?

No, there isn't a spa tub at this hotel.

Does The Market Urban Hotel have a restaurant that serves breakfast?

The Market Urban Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does The Market Urban Hotel allow pets to stay for free?

No, pets aren't allowed at The Market Urban Hotel.

Does The Market Urban Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Market Urban Hotel?

The closest major airport to The Market Urban Hotel is Florence Airport, Peretola (FLR), which is 4.5 mi away (25 minutes by car).

Are there rooms with balconies at The Market Urban Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy garden views.

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1004 reviews
Rating 8 - Good. 145 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Stayed 3 nights in Nov 2025

10/10 Excellent

Steve Garcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Market Urban Hotel was absolutely amazing. It's a 5-10 minute walk from the train station and is a perfect starting point for going around the city. The surrounds get quite busy though so be prepared to dodge your way through the foot traffic. It's a small hotel so we were quite surprised by the good size of our room. The breakfast spread was adequate but what it lacked in choices was made up for by the amazing service! Special mention to the kitchen and dining staff: Jessica, Nika, Jem and Carla...there were no pan-de-sals but they made us feel at home!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Stayed 5 nights in Oct 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very clean room. Breakfast was great with pastries, fruit, eggs and efficient staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

Mable Yuen Lee

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joseph was absolutely fantastic at the front desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Olga

Stayed 3 nights in Oct 2025

8/10 Good

Alice

Stayed 2 nights in Oct 2025

8/10 Good

Yajing

Traveled with family
Liked: Staff & service
The hotel is very close to the train station. So if you travel via train with luggages, the location is a plus. The spaces are smaller than other hotels we stayed in the city including room and breakfast area. The room is clean and quiet. Breakfast is good.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

I had a great experience here, great location, great service
Stayed 1 night in Sep 2025

8/10 Good

Janice

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025

8/10 Good

Yahya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely great stay. Leian & Mia were super helpful. The breakfast was delicious and the rooms were clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, rooms were clean and well maintained. Great central location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Arshdeep

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small room, dated, carpets in halls and elevator. Poor area. Limited privacy. Not worth the price at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located 5 minutes away from Firenze Santa Maria Novella station and most attractions and many restaurants were easily walkable. Breakfast buffet was delicious served by exceptionally attentive and friendly staffs, Leian and Mia. The room was very clean and the bed was comfortable. I would stay again.
Stayed 3 nights in Sep 2025